Wells Fargo Bank

I absolutely LOVE this branch now! I’ve been coming to this branch for years and until recently thought the service was average at best… But the current Branch Manager Jason Howard has really turn things around! The staff now is super friendly and always helpful when I come in! Especially Jason, he always greets me with a warm friendly smile (cute dimples too I must say!) BEST BANK IN THE CITY HANDS DOWN!!!

Terrible customer service, always busy, very impolite. I won’t ever be a customer. The tellers don’t know what they’re doing and it’s a very dated system. It’s surprising that this type of financial institution exists. They lack professionalism and their employees should have better training.

Joaquin is awesome! He went above and beyond to be helpful with my banking questions and he didn’t try to get me to sign up for any specific accounts which is rare these days. So thankful.

I am not a big fan of banks… although I have worked in the financial industry (please no boos or hisses)
Most of these behemoths do not give a rats rear end about customers or customer service. Alas one of my family members has me do their deposits here. And I am totally blown away.
No other bank branch can compare with this one: The people here are truly outstanding. The service is always cheerful, helpful, and efficient.
They even recognize you after a few times.
If they are busy in the front they will usually get someone from somewhere else to help you… All this for a simple deposit.
I cannot tell you how many times I have sat in line while some duffus keeps his head down to avoid eye contact so that he will not have to help you i. e, Wells, B of A, First republic, Chase… Ad nauseam.
Plus they offer free lollipops… I am a sucker for a free sucker.
Free parking in the back… I am a sucker for free parking.

I am SO tired of having to go into this branch and figure out yet again WHY I keep getting charged fees on my accounts. Its like they keep changing the fine print. That or the accounts were not set up correctly, and they all like to blame the «new» person. I swear if I have to go in one more time Im just going to close my accounts and find another bank or credit union.

Nice location for a Wells Fargo Bank. The staff here are very friendly and the customer service is excellent. When I walk into a Wells Fargo, I see staff members with a smile and a friendly greeting! I’ve been to Wells Fargo a few times to split apart a $ 50 & $ 100 bill. As a major financial institution, they are working day in and day out to strive for excellence in customer service! This goal of achieving excellence in customer service is something every financial institution works hard everyday!
I’ve been using a Wells Fargo Visa Debit Pay Card every since I worked in the Rosenberg Library at the CCSF Main Campus. When I started working in the library at CCSF for the first 5 – 6 months, I received a paper paycheck. In February 2007, the Student Payroll Office announced a plan to transition from paper paychecks to Wells Fargo Visa Debit Pay Cards. Overall, the teller staff members are very nice and polite!

This is a nice little branch of Wells Fargo. However, recently Jason Bastin to whom I consult with when I have problems moved to another location. I actually called the bank to find his location thats how good this guy is.
He does not see the customer as a number. This guy is what makes businesses grow. If you are new to San Francisco and want to open a new account whether it be small or large find Jason Bastin. 2100 Fillmore St; San Francisco, CA; (415) 396‑4453.
Unfortunately, many bankers at most banks want us all to open accounts so they can meet a quota. Jason Bastin has to do the same as all of them but the major difference between Jason Bastin is that he will still provide GREAT SERVICE after you have opened that new account. No this is not a personal friend of his or robot. I am a person he has helped many times when the bank made a few robotic mistakes that took a real human to fix. It was my turn to make a post to let this city know who is trustworthy.

As much as I hate wells fargo sometimes, this branch is awesome. Jason has helped me and my family set up numerous accounts and is very sweet about answering all of my mother’s annoying questions :)

Well, well, looky here, I found myself my bank across the street from my parents and no one has covered it. DIBS!
There is always someone who works here that knows me… weird. Either they are friends of the family or friends that I went to high school and i tend to not recognize them. My bad!!! I don’t mean it intentionally! my memory just needs to be tweaked and names need to be pulled out out of hundreds!!!
Conveniently located I almost always get the green outta the atm’s here and hopefully don’t hand it away immediately buying goodies :)
I opened up my checking/​savings account here back in high school and ever since the people here have been friendly, helpful, and informative. Love the new atms’ where you don’t have to use envelopes to deposit checks and it saves the settings you have repeatedly used before. Sweet deal. The interior is very nicely laid out, comfortable, and welcoming. You are always greeted with a «Hi, how can I help you?» I like this place no doubt. But it can get intimidating when it comes to them hawkeyeing you to see if you really, really, really, really need anything else. I hate corporations… but the parents were insistent on wells fargo. Whatev. What the hell did I know about corporations as a freshman in hs? absolutely nothing.