Wong’s Laundromat

I honestly don’t understand the negative reviews here. Judy (the woman who runs the place) is a rockstar. She’s taken great care of all of my business attire whether it needed cleaned or alterations needed to be made. Super quick turn around time and great prices. Cash is preferred.

Low review because this place is crazy expensive. I had two pieces of fabric that I needed the edges sewed over on two sides each, so a total of 4 sides with1 inch fold sews and it was $ 40.
They were not very friendly and it’s a shame because I live around the corner and will have to find somewhere more affordable and friendly.

Love them!!! Always do a wonderful job, decent prices for laundry and quick turnaround :)

They were very busy when I can in to get my dress hemmed, but we’re extremely accommodating and made sure I got it in time for a wedding. Expensive, but hey… its San Francisco.

i used this place because it was convenient, super close to my house. they do a 3 star job on dry cleaning and alterations are always about 2 cm shorter than asked but it is right next door to my house.
but the reason i will NEVER EVER go again is because they lost 2 of my shirts but just yelled at me that they never make mistakes.
well… i took my shirts in for dry cleaning a week before and did not get them back so you do the math!
apart from the fact that i lost about $ 150 worth of clothing, it was just really annoying hearing that the owner never makes a mistake. it would’ve been nice if she had said i’ll try to look for them instead.
first time i have ever lost clothing at a dry cleaners. boooo for wong’s laundromat! don’t be lazy like i was or you will be sorry when you lose your prized shirts.

We have used Judy for alterations on three occasions now. First we had her fix a pair of pants of mine that had developed a rip, and she also took them in for me, and we were very satisfied with her repairs. Then my wife had her fix a dress she bought several years ago in a thrift shop that was always a little too big, and that came out wonderfully.
Our latest project for Judy was the most challenging: the ticking inside the cushion of our very large down-​stuffed chair broke, and it was sending feathers all over our apartment. We opened up the cushion cover, and removed the burst ticking and a whole lot of down feathers. We called around, and were quoted around $ 250 for someone to sew a new ticking for us. We then talked to Judy, and she agreed to take on the project. She sewed a new ticking for us, somehow got all of the feathers back inside, and dry-​cleaned the cover, all for $ 52!
Judy is a very talented and hard-​working immigrant, and we feel lucky to live nearby. The ability to get clothes inexpensively altered has opened whole new vistas for us.

I don’t leave reviews on Unilocal but this was worthy of leaving a terrible review.
They managed to completely ruin and add weird black spots to one of my most expensive and favorite tops. The feel of the fabric was completely different.
Brand new pair of coral shorts worn once, now looks 10 years old and faded.
All my blouses have a weird static and feel. I think whatever starch they use or how they supposedly dry clean is all wrong!
I was extremely disappointed with EVERY single one of my items I brought here. Unfortunately I brought 15 items because I was trying to find a new place to go to for dry cleaning.
AVOID at all costs if you care about your clothes!

I was a customer of Wong’s for about 6 months. Wash and fold was a great, affordable service and the cost was pretty good.
However, with respect to alterations, pick a different spot. I had a couple pairs of suit trousers altered in the waist but they did not take in the back and legs, so I had to have them redone at a different alterations spot. A bit later, I took some jeans in for alterations thinking it’s pretty hard to mess up taking in a hem on jeans, but they were ruined. Instead of an original hem, the jeans were cut too short and hemmed under with a single stitch. Worse yet, despite the fact they were messed up, they put them on a hanger and sent them home without saying a word.
When I questioned the error, I had to return twice until the owner returned (suddenly no one spoke English) and the proposal from the owner was that I buy another new pair of jeans and bring them back in for a free alteration. They refused to pay for the ruined ones, despite the fact they were brand new when I brought them in.
Save your sanity and your cash… take your alterations elsewhere.

Nice owner. Quick turnaround. Convenient. Good Service

Had some pants hemmed for $ 10, very clean job. They had me try it on before-​hand and pinned the location.

Judy is awesome! She is always so friendly and her prices are very affordable. We use to get the wash and fold, which was a great service and worth every penny when we had a coin operated washer and dryer in our apartment. Now that we have our own washer and dryer, it is hard to justify the extra expense. But we take everything else here – she has even sewn random things that I just did not have the skill or desire to fix like a pair of leather head phones or a backpack that had begun to fallen apart. I even sent her my wedding dress to be cleaned. They did a great job – very nice and professional work at an affordable price. And trust me, my dress had been well loved and worn, but they made it nicer and newer looking than when I originally bought it.

LOVE LOVE LOVE this laundromat. Judy is so cheery and friendly — I bring all my laundry, dry cleaning and sewing projects to her to keep her busy. She is fast and reliable.

The lady is nice.
They only accept credit cards for over $ 15.
I have gone twice now and both times I got a shirt back dirtier in worse condition than when I dropped it off. The 4 stars on Unilocal is not correct. This place is cheap, but the quality is also cheap. I think they may have ruined one of my expensive shirts. I never thought I would be getting shirts back ruined because this place has 4 stars.

About the best customer service one can ask for. We often take our laundry and it’s always folded so nice and always perfect. Great job and great prices. Thanks for everything, Terry and Molly.

Thanks Unilocal– another one I found that that has really made life better. Took gloves with holes, dress with pleats coming undone, jeans with seam ripping and she fixed everything! Use them for dry cleaning too and they have gotten stains out. Bravo.

Wong’s Cleaners is absolutely fantastic. My wife and I have been going here for the past two years after discovering that they are just as fast as, but well below the cost of, Hayes Cleaners that is down the street. We’ve been there every week and never been disappointed.
DRY CLEANING
Always prompt and if there is anything that is not to Judy’s liking, she takes the initiative to send it back out to be corrected.
ALTERATIONS
My wife starting using Judy for alterations after a trial run on something she didn’t care too much about. After that, she was hooked. She stopped making long bus rides down-​town to use her previous choice — a tailor shop that charged 50% more for the same work.
JUDY
I know, not a true category, but she’s great. So nice and friendly and always in a good mood.

After being forced to deal with a cruddy dry cleaner downtown near my office that kept returning my blue blazer to me with the brass buttons all knocked off, thus prompting me, if only in my mind, to want to grab the dumb girl who works there by the shoulders, shake her hard, and holler «are you some kind of mental retard?!» in anger at her total indifference to my displeasure, I said «fugg it» and decided to bring my dry cleaning closer to home. I’m glad I made this very important, life altering decision. Wong’s is awesome.
Wong’s is exactly what I want in a neighborhood business — quick, friendly service from people who put the effort forth to know who I am and what I want. The warm, fluorescent lit glow emanating from their store window across the cold and snow of Hayes Street in the early evening, beckoning me with the promise of freshly cleaned clothes is a joy to behold. Judy is a rockstar, always cheerful and she always remembers my name. I can bring my cleaning in at the last minute and ask for delivery a couple days earlier than normal and Judy will make it happen. The best part, no lost buttons ever.

Great, timely service. they did a good job altering my new work pants BUT the laundry category failed as my sweater ended up with four holes in the back of it after getting it back! Why?
Think I’ll stick with Crystal Cleaners.

During finals week, I did practically all the housework as an excuse not to study. This included the dreaded laundry.
My BF. He is not so good with this laundry thing. His idea of laundry was cramming everything in to the machine at the same time and then washing it on BURNING hot and WHITE. My delicates didn’t stand a chance. Not that I’m any better.
One weekday, I stuffed everything in to a knapsack and carried it across the street to the coin-​op self wash. I took one look inside, tried to figure out the directions written in English and go so scared I ran in here.
Sheepishly I asked if they fluff and folded. The women there smiled their knowing, asian smiles. «Ah, stupid girl no know how to wash clothing. She never marry good man. She no be good daughter in law» that’s what I kept hearing. But I’m sure they were just smiling at customers that walked in the door. I’m insecure.
A few days later, guess what was safety pinned to the knapsack? The BF’s long lost Ducati key that he’d been searching for for MONTHS! Had I been the one responsible for doing the laundry, that key would resemble plastic and metal ore. I would have thrown the whole thing in there, turned it on to HOT and dried it on VOLCANIC.
Good thing I’m not in charge of laundry and these ppl are. How do they fold everything so square?

Just over a year ago, Judy took the shop when Mr. Wong retired. Mr. Wong took his abacus, and Judy brought a much needed and appreciated update to the old store. The place is now clean and repainted and has all new equipment! She also started accepting credit cards, which is helpful when I’m short on cash.
Judy also offers quality alterations on whatever you need! She patched my torn, new jeans and they came out just as cool as when I bought them.
If I sound partial, it’s because I’ve been taking my wash and fold here since Judy started. Never had a problem at all!
I have referred friends, neighbors, and acquaintances here. Everyone seems to agree that this is a quality operation.