USPS

Worst customer service. worst communication skills. every employee has an attitude problem or some unknown issue with you before you even walk up to the counter. No sense of urgency. there was a line going out the door today in particular, and they were moving slow as fuck! I don’t get it.

Very fast, courteous service. The best post office in the Bay Area!

Excellent Service!
For Passport fastest and efficacy, Patrick gave us a magnificent customer service.

Arrived Saturday around 11:30am & all in all the new, first time passport application took approximately an hour. 45 mins of waiting & 15 mins to process. Apparently if you’re on the list before noon they’ll process your application.

Went in this morning to get my passport and the entire process took about 15 minutes! The staff were sweet and efficient. Just make sure you come with all of your prepared documents and a check written out to the Department of State.

worst services EVER, incompetent people. not all of them but there’s just 1, a certain employee there was very slow and disrespectful and a complete liar. I went a about 2 months ago open a mailbox. me and my mother went to with the require documents to open this box and per the young lady who helps us said everything was ok and everyone listed will receive your mail. to find out today that dumb not to call her another name says she didn’t help but then takes it back and say that oh yeah your daughter was the only one who presented docs and not you. but i’ m like how can it be when both of was there and present the correct docs for you to tells us today that no important mail will come in b/​c she slow and had wasn’t happy that day and you can do your work right. I think they need to replace her. imagine how many other people she has done this too and don’t even realize it. we found out not the USPS but from someone who got the mail return to them saying that it was return. the mail system is good but that employee is not and should be fired for being incompetent, slow, rude, inconsiderate. her job was to tell us by the way you wont get mail until you bring the your docs. that would of been nice to tells us that from the beginning but the problem was we brought it and she still did a bad job and cost us money and problems. she gives a bad name to this post office!!! no stars i would give b/​c of her…

Open late, friendliest postal staff in the while city. Not much of a line lots of Po boxes. Clean and lots of free parking!

i have been send packages from here almost everyday. everybody is really nice
but please skip this rude guy :
roland roland roland

I had an unbelievable experience tongiht! I came home from a long day at work, checked my mail and almost dropped to the floor. The wallet I had left in a cab in San Francisco back in April magically appeared! An angel had dropped it in a mailbox and and another angel at the collections branch mailed it to me. I spoke with a nice gentleman at this branch and he explained to me it is not uncommon for this to happen, people may find wallets or passports and put them in a mailbox, in a safe place. In this day and age, I question the good in people and then something like this happens and it restores my faith in humanity! Pay it forward! :)

They are open Saturday from 8am — 2pm. Came here in a rush on a Saturday morning in need of large money orders. The line wasn’t too long. We waited less than 10 minutes fo sho.
Note — Money orders are only done as large as $ 1000. So if you need something for say $ 2500, you’d need 3 money orders. Prices are pretty cheap though. Better than going to Western Union.
Service was friendly too. Post offices kinda scare me since most of the encounters I’ve had with postal workers have all been negative. This was my first positive post office experience. Thankfully.