Victor Chung

Dismissive and somewhat rude during an open house. Ignored our questions and just gave another couple a lot of attention. It was just awkward and weird. Also the application process was writing a few paragraphs about why you’re leaving your old apartment and why you want to live in this one and also emailing credit documents (which I would never send over email).
Walked away just thinking it was the strangest open house I’ve been to.

All the negative reviews here are from people who never had Victor as a manager. Sure, when I first visited the apartment I was a little worried based on the reviews.
But I moved in about 2 months ago, and since then, any issue has been handled very well: changed the heater, fixed a broken light, all in a timely manner.
What’s more, I even got the few days before the start of the month for free.

This guy is an absolute MORON! Do not give him your business home owners! He’s like talking to a 5 year old that doesn’t understand English.

Appalling.
Victor Chung from Coldwell Banker called me at 5pm to tell me to come to his office to sign the lease as my application was approved. However, if I didn’t show up ASAP to sign and give the check, he would give the next applicant to apartment.
Even though this was really short notice, I left work early, drove from the Sillicon Valley, and arrived at his office only for him to tell me: He changed his mind, the apartment is not for me because he found a stronger applicant!
I complained to him how this was quite rude and ridiculous so he went back on his decision and 5mn later, he changed his mind and said that he was sorry that this had happened and I (again) have the apartment! He goes outside, talks to someone, and then says that I (again) do not have the apartment, only this time it’s because I was rude to his senior manager and that the senior manager had made the decision. I ask this lady in front of Victor who this senior manager was, and the lady says «Oh, we don’t have senior managers»!
So I then ask what is the actual reason, and he says I was rude to his mom! I guess he works with his mom, but I was never rude to her. He hands me a $ 100 bill and leaves without saying anything else! I then talk to his mom, and she says I wasn’t rude to her in the least bit!
If you are a landlord who wants to rent/​sell via Victor Chung services, let me tell you that he does NOT take into consideration your interest. I was willing to offer $ 200 more than asking rent price and he said that it is too high…
The man is an utter disgrace. Doesn’t have the backbone to keep any decision, and tries to wiggle out by placing the blame on others. The man is an greedy, utter disgrace

No show. BPM agent did not show up to their scheduled open-​house appointment, despite my 2 RSVP emails confirming my attendance, thereby wasting my time and gas money. I drove a long way out of my way to view the property and was dismayed to discover what was not mentioned in the apartment listing — 2 vicious barking dogs (either Pit Bulls or German Shepherds?) creating a huge ruckus from the apartment below. I love dogs of all sizes, especially Pit Bulls, but I was terrified by the sound of these animals, who seem trained to go berserk at the slightest whisper of noise from outside.
My vote? Total waste of time. This agency seems to ride off the name and credibility (even copying logo on website!) of another ‘BPM’ = Better Property Management, do not get them confused.