Truex Metier

This company really spends the time with their candidates to get to know them and find the perfect fit. I had the pleasure of working with Stephanie, who then introduced me to nearly the entire team. I have worked with numerous recruiters in the past — this place is top notch and I highly recommend them. Stephanie is wonderful, as are the rest of the team.

If I could give negative stars I would! Don’t waste your time if you actually want a new job/​career. This place is a joke. Very unprofessional and just truly a complete waste of time. Better off going to Premier. They were very professional and quick at getting you offers!

You ever get the feeling, they just aren’t into you? I have tried for a couple of years now to work with Truex but my job submissions went unnoticedI would call, I would be put into voicemail never having the opportunity to engage them.
Finally was able to speak to someone (Jessica) and she seemed receptive to helping me find something… at first. I got the, Don’t call us, we’ll call you speech. Weeks go by. Nothing. I email them more positions I found on job boards, she tells me I do not have enough Customer Service experience. 15 years is not enough? There was always an excuse but no results
Not impressed by lack of follow-​up.
Five star reviews? What do these people have that I do not? Youth? A Degree?

I’ve worked with several recruiting agencies in the past 15 years and Truex is the best. They are diligent about communication pre and post interview. All my positions have been direct hire. Their clients are top notch companies and offer the highest salaries. Aisha, Shelby and Mary Ann rock!

Thank you very much for your inspiring guidance and support with my transition into the EA track. Receiving the constructive feedback and guidance from Mary Ann, Shelby and Jessica was very meaningful and obviously influential. I went into the interview confident, calm and being my authentic self hi-​lighting my values as an EA and desire for working with a firm of high caliber. The career opportunity is a perfect pairing that resonates with my values and passions. This is hard to come by in life — thank you for helping me to make it happen. I trust that the position is just the beginning to an amazing and rewarding EA career. I wish you and your team the best of luck!

I have now been to both sites Palo Alto and SF. I must say the Palo Alto site manager Aisha was kind and professional for the most part. The SF site not so much. One odd thing I can’t seem to get over: both interviews made a random assumption aloud about my age. At the SF meeting she (Sidney I believe her name was) said I ‘looked young’ considering my graduation year. Aisha made a comment as well about age but it wasn’t as insulting. I found Sidney to be condescending and smug, not someone I would feel comfortable working with at all. I read another review about this agency that said age was mentioned in their interview also. It’s unfortunate, I’m a 30 something, apparently that’s over the hill in their opinion. Sorry we can’t all be 25. Anyway, there are many agencies out there and after my brief experience with them, I would not recommend them to anyone.

A royal waste of time and resources. First of all, the «recruiter» was 15 minutes late for my interview because she was getting coffee. I waited patiently, but that should have been an indicator to me on how seriously they take their work and other people’s time. The fact that I was recommended to them by someone else who worked there I thought would have some weight there, but they never even called me back. Since then I have found work through Cragslist, which seems to be a better employment connection than this place… sad.

I had such a great experience when I visited the office — everyone is just genuinely nice and truly wants to help. All the recruiters are very professional — I was given some great advice by everyone I talked to and it made me feel that I was in good hands. Really encourage everyone to stop by the office and see what’s there for you.

I applaud Mary Anne for having such a dedicated and hard working team of recruiters. I worked with two incredibly talented and wicked smart recruiters –Aisha and Shelby. It was such a pleasure working with them because they understood what I was looking for and wasted no time.
I initially contacted them when I saw a job posting on LinkedIn I have dreamed of! I met with Aisha and she instantly knew this job would be perfect for me. She worked with me every step of the way and I couldn’t be more thankful for landing my dream Job! All I have to say is… She loves what she does, she’s darn good at it, and she works really hard with her clients to make sure they are happy too! Thank you again for everything you have done for me to make this dream come true. I am forever grateful to you and the Truex Métier team for the help and coaching I’ve received along the way. It has been a true pleasure working with you.
I recommend all you job seekers to contact them. You WILL NOT BE DISAPPOINTED!

I applied on Craigslist and received an email from a «recruiter» to meet regarding my resume. To make a long story short. I didn’t have experience, therefore, nothing. I’m giving one star because I sent my resume and cover letter in advance. I would have saved time and the $ 16 dollars for parking if I had known these «barriers» in advance. Also, fellow job seekers, don’t depend on recruiters, you can definitely get a job on your own without the middle person. This place «looked» nice, but felt very superficial when I went in. Don’t waste your time.

Before graduating from college, my general knowledge concerning staffing agencies was not extensive at all. The only aspect I was really aware of was that 1) They can help you get jobs. The jobs are either Temp/​Contract-​based positions or permanent opportunities.
For a first experience with a staffing agency, I must say I was continually blown away by Truex Métier’s dedication to their mission and their candidates (individuals who they help find jobs for). This agency was recommended to me by a friend and honestly, I came here fresh out of college and wanted the experience in developing the skills I needed to really build a future for whatever career pathway I set out to pursue. I really conveyed this to the recruiter I was working with. She understood what I wanted and I really must stress that you shouldn’t be afraid to ask questions! Because honestly if you’re new to the job hunting scene like I was, no question is too small, too general and they definitely are not silly, trivial or stupid. The position you will end up with is for YOU after all. With time and patience, you’ll get a good job/​s to build up your resume and/​or start you on the pathway towards success in whatever career you strive to pursue. Just don’t expect it to happen automatically and right away, patience is a virtue and when it comes to where you’ll be spending a good chunk of your time — the job you end up with should be worth it! Right? :)
THE PROCESS:
1. Send them your resume!
2. Wait to be contacted & proceed to schedule an interview with your recruiter, which is where they’ll get to know you, your skill set, and what you’re really looking for in a job position
3. Go to the Interview with your recruiter. (Don’t forget your resume and dress to impress! Ladies — keep your hair pulled back or down :) and be professional
4. Await for them to inform you of positions that align with your skill-​set and goals, etc. etc. Remember, it’s important to note that you don’t have to say YES to have every opportunity. Though I must say, it doesn’t hurt to give some opportunities a chance but if you’re really not feeling it — don’t force it on yourself (I mean or do, I’m not here to control you nor do I know your situation haha) So after you let them know that you are available for an interview, & guess what? They help you feel even more prepared by sending you practice questions for the interview. The recruiters also help you role-​play the interviews as well, which I found to be incredibly helpful. They also really help you out with your resume! They give you suggestions so as to improve your resume so that’s it in tip-​top-​shape to be sent out! So honestly, — I’m not joking these recruiters DO CARE and that’s a definite plus. :)
5. The rest kind of just flows through depending on if you get the position, if you accept said position, etc. etc.
6. Don’t forget to email them weekly to keep them posted on your job hunting status (aka are you even still looking for a job?)
I also found the ambiance of their office to be really bright and welcoming. The couches were super comfy and even though I came super early to the interview, the receptionist was super accommodating and answered any questions I had & even offered me a cup of coffee! Super sweet. :)
Overall, if you’re a looking for a Staffing Agency and you’re in the Bay Area — Truex is a great choice because they truly care and will coach you and help you find that job (s) you desire. :)

Apparently I am on a roll with Review’s tonight, which is weird because I very rarely give out reviews because I never know really what to say. I just finished a review for the Palo Alto Truex Métier, but felt I should give another review for San Francisco for Shelby. I have worked with a couple of recruiters at Truex Métier and have always been happy, but Shelby and Aisha really take the cake.
I will not really speak about Aisha on this review since I already have one dedicated to her… but this one is for SHELBY :) I will try and keep this short and only on my experience on Shelby. I found myself not taking a job in Seattle and found myself jobless. I thought maybe I could find a job on my own, since I’ve been doing it that way for 15 years. After having a hard time finding quality jobs, and countless interview’s later, I contacted Aisha. Aisha did not have anything for me (she has a different district) but told me that Shelby might. I met with Shelby at the San Francisco office and after talking to her (she’s super sweet and laid back. LOVED her the first time we talked. definitely trusted her right away.) Shelby mentioned she had a job for me in South San Francisco. This job paid well but was entry level… I decided to go for it. After the interview, I was hired immediately. I won’t go into the position because it’s a fantastic company and the people there are amazing, but after some paperwork mishap on their end, and also feeling like this position would be better for someone who was trying to learn more skills sets, maybe someone just starting out in the corporate world, I decided to leave. I talked with Shelby and she was so understanding and helpful, that she really did make me feel confident in decisions I was making. I felt bad because Shelby was there for me, in the sense of preparing me for the job, and trying to make this happen sooner rather than later (since I had been unemployed for about 2 months at this point) and she really put in alot of work and effort. She really was trying to find me a match and not just place me somewhere, which I really appreciated, since I’m a bit older and tired of the job from job. After I left this job, she tried to help find me a job, but at this point, something came up on Aisha’s end, and well, needless to say, I now have my dream job and could not be happier. Truex Métier really does have quality people working for them, as well as great career opportunities, and I really appreciate that they want to find a match between employer and employee for long term, instead of just finding a placement and then moving on to the next job. I am extremely grateful for the hard work, and the effort that was put into me, and made me feel like I was important to them and not feel rushed at all. Shelby was ALWAYS on top of things (as well as Aisha) and always responded to my text or phone call. She checked in with me, even when I was at the job to make sure I was happy, and that this would work. I think the most I waited to hear back from Shelby was 24 hours and even that was rare.
I also have to say that Mary Ann is super fun and amazing as well. I can now see how she has a successful recruiting company, because she is definitely hiring quality people. I also have to say how much I loved Aisha when I met up with her, because she’s more on the serious side, but you can tell she gets sh*t done. I definitely felt like in good hands with Aisha, knowing I was going to get quality service. I am going to stop here, because I’m going to keep talking about how amazing Truex Métier is.

Very simple. Aisha and her team got me a job that pays almost twice what I was making before with far better benefits, vacation, etc. They got to know who I was and what I wanted. They presented me with multiple options, found something that was perfect for me and in just a few weeks I had the job. I literally love my job and my life is way better now. Way better. They have found awesome jobs for friends of mine as well. I have told all my good friends about this place and can not recommended them more highly. Have I dealt with other recruiters you ask? Yes and there is no comparison. If you wanted be treated right speak to Aisha and her people.

Truex Métier is a great place to go to find a great career. The overall process is very holistic and they all do a very good job getting to know their candidate and work hard to pair them with great opportunities! I had a great experience with Mary Ann and Aisha! They are a great team and it is clear that they care about what they do, and for both the candidates they place and the companies they work with. I definitely recommend helping yourself, in a career or for quality placement.

Valentina and Helen were awesome to work with, so caring and sweet.
I’ve seen quite a bit of comments about agism. Let’s face it. If you’re bothered by agism, don’t blame the temp agents. Blame the VC’s and Private Equity firms that tell these poor women that have to fill positions for extremely picky clients. EVERY temp agency in Northern California has to deal with the same thing. Agism is rampant in the industries they have to fill jobs for (which is why I am working for myself now, but if I had to go back these gals would be the first ones I’d call).
Helen and Valentina were faced with the task of placing me into a very rich (but extremely picky) VC that had gone through something like 70 interviews in order to place their last receptionist (who was pretty but was the biggest B I have ever worked with in my life). That firm had a few people in it that were just awful, and they were really looking for someone half my age (who was good at playing the corporate game… which I can do for a very limited amount of time before it becomes apparent I am just not meant to work in an office!) I’ll put on a smile and iron pretty dresses in order to get a decent paycheck, but inside my heart just feels a huge void, working for corporate America. I’d go home and want to throw my heels in the fireplace.
Anyway luckily while at that temp assignment I was offered a fantastic job with a different company doing something very different from the VC world. But I felt really bad for Valentina and Helen — they were so kind to me and I knew they felt bad and hoped it would work out with the other company. But let’s face it, those poor ladies have a bitch of a task at hand, trying to please über picky office managers who are looking for the crème de la crop. I personally think that’s a bunch of crème de la crap but that’s just how it is and it’s not the temp agent’s fault!
True, they probably do have a lot more of the high end VCs on their list… but I was aware of that. I’ve worked in my share of VCs and know how they operate, and know there’s only so much a temp agent can do. Don’t shoot the messenger. In my opinion, they’re just doing what the rest of us are doing too. Slapping on lipstick, putting on a brave face, trying to give these corporations what they want to see, trying to get paid, and trying not to grind their teeth too much in the process.

As others have mentioned, there are not enough nice things I can say about my Truex experience!
Allow me to lead with this: I got the career of my dreams because of working with these amazing ladies, Mary Ann Truex and Jessica Chandler. From first interview to official «welcome to our company» in less than 2 weeks. No I am not exaggerating in the least.
I have never worked with a recruiter before, so I wasn’t entirely sure what to anticipate. What I got was 2 incredible mentors that made themselves available to me at all times of the day/​night (Easter holiday included!), stuck their neck out for me repeatedly and coached me into becoming the best interviewer I could ever be. Most importantly they taught me about my strengths and how to gauge my experience in the most desirable way. The truth is, you can have the best work history on the planet and if you don’t know how to sell it, well then there may not be any buyers!
I feel like they brought out the best in me, no in fact, I know that they did. Above and beyond is an understatement. If you are looking for a team to train you, educate you about the interview process and prep you for pretty much any question imaginable, than look no further than Truex Métier!
If I could give them 10 stars I would.

Mary Ann, the CEO, is BY FAR the best recruiter I have ever worked with. I also really enjoyed working with her team and found them to be extremely professional and competent.
I left a horrible job in December 2014 where I was working as EA to CFO at a startup with a terrible work environment. In January 2015, I started working as a contractor through my own connections and worked at that role through March 2015. I found myself suddenly unemployed in March and was able to find a temp to perm EA role at a VC on Sand Hill Rd. through another firm, I worked there for a week and culturally it was not the right fit. Also, the drive from Oakland to Sand Hill Rd. was ridiculous!
My search for the «perfect» role continued. I was determined not to settle for anything less than a perfect fit and I really wanted to find a challenging role with long term growth opportunities. After quite a few interviews through Truex and direct applications, tempting for three weeks in my current role (and competing against people with 2x my years of work experience in interviews), I was able to land an amazing EA to CEO role in San Francisco. Temp to perm gave me the chance to walk the talk and prove my ability on the job regardless of age, etc. I love my boss, my commute, and my new role is challenging and exciting with my highest salary to date!
I have no doubt that my resume alone wouldn’t have gotten me in the door at this company without Mary Ann’s help. She really understands candidates and if she believes in you, she WILL help you get your foot in the door somewhere.
Thank you Mary Ann and Truex team!

I had a good experience with Truex Métier. But one word EVERYONE needs to understand is PATIENCE! It is a staffing agency. I’m sure they have thousands of resumes with your experience.
I first was contacted by Valentina in March 2014. She was flexible and met with me on a weekend day. She submit for a few positions but unfortunately that didn’t fall through. Later on in April of 2014 I was connected with Mary Ann. I told her just how much I wanted to be a recruiter. It was a passion of mine. She had me meet the whole team of hers and I got some amazing insight. It came down to not having enough experience and that’s okay!
May 2014 I landed a temporary assignment until July 2014 which I found on my own. But after July, I was jobless. I took about a month off to collect my thoughts and emotions as dealing what I was dealing with from April of 2014 was not pleasant.
In August I began my job search again. But I was very particular. I didn’t want to do the traditional admin jobs. I wanted to be in recruiting/​talent acquisition and really start my career. I applied to a few positions on Craigslist. Aisha called me up about one that I applied for and I went to Palo Alto to meet her. I also met with Mary Ann. The employer really wanted this person to have 3+ years of experience. And I later found out that another agency submitted me and was rejected. Mary Ann and Aisha at Truex fully believed in me and even though I may not have had the full amount of experience, I had drive and determination as this was my career focus. They sold me to this company over many other qualified candidates. I ended up getting that job in October 2014.
Here I am, 6 months later and the temporary assignment is over, however, this experience was truly amazing for me and has opened the door for me to join a huge company as a regular full time employee. I would not have had that without Aisha, Maryann, and Truex.
I highly recommend Truex Métier. But please, even though searching for a job can be discouraging… Work for it. YOU follow up as the candidate, YOU get your name in their ears ²⁴⁄₇. Don’t sit around and wait… Be proactive!
Thank you again, Truex!

The way Truex Métier handled my job search illustrated to me their commitment to positive psychology. I recommend job seekers to go to them for jobs and clients to go to them for candidates. Though there are many reasons to use them on both sides, the main reason is that they are committed to matching what their job seekers want to what companies are offering (and equally, if not more, what companies want to what their candidates have to offer).
I am a proactive person and my move to SF was very calculated. My last boss asked if I was willing to do a nine months transition period, and since I agreed, I had a lot of time to plan. A month prior to moving to SF, I posted my updated resume online to attract recruiters — along with directly emailing a handful of agencies. From my experience in LA about three years ago, I expected 1 – 2 recruiters out of 20 would connect with me (and I to them) and actually try to match me to jobs that I qualify for and would want long-​term. The other 18 I expected to play the numbers game and just throw my resume out into the employment sea along with a lot of their other candidates to see what catches.
IMHO, it’s important to fit job seekers and employers in other ways than skills, especially for employers who want long term commitment. The keyword is «fit.» Personally, I want long term and Truex Métier is working hard to match me to their clients who want long term employees and can offer growth over time.
I feel they are even more diligent with their clients. Mary Ann, who is a super busy President, took an hour one Friday to gauge my interest on one of her clients. She wanted to make sure I could see myself in the position for awhile. In addition, we also did some interview prepping.
Out of 33 recruiting calls from before I came to SF until the end of my 1^st week in SF, I only met with 10 recruiters. I tried to work with 8 by the end of my 1^st week and by the end of my 2^nd week, it was down to 2 with Truex Métier being one of them. From my 2^nd week to the end of my 3^rd week, I received another 8 calls, met with 1, and added no additional recruiters since I wanted time to do my own search. I will not pretend I am in some kind of position of power. As a job-​seeker, I am in a vulnerable position and I will admit that.
However, I was not looking to play the numbers game. With long term in mind since I am now in a city a truly love and want stability, it’s definitely quality over quantity — and PATIENCE. I never expect any recruiting firm to have patience with me but Truex Métier did. They’re an exception and that’s what makes them exceptional.
Mary Ann or her associates, after each interview, asks if I want the job I interviewed for on a scale of 1 to 10. What is rare is that they allow me the chance to think and say no. I’ll tell you, no recruiter has made me feel safe to say no — and that’s so important to insure a match between clients and candidates. As I mentioned, being a job-​seeker is a vulnerable position to be in and recruiters can definitely take advantage of that. With Truex Métier, I feel they have their clients in mind when they allow candidates to truly express their opinions and feelings post-​interview. They’re not looking for a quick match from either side settling. It’s because of this that I really enjoy working with them. I haven’t gone to see a lot of their clients (nor was it my goal); it was a handful and I can report, they all matched my desire if not more.
What I have said so far are my reasons for giving 5 stars. Below is why I would give them a 10…
Years ago, one generous recruiter in LA picked my resume to shreds and showed me the error of my ways. It actually wasn’t that bad, but when resumes get less than a minute of attention at first glance, it’s desirable to have it strong. The feedback changed how I did my resume and was a turning point.
Mary Ann did something similar to my interviewing style. Her feedback and guidance was so fantastic, constructive, and intelligent, I went right to work polishing up my interviewing techniques. It’s not new advice that one can’t find in a book. However, the way she showed me clicked something inside of me and I’m definitely interviewing more intelligently. Amazing? Not yet at all but definitely far superior than before. I honestly don’t even know how I got the jobs I got in the past with the way I had interviewed. This is an unexpected benefit and I’m forever grateful.
Before I end, I want to give general guidance to job-​seekers from my experience with working with recruiters. They are a resource but do not expect to place your responsibility of getting a job on others. In addition, you should know what you want and find the right recruiter for your needs — one that can match your level, industry, profession, and skills. Do not get discouraged if a recruiter doesn’t take you on. Easier said than done but stay confident to persevere. Best wishes.

My original review was removed because it supposedly violated Unilocal guidelines. Probably because I mentioned they are prejudiced towards older candidates?
A very demoralizing experience. A recruiter from TM had contacted me several times, but I was still at my former job and not looking, but we agreed to stay in touch and she would email me periodically to check in — a nice gesture. I finally did leave my job, and met with the recruiter in September when I was starting my search. We spent about 15 minutes together. I doubt that is much time to get to know a person. Her main comment was that I earned too much. Um, aren’t you the agency that constantly posts jobs on CL (probably fake) for super high end EA’s making $ 125K?
Note that I never met with the principals at the agency, just with this very young woman who has since joined another agency.
I continued to check in with her weekly, and she was generally good about returning my emails. Truex Métier posted jobs on CL several times each week with very overblown and florid job descriptions. Most of these jobs requested people with my background, qualifications and level of experience. Did I ever get a call or email? No, not once.
I strongly believe that I was not contacted after my initial experience because I was too old. I would suggest not wasting your time with them. Just read the other reviews.