Tour Corp

My family and friends signed up for the Tour Corp Holiday Lights Tour. We live in SF and thought this would be a good experience for our families and children. We bought our tickets a few days in advance and showed up 30 minutes early for our tour.
Unfortunately, when we showed up for our tour, we were told that our online ticket purchase would NOT be honored and we would NOT have tickets on the Holiday Lights tour that we had already purchased days earlier! Tour Corp had overbooked the tour (and the one after too!). Needless to say, that was a HUGE problem for our families and children.
We spent over 30 minutes trying to get Tour Corp to help rectify the situation and they were unable to help. We ended up waiting for over an hour with our kids trying to the situation solved.
The Tour Corp folks told us that the purchases done over the Internet were handled by another company and they could not guarantee us spots on their tour that we had already PAID for!
If you are thinking about going on a tour in SF — pick another company.

Tourcorp is actually a company that sells tickets to events like the one the previous reviewer spoke of, therefore has no control over the quality of the event. However, when issues arose with my reservation to precisely the event the prior review mentioned (I suppose luckily now that I read how the weather was that weekend!) I found Tourcorp extremely reasonable and helpful, though initially a bit slow to respond.
They functioned perfectly as a vendor of tickets (actually a bit cheaper than going to the source) and for this reason I recommend them.
On a side note, I’ve been sailing in the bay many times and while certainly days with bad weather can occur– I’ve also spent some of the loveliest days of my life out on the San Fran Bay. Everything’s a risk, right? :)

This past weekend some friends and I did a Sail Boat Cruise of the San Francisco Bay w/​complimentary drinks throught Tour Corp. This SOUNDS like a really cool adventure, but I would NOT recommend it.
Leaving from the dock, it was sunny and 85… and things looked smooth. We started off with our choice of beer/​wine and we were on our way. There was a total of about 15 people on the boat. We were warned that we should always have 1 hand hanging on and 1 hand with a drink or camera… boy were they not kidding.
Once we got out of the marina. all hell broke loose! The waters were rough, the wind was whipping us into a blustery confusion, we were freezing our asses off and basically hanging on for dear life. There was NO way to drink on this excursion… which was probably why it was complimentary drinks.lol. Those who sat on the front of the boat got soaked and there was absolutely no sightseeing. we were staring at the water the whole time wondering if someone was going in…
I was not expecting such a workout, OR unrelaxing event. I would opt for sailing in Sausalito Bay or watching from ashore.
Don’t waste your time/​money.