Wig Factory

Has the best 100% human hair extensions ever ! I always go with remy hair! Been coming here for years and I won’t go anywhere else for my hair ! Kindest workers as well!

Me and mother came here from a good distance to look at some extensions. The people were so rude I could not believe it! I would never come here again. There are much better stores with better selections and kinder people.

Great service and great selection! The owners are so sweet and helpful. There is a 2 buck fee for a nylon wig cap but of course you should buy one for sanitary reasons. 5 buck fee to try on 6 wigs for 15 minutes, you fet a refund if you buy the wig. The fees are extremely reasonable for the great service that you get.

This place is right by my house, has amazing colored hair extensions, both the cheap poly stuff for last minute costume parties, and the good stuff too. This place has never let me down.

I really wanted to support this business, but cannot any longer. I just visited the shop, looking for a fun wig for a photo shoot this weekend. A good friend of mine has cancer, and lost all her hair… So thought this place is perfect. To start, they charge a service fee and another fee for a wig cap, so you can try on the wigs. I can see charging for a wig cap. But what’s the service fee for?! Then I was told I couldn’t take a pic of the two wigs I ALMOST purchased (I needed to check with another friend who’s doing the shoot with me, to see if they would even work). Then the guy scolded me saying I couldn’t even touch the hair, or handle it (even by the head form) because I will mess it up. I’m sorry, but how else am I to see if the quality of hair is good and feels real?! This place has so many foolish rules. I will not be back. Can’t support this family owned biz. Byyyyye!

I went their in May looking for some inspiration to find a new look. The couple did not bother me in fact the woman walked by twice and said nothing. The guy greeted me when I walked in and then ignored me. The fee did not bother me especially because I saw nothing worth trying on. Went to Rosalie’s and found quality wigs at reasonable prices.

Please give the Wig Factory a chance before you cave in to the negative reviews. The couple who own the business are very polite and devoted to their business. The $ 7.00 charge to try on wigs was something I was prepared for (from reading reviews here) and it makes sense to me. I am happy to know that the wig I try on has not been tried on by dozens of people with no wig cap between them and the wig.
They have a large selection of wigs which I perused for an hour or more, NOT TOUCHING the wigs (again I was prepared from the reviews on this page). When it came time to actually try on wigs I knew to choose carefully and let the owner place both cap and wig on my head. I will admit he was extremely opinionated about the colors I chose, but that’s ok with me since I knew what I wanted AND I figure someone in the business knows pretty much in advance what will and will not work for almost anyone. At any rate, he let me try on whatever I wanted.
I ended up buying a beautiful hairpiece for an AMAZING $ 15.00!!! It is soft and gorgeous! I also bought a blonde wig (it’s a weakness of mine!) that is way better than the $ 46.00 I paid for it. The $ 5.00 service charge was applied to the purchase so it was a really affordable trip for me. I will definitely be back to the Wig Factory!

I’ve been coming to the wig factory for the past 5 years. This place is amazing! As I mentioned in my previous review, i would pass by this location everyday in high school and finally got curious enough to go in. When you walk in you see many hair extensions, all different colors (bright yellow to pink to natural colors like brunettes and blonde) to the right and hair pieces to the left. The wig factory has wigs, mustaches, a bath tub size case of all sorts of eyelashes hair clips, eyelash glue, the wig factory has EVERYTHING! It is owned by an older gentleman and his wife who are always ready and happy to help. I will continue to come to the wig factory and highly encourage other people to come here.

This place is awesome. Hundreds of wigs. Good quality. The fellow who helped me gave great service. I bought two wigs for photography /​art pieces and am so excited to use them :) I’ll be back, Wig Factory!

Horrible business model. You have to pay $ 7 to even try on a wig. Such BS. Don’t go there!

I recently shaved my head and I was on the hunt for a wig to wear to work. Before walking in, I was a bit nervous just because this was a new experience for me. Right when I walked when, I was greeted by the man. I said I wanted to try on wigs (obviously right?) With a smile, about buying a wig cap and the service fee.
He let me walk on my own around the store looking for my 6 wigs to try on. He was the most helpful helping me with everything. I felt at ease with him. I bought 2 wigs, each around 40 $ (synthetic hair)
This was a great first experience.
I would put 5 stars, but I had nothing to compare this experience too. Will definitely come back here again for new wigs

This place is the most efficient wig store that I’ve ever patronized. Yes there is the sweetest Asian couple. This was my second time going to the shop I went about two weeks ago and had a very pleasant experience. I had read the reviews on Unilocal so I went in prepared to pay for the wig cap and trying on of 6 wigs. It was a most pleasant experience I worked with the Husband he was very helpful not very talkative but that’s ok I talked enough for bought of us. He was so helpful with my trying on wigs I told him I need him at my home each morning to fix my wigs. He even made suggestions on which wigs he thought look good on me. But wait there’s more I bought two wigs and took them to my stylist to have them cut. My stylist stated that he didn’t like one of the wigs and to return it to the shop and get something else. Omg I just knew that would be a problem. To my surprise even though they have a sign stating no refunds/​exchange they looked over the wig you could see it had not been used and allowed me to exchange now I did have to purchase another wig cap, but then I received the same helpful service as before. So I cannot complain I will be going back, the husband help me again to pick out the right wigs for me. And the extra bonus was that it just a few minutes. So in conclusion I don’t know why some of you are coming down on this business. First of all they are old school so show some respect and you’ll receive respect in return. Think of it as going to your parents or grandparents business and conduct yourself accordingly and you’ll have a great experience. I enjoyed having someone help me to try on the wigs and fit them to my head correctly it was like being pampered and if I can get pampered for only $ 7.00 I’m there. I ended up purchasing a more expensive wig but that’s ok you get what you pay for I was very satisfied. I will be going back to purchase more wigs as needed.

I got a wig here many (many!) years ago for a party, and came back to get a wig for Halloween. Browsed the selection of wigs, and got distracted because there were so many cute, natural looking wigs I wanted for daily wear!
I showed the man a picture of who I was planning to be for Halloween, and he went straight for the wig I needed, and he was spot-​on.
They charge $ 2 for a wig cap (you need this wig cap for sanitary reasons), and a $ 5 service fee for 15 minutes. I tried on 4 wigs, and made a quick decision. I believe you can try more wigs on for an additional $ 5 for an additional 15 minutes. The man was very helpful in choosing the right wig (s) that fit the shape of my face, and was very attentive.
They kindly ask that no pictures are taken.
Styles are up-​to-​date; highlighted hair, black with pink undertones, etc. They even had a big selection of wigs for men, and some natural looking mustaches and beards!
If you purchase a wig, they deduct the $ 5 service fee (at least for the first 15 minutes).
I ended up with the perfect wig, and a tiara for a little over $ 70. I shopped around, and the Wig Factory has the biggest and nicest selection of tiaras as well.
Great experience, again!

Pricey

This place is run by the sweetest Asian couple. Very organized and wigs are arranged neatly and sectioned clearly. Great selection of wigs short and long, colored and normal, that are of good quality and priced very fairly.
It’s $ 7 to try on a wig, and when you purchase a wig, they will deduct $ 5 from your transaction. They even fit the wig on you! I had so much fun trying on different styles.
I ended up with an awesome golden blonde bob wig for about $ 40 that I’ll be wearing to an upcoming party (photo attached)
Will definitely be back for more.
Street meter parking.

I was not sure what to expect based on reviews. I was glad I read them so I knew the drill when I walked in. If I wasn’t expecting to pay $ 7.00, I would have perhaps been turned off, but having time to process that before I went in– I was fine with it.
I was greeted with a smile and felt no pressure as I browsed the selection. The male owner came around a few minutes later and helped me collect the wig styles I liked. I have alopecia, and told him I was looking for a wig as close to my normal hair color and style as possible. I tried on a few more than 6, and he was not the least bit bothered. (not that he was warm and fuzzy, I’m your new best pal either). He was really trying to help me find a good fit and knew I was not playing around. He did have opinions, but what San Fran local with a passion doesn’t! He encouraged me to get the one that was $ 200 less than the one I was leaning towards… I really appreciated that I knew he wasn’t just trying to push something based on price. He also was patient with explaining the differences between the different wigs.
It seems like they really don’t like people wandering in off the street and trying wigs on for fun, which is too bad, but if you need a wig for hair loss or for professional reasons, this is a great place to go.

Yes, you have to pay $ 7 to try on wigs. Here is how to do it without wasting your money. Go into the store. Say hello to the owners, Monica and her hubby, walk around and browse. Do not touch the wigs. Go back up to the counter, pay the $ 7 bucks and get ready for some fun. I tried on a total of three wigs, but I totally could have tried on more. There is a man who helps you put on the wig cap and then he helps you try on wigs. And he is good at what he does. Yes, he does not talk much but he knows his stuff and will give you an opinion if you ask. I walked out $ 45 with a really fun wig. I would go back. Get over spending the $ 7. Nothing in life is free.
But seriously this is my new wig shop.

Excellent customer service and quality wigs for affordable prices!!!
And what do I think about their $ 2 charge for a wig cap and $ 5 charge for trying on wigs? I would charge MORE. How would you like it if you owned a store full of great wigs and you get all kinds of mofos coming in trying on wigs with their questionable heads???
I ended up buying a couple wigs here and got my deposit back and got to keep my quality wig cap.
See a pattern here? QUALITY QUALITY QUALITY!!!
I’ll be coming here anytime I need a wig and recommending this joint to everyone I know.
Thank you Wig Factory!!!

Hello! If you would like to try on a wig to determine if you would actually like to buy it, please pay a fee and buy a wig cap (totaling over $ 7) to the person at the cash register. The fee will only be refunded if you buy a wig. If not, tough cookies. Thank you for buying nothing, really, and still dropping your cash here. I hope you enjoyed your shopping experience, and your $ 3 wig cap (which is equivalent to the booty sock that you would be given for free at a shoe store when trying on a shoe).
Perhaps the staff might tire from continually re-​adjusting the disarray of merchandise after fun-​loving customers try on (*gasp*) more than one of your offerings– and the precious wig commodity is too fragile to withstand the constant, tireless joy that San Franciscans find from their pursuit of the perfect wig.
Because, friends, what brings most of us to wigs is the joy. But the Wig Factory is not a joyous place. It’s like being charged admittance to walk through the glassware section at Target. You can FEEL the staff wince when you try things on– because, after all, you may not actually buy anything, and why risk the chance that you may not like how you look in a wig? Why not just charge a fee for trying on a wig to make sure that this city of joyous wig wearing Burning Man types takes this whole thing more seriously? SERIOUS CUSTOMERS ONLY, PLEASE. WIG SHOPPING IS A SERIOUS BUSINESS.
No doubt, their selection of wigs is more extensive than most other places in the city. Walk around for a minute, and you’ll probably spot a few styles you want to try on – especially if you aren’t just looking for the standard purple bob piece that you’ll wear to your next bachelorette party.
There will be a staff member in the wig area, guarding the wigs. That person is not there to help you.
That person is there to tell you to keep your hands off the wigs (which is reinforced by multiple paper printouts taped to the walls.) That person will direct you to the man at the counter, who will explain the fee/​wig cap policy. That man will see you look at him incredulously and walk straight out of the store.
To be clear, I went here with the intention of buying a wig. I have actually spent some good money here before on wigs, before this fee business. It is a stale, sad place. It makes me want to open up a wig shop across the street and run them out of business.
A deeply dissatisfying place to shop. Don’t waste your time.

This place have great selection of wigs! My mom & I visited this store today in search of a replacement of her old wigs. They have great selection of wigs for those who are doing chemotherapy, it’s a bit pricey ($ 100-​$ 300+) but the quality of the wig is fantastic. However those fantastic wigs are out of our budget, but we still found great selections that fits our budget ($ 40-​$ 60).
By the way to those who love to wear faux lashes like MOI, they definitely have tons of different lashes ($ 2.50). The style and quality levels with the MAC lashes that are sold for $ 12+ this will be my go to now… i hope they won’t change the price!
Service: The couple were very helpful ;)