Wicklow Management

I have been living at their property for about 4 months now. Absolutely no complaints. Very prompt to respond any issues. Both Joy and Joe are fantastic!

I’ve lived at 828 Franklin (one of at least two buildings owned by Wicklow) for a few years now. Here’s my opinion:
Pros:
— Great, central location
— Relatively affordable ($ 50/​mo for assigned parking spot in garage!)
— Spacious (my 1BR is larger than my previous apts in the South Bay)
— Plenty of closet space and wall sockets
— No issue with water pressure
Cons:
— Management (Joe/​Tevaite) is very inflexible and patronizing (as someone else said)
— Outdated kitchen
— Elevator is frequently out of service, slow as hell, and reminds me of The Shining.
— Washer/​dryer units only take quarters — $ 2 a pop (no cards or other pay mechanism)
— Building maintenance is not done in a timely way*
*As an example of their tardiness, as of this writing, the front door doesn’t automatically close, and hasn’t, for over a month. In fact, it gets stuck about an inch from closing, and takes serious effort to fully close. So, people leave it open. This is a problem in a building with a history of thefts and break-​ins into the garage. All they’ve done so far is put up a sign on the door that says to «shut the door behind you».

I’m rewriting the review after 6 mo:
— The lease process was pain in the butt, thanks to the incompetent management. First, the boss goes on a vacation and they couldn’t finish my application in time. Then they said they require money order for the initial payment. I didn’t have access to that kind of cash since I use brokerage CMA as my bank, and Tevaite says over the phone they would accept personal checks. When I showed up Joy/​Tevaite duo want money order again. I ended up getting cash advance on my card and paid cash like a drug dealer. All these fiasco forced me to scamble to readjust my moving schedule.
— Maintenance is generally good and timely, though they wouldn’t repair «cosmetic» issues like peeling bathtub. The management want you to plunge backed up toilet before calling the maintenance. I wouldn’t recommend it though: if you break something while fixing it yourself, they’ll hold you liable, I’m sure. When you move in, make sure that the oven was cleaned when you move in. Mine wasn’t.
— Joe will receive packages for you and you can later pick them up. He’ll even bring big packages on his hand truck for you. Don’t expect services like places with the frontdesk though. Joe will not be there all the time and USPS packages go missing sometimes.
— The management treats you like a subordinate rather than paying a customer. Nagging you to make sure that the broken front door is closed behind you rather than fixing it is an example. And then there is a slip-​obsessed Joe. The notice from UPS doesn’t matter if you don’t have the yellow slip that he issues. But they’ll nag you to pick up large items even after you tried multiple times only to find nobody there. Or leaving a note under your door about a box too big for recycling when you have dumped it in the trash bean as he previously instructed. Pretty soon, you’ll learn to ignore his blue slips.
— The rent is reasonable and $ 50 parking is a bargain. They don’t charge you the application fee either, unlike other low end places in SF.
— Finally, bed bugs. No idea where they crawled from, but I was bitten 3 mo after we moved in. I reported on Sunday, and they dispatched Eco Lab Monday morning. They were already in the building to service other units and took care of ours while they were at it. They promptly proceded to nuke my bedroom and we spent next 3 weeks washing, cleaning and putting furniture back in place. No more problem since then, cross my finger.

Wow, no hot water again. In just a few months there have been scheduled outages, and now unscheduled ones too. One boiler for a building with ~50 people… smart.

Elevators, Washers, Dryers are always getting fixed. Appliances are the cheapest money can buy. Water turned off for modifications to make sure You get less. It’s all about paying for overpriced apartments at minimal living.

I’m actually one of their youngest tenants in the building (I live in 880 with Manager Joe and he is THE BEST), and to be honest, it’s great! I love living here and I’ve been living here on my own with a roommate since I was 18. :) I turn 21 this week and I haven’t had a single complaint about it. Normally they’re kind of iffy with letting younger tenants live in these apartments, but my dad managed to convince them.(phew). that was my golden ticket here. Living here in 880 has been a blessing with Joe. He signs off your packages and leaves a lovely yellow paper saying to pick up your package! That way none of our packages are left outside the building. Maintenance is also really good at answering your phone calls and fixing them as soon as possible. Another good thing about the apartments is the LIVING SPACE. Huge bedroom, HUGE living room, a small kitchen but no complaints. You even get a balcony and a tennis court for leisure time. You also the location of where the apartments are make it easy to get anywhere in the city. The apartment is absolutely amazing. I might even consider living here permanently!

We’ve lived here for a year now and are very happy with our apartment. The staff here is so welcoming (we love Joe) and they are helpful with fixing problems you may have in your aparment quickly. Also, cant beat the location!

I just signed a lease for a 1BR apartment in one of the buildings they manage. I could not have been more impressed with their professionalism, promptness and follow-​through. After looking at several buildings in SF, it became apparent to me that their standards and level of service were much higher than many other landlords and management companies in the city. I only hope that my experience living in the building is as pleasant as my experience has been thus far.

I made an appointment to look at an apartment these bastards owned. I confirmed with them the day before. I took time off work, showed up, no one…
waited, called, waited, called, no one…
30 later hour later they called saying that they were going to send someone.
10 min after that they said they had a scheduling problem and couldn’t make the appointment
KMA