Twice

Shame on you all for your utter disregard for Delores Park. The fact that you didn’t even plan to clean up the mess you made is beyond disgusting. Disgraceful.

Your startup completely trashed Dolores Park. I, nor will my business, ever use @twiceclothes. That was completely disrespectful to our community. #BoycottTwice

You may want to think «twice» about trashing a public park in a city in which you hope to continue to do business.
I love recycled clothing; it’s an ecological and economical way to be fashionable – what’s not ecologically groovy is NOT CLEANING UP AFTER YOURSELVES in a shared/​public space (Dolores Park) after a celebration.

Most my items were rejected due to wear. Funny thing is most items were never worn. Rejected shoes for wear that were worn once.
The shoes they did accept were worn many more times. But since they charge to return them to me I am sure they will be selling this stuff anyway.
This is a complete scam. Sell on eBay instead. Rejected over half the items most never worn and gave me 16 dollars for 10 items from brands like Kenneth Cole and Banana Republic.
Stay away! Don’t sell here at all. Seriously I got more money at a junky local store.
Rejected a leather jacket as stained. The jacket was NEVER worn and it was not stained it was distressed leather.
The people checking things are completely incompetent.

This review is based on their online service even though I live in SF. You are better off donating to Goodwill and getting a tax write-​off. Like the other reviewer CJ, they said most of my clothes were stained but they are not — some were not even worn. Out of 25 items, they wanted two items for $ 4. Total.
Go to either Buffalo Exchange or Crossroads if you want some cash or just go to Goodwill. What a waste of time.

Very disappointed with my transaction selling my clothes… I sent 65 items, most of them never worn and they accepted 46 items. They claimed that there were some stained clothes and they didn’t accept them but they couldn’t all have been stained since some on the reject list were never worn. They only offered me $ 97.50, just over $ 2 for each item. I hadn’t expected to get much for each item but was thinking it would at least average $ 4/​item. Would not recommend unless you have no other option.

After checking out the website, one thing came to mind. It’s this: $ 4.95 to have the items that Twice doesn’t want to ship back to you. Otherwise, those «unwanted» items will be donated. Convenience? Perhaps. But get this: Twice may get tax refund for making the donation. You don’t. Whether those items are selected are on their terms. Not yours. That means Twice can reject an item even if it’s a brand that they accept. Unwanted items? Really? Who knows where the unwanted items end up? I’ll rather sell my clothes on e-​bay, donate those that I no longer want and get a tax refund.

Like Shae S., I, too, am quickly becoming a second-​hand snob. I’ve never paid much attention to eBay though because I’ve had bad experiences with them. Generally, I hate shopping online because I’m not sure whether the clothes will fit me. But Twice has made me a believer in online consignment shopping.
I love that Twice carries all the brands that I love: Ann Taylor, Banana Republic, J Crew, Coach, Longchamp, etc. Since discovering Twice in October, I’ve ordered from them a total of 9 times! It’s getting a bit ridiculous that even though I’m ordering these clothes and handbags with my own money, I get the urge to hide my boxes from my live-​in boyfriend for fear that he’ll complain, «You bought clothes again???» Yeah, I suppose I have a problem.
My favorite purchases thus far have been a $ 120 Longchamp tote bag (the original price was about $ 250), a $ 50 trench coat from Banana Republic (original price was about $ 200), a $ 20 winter coat from Ann Taylor, and a bunch of sweater dresses so that I can still dress up during the cold Chicago winter.
What I love about Twice is that they take really great photos of their products, list the size dimensions, and give me the ability to search through their selection by size, brand, and even add the products I love onto a wish list. I also love that their return policy is so simple; i simply have to drop off the products I don’t like with a pre-​paid return postage, and viola, I get my money back.

I’m quickly coming to the conclusion that all good things come from San Francisco.
Twice, you’ve totally transformed my wardrobe and transitioned me from an eBay addict into a second-​hand snob. I’ve been on eBay buying and selling since 2000. The buying part is easy (too easy), the selling part, eh, that’s the not fun part, for me, at least. You have to write a description, take good quality photos, blah, blah, blah, blah. It’s not my thing, and it takes me f-​o-​r-​e-​v-​e-​r-​!
Enter Twice.
Selling
Twice makes selling simple. You can request them to send you a bag or you can have them email you a label. It’s that easy — you ship your stuff to them and wait a week or so until they make you an email offer. Clutter is instantly out of your space. If they don’t take some of your items, you can let them keep it and they’ll donate it to a local SF charity (awesome!), or you can pay a small fee (I believe it’s $ 5) to have them send the unwanted pieces back to you.
I will say that you aren’t going to make a fortune selling your clothes to Twice, but if you opt for their store credit, they’ll give you 25% more back, and you can apply it to your Twice purchases. Sweet!
Buying
They have great brands from high end luxury to everyday favorites, and they just added a «Wish List» feature so you can save your favorite finds. The only caveat is — if you don’t act quickly, someone may snag it! I’ve ordered quite a few things and I’ve only had one experience where I questioned the quality of the item they sent. They make returns simple, so I just put it back in the mail and got my money back. Most recently I got a pair of brand new Gap jeans on clearance for $ 11.99. I’m sure no one has ever worn them. Awesome! Also, all of your purchases come individually packaged in plastic sleeves with Twice labels. You’d never guess you were buying seconds.
I’m on their email list, so about daily-​ish I get a personalized email of picks just for me. They usually include a code for 10% off if I purchase an item they recommend. The selections are based on a survey on their site where you select all of your favorite brands, your size, etc., so the clothing is generally items you’ll like. Also, they just started selling bags and shoes. I hope jewelery is next!
In summary, their prices can be more expensive than eBay and they are definitely more than you’d pay at thrift shops, but their collection is highly curated and it’s all good stuff. Likewise, they don’t pay as much as selling the items yourself online, but in my opinion, they make the process so much easier and so worth it.
As a bonus — they threw in a complimentary full size nail polish in a zippy cherry red with my last order. So fun. Twice is nice!