Wingz

DO NOT TRUST! I had booked and confirmed a ride a week ago for a 5:45am pickup in el Cerrito to SFO. We were assigned the driver Carlos. NO SHOW! We called him 5 times with no answer and decided to take Über which hasn’t let me down yet. I don’t know why I switched. Please confirm multiple times before you accept a ride and then have a backup plan. Not taking them again!

book in advance, maybe two days
going to san francisco airport
my driver was from Oakland via brazil, he must have not known the city, he was doing circles to get to the freeway up one street then down another back to same street, he went down streets with every stop sign every block, at least 2 stop signs he nearly hit other cars, and 2 red lights he went through nearly hitting cars, he drove like a lunatic, around the city, the a funny thing happened when he got on the freeway he drove 40 – 45 miles an hour in the middle lane cars were zipping by on the inside lane, my guess his license was bad, so he was worried by highway patrol cops,
near the airport on the 101 something was in the lane, i saw it 200 feet away, every other car goes around it, he stops for a minute on the freeway not knowing what to do, putting his life and my life in danger, we got to the airport about hour which is about 30 minutes more than it should have taken,
car had very bad stale smokers smell, he must smoke a lot as it was in my clothes when I got out, but he did not smoke on the trip, car was a newer black prius, I gave him a $ 10 tip even though the tip is included in the fare as it was Christmas,
I did not use wingz from the airport, as I had less luggage, and did not want the same experience
the fare was $ 37 less $ 10 first use credit for new customers ($ 27), for one person they add extra if you add people, its about $ 13 less than a cab ($ 50)
I would use wingz again but not that driver, he nearly killed both of us 4 times
I still have a $ 10 credit so I would use them again, but $ 37 is a bit much ($ 27 is ok) it took me the same time as it would take to get a muni to powell bart and use the bart to sfo
but I would expect the next driver to be quicker

I requested a car to San Jose airport at 4:30 AM on Monday and used their code for my first booking to get $ 10 off. So far so good. But after a few hours, my Wingz ride request was cancelled because no driver is willing to give me a ride, WTH.
I requested a ride again but the $ 10 code was no longer valid WTH again.

I like that you can book in advance. When traveling with kids or for a very early morning departure, you don’t want to be left in the lurch or waiting any more than necessary. I love that they service Castro Valley. And I love that I don’t have to pay for parking or drive or make a bunch of stops before getting to my house. Door to door, someone else drives. Easy peasy.

I’ve used this service twice so far from SF to Oakland on VERY early morning flight days (3, 4am. brutal). Needless to say, it’s been the best experience. I get super nervous that I won’t be able to get an über exactly when I need it at that hour and this service fills that gap. Drivers have been on time, friendly and show up with reliable, nice cars. Both drivers have texted me and also shown up a few minutes early each time. I’ve used them for both outbound and inbound rides and just booked my 3^rd for next week. Yay Wingz!

On Thursday, Oct 15, 2015 I successfully booked Wingz for 7:30 am, Friday Oct. 16, 2015. I was very pleased that I was picked up on time, and all went extremely well. On Sunday, Oct. 18 I was supposed to be picked up by my grandchildren on my return, but our plane came in 2.5 hours later than scheduled. They could not come pick me up so they called Wingz for my return to Morgan Hill, and gave their credit card, and booked me for pickup. Then my granddaughter called to tell me they had received an email canceling my pickup due to no available driver! There I was in a wheelchair having to come outside at 10:15 to flag a taxi for the price of $ 68.10! I sent in my complaint, and «Melvin» said the shuttle needed two days to be ready. On Thursday night 12 hours was plenty early, and they took my booking! He gave me a credit of $ 25 towards my next trip.

I could not believe how much I loved the rides to and from Oakland airport! Both drivers were just great — happy, conversational, thoughtful and on time! I will always refer friends to this service, and will use it all the time! After having snarky taxi drivers for years, this is the very best solution ever… thanks Wingz!

Used WINGZ for the first time today, Redwood City to SJC. Driver was 25 minutes EARLY, called to tell me he was outside and not to rush. Spotlessly clean car. The driver, Jason, was friendly and professional, even gave me a bottle of water. The best part is that I saved $ 25 by using WINGZ and not my usual Super Shuttle! I wouldn’t hesitate to use them again, and will request Jason.

Do I hear any bids on a ride from the San Jose airport to Sunnyvale? Vehicle must be recent model, mechanically reliable, clean (not dirty and of course not stolen!) with a spacious back seat, and trunk to hold up to 4 pieces of luggage.
I had my ex-wife’s husband, Ed, pick up the wife and I from the terminal B arrivals at San Jose Airport.
The wife, like all the ladies, packed too much for carry on and had to pick up luggage at the carousel. By the time we got the luggage, the crowd was at its peak
The place was packed as two large planes arrived at the same time, with 400 passengers requiring 200 vehicles to pick them up, in an arrivals area that could only hold 8 – 10 cars at a time. Who was the knucklehead who redesigned this airport mess?!
Ed could not see us, among the hundreds, and with no stopping, had to make another loop pass, and 10 minutes, to find us.
Next time, we called on my ex, she said that she and Ed were busy, and could drive us to the airport, but not pick us up 6pm on a weekday at the airport.
We used a cab, and paid $ 40 for the 13 mile drive to central Sunnyvale, plus another $ 6 for tip. Cabs cost $ 15 minimum, and average $ 3 a mile. Highway robbery.
Next trip, the ex and husband are conveniently out of town for our drive to and pick up from the San Jose Airport.
I check Unilocal looking for airport shuttles, and come across Wingz.
I go to
, enter our home address and airport destination, along with a time and date for pickup.
We get bids from a number of forms of transport, including bus, shuttle and private car. Wingz is the private car company, and bids $ 27.50, each way, which includes all gratiuity.
We accept that bid, bill with the credit card, give them our cell phone number, and shortly thereafter receive by e-​mail a picture of the car, and the driver. Oliver in a late model metallic red Mazda CX-​7 mini van.
One day before the trip, we receive another e-​mail with a change of driver/​vehicle for the ride to the airport.
We get a text message 30 minutes before pickup time, and confirm by text.
20 minutes past pickup time, driver Harjinder arrives, in a late model BMW 535i. Harjinder is apologetic, tosses the 4 luggage into the trunk, and the wife and I into the back seat of the black BMW. Riding in style to the airport., with Harjinder driving like he’s on the BMW test track in Munich!
Next trip, the ride back from the airport to the home.
We miss the connecting flight home. I call Oliver, our wingz driver, tell him that instead of 8pm, we won’t arrive until 9:47pm. No problemo says our driver.
We arrive at gate 12, give Oliver a call, and walk the ²⁄₃ mile to the arrivals past gate 28. Whoever designed this airport forgot to put in the surface escalators! No luggage to pick up this time!
We get to arrivals, along with 100 other people, and wait for our driver. 5 minutes later I see the Mazda emblem on the wagon in the dark, and wave my cap. Oliver sees me for the first time, and dodges a few vehicles to get to the curb.
20 minutes and 13 miles later we are home, with Oliver hauling our two heavy carryons up the 16 stairs of our front entrance. Now that’s service! $ 5 extra tip for you, buddy!

I tried to book cab 5 times at different times of day over last one week. Most of them were advance booking. None of them were confirmed. I have fall back to Über now.

I’ve taken Wingz a number of times to the airport. There are pros and cons but bottom line, these guys are ripe for a competitor to wipe them out because their service varies widely. While they’ve got their pricing figured out now, their quality and customer service wavers.
Pros:
–I can schedule a pick-​up days prior to my airport departure so I don’t have to worry about when to request an Über/​Wingz while scrambling to get ready for my flight
–For the most part, my drivers have been on-​time, polite, and had clean cars
–Wingz recently dropped their prices so they are now priced competitively to Über
Cons:
–The quality of your ride depends on your driver. I had one go-​to driver, Manju, that I used to book direct with. One day, she stopped responding to my requests with no explanation. I hope she’s ok but it was strange. I had another driver who showed up 30 minutes late and tried to fight with me the entire ride. It was very uncomfortable. The other three drivers have been good.
–Since the app updated, I don’t get automatic receipts from the company. There is no way to access my receipts from the app or website (strange). I emailed them to get my receipt to provide to my company for reimbursement. Four days later, I got the ride confirmation with the price on it, no receipt, and no apology for the long reply time and also, no resolution to my challenge with not getting automatic receipts
–I have no way to call to talk to a live representative to resolve my issues. This has put me in a pickle a couple of times– when my driver was 30 minutes late and I couldn’t contact Wingz and also, when I wasn’t able to get a receipt or a reply to my messages.
I can’t wait for a ride service that is competitively priced, reliable, and has the customer service piece figured out. In Silicon Valley, it’s only a matter of time…

Used it 3 times, they even picked us up in San Mateo at 4:30 AM on a Monday morning. It’s not «on-​demand» nor a taxi service, so if you know you’re going to or from the airport, book as much in advance as possible so as to give the drivers enough time to accept your request. I book at least 2 days in advance for «normal» time and for the 4:30 AM flight, I made sure to post at least 4 days in advance.

I’ve used Wingz a couple of times now, and I love it! Eric has picked me up twice, and one of them was at 4am. I was afraid that I wouldn’t get a driver because it was so early in the morning, but that wasn’t the case.
Eric, and another driver that I had, checked the traffic reports so I can get from point A to B on time. I really appreciate that.
And booking a driver is easy with their app. You can now specify your flights so the driver knows if there is a delay. But it’s a courtesy to text them of any problems anyway.
And if you’re getting picked up at SFO, you can get picked up at Arrivals. You can ignore the sign regarding app-​based pick-​ups that tell you to go to Departures.
It costs more than a shuttle, but you’re paying for reliability. And you know what the cost is upon booking. I recommend this service when you need a ride to the airport.

I don’t think these guys are ready for prime time. I had a 6:30am flight out of San Jose and I was nervous that you could not schedule über in advance so I thought I would give Wingz a shot as their claim is that you can schedule their drivers in advance. Wrong. I tried twice and no drivers were interested in picking up at 4:45am on a Sunday morning. So I wasted time and effort signing up for a useless service. Will stick with Über for now. I took the risk and had no problems getting an Über driver Sunday morning. I ordered one at 4:30am, and he showed up within 5 minutes of my order on Easter Sunday!

#Mohammed made our early morning trip to the airport smooth and easy. We were running a few minutes behind with some last minute packing, but he texted us when he arrived and waited outside the few extra minutes. He took our bags for us, had a friendly disposition, and drove safely and efficiently. At the airport he removed our bags from his trunk and wished us safe travels. Wings is seriously the best way to get to the airport.

Just experienced Wingz for the first time on Sunday to go to SFO. Perfectly smooth experience from booking to arrival (perfectly on time!). Our driver (#Mohammed) was extremely nice. The total cost makes it twice cheaper as a regular cab. Very good deal! Worth. Worth riding again with Wingz!

Wingz is the best way to get to and from the airport! I use it every time. They are always on time and the drivers are always super friendly! Highly recommend using Wingz :)

Have used a few times, so much better than, say, Super Shuttle at a comparable price point. #Mohammed was a very nice driver today, taught me all about Prius.
Shameless plug, you save $ 10 off your first ride at:
(Please upvote the post if you do — thanks!)

Used Wingz to get to SFO. I’m not overly fond of surprises when it comes to taxis and therefore loved the flat rate pricing. The driver arrived on time and the Lincoln Navigator she was driving was pretty fabulous, it could have fitted 5 – 6 ppl and almost as many baggages. Top notch.

I recommend wingz for going to sfo airport because it is possible to book in advance and the price is guaranteed at the moment of the booking. My driver Alex is awesome and it is great to be able to direct book him when I need a ride.