Extremely beautiful and classy place. I purchased a Gilt certificate and got a small discount. It was totally worth it and I love the amenities. I used the full gym located on the 3rd floor before my appointment. I went during the week and they weren’t busy at all. The staff is excellent, professional and friendly. The goodies served included dried apricots and almonds, two types of teas and cold ice water. At the end of the massage, they served a small pastry and a cup of green smoothie. My massage lasted 50 minutes by Carmen. She was fair, but I still think I can find someone who I feel will do the utmost exceptional job. The last person I felt that way about, was in Maui at Westin Spa Helani, and her name was Emily. What I didn’t like was that there was no sauna and steam room. They also put a short time limit on how long you could rest on the bed after massage was done. I think the 15 minutes could be extended to 30 considering the hefty price tags.
Emily F.
Classificação do local: 5 San Francisco, CA
Husband and I had a rough week so we stopped by for a couple’s massage. They have the best customer service and we received the most relaxing massages. Will definitely return.
Janet y.
Classificação do local: 5 Oakland, CA
My husband and I went for a couples massage and the service was top notch. Joy and Christina were accommodating and made our experience amazing. The private suites are luxurious, we will return.
Michael M.
Classificação do local: 4 San Francisco, CA
The good: Staff is all amazing. Really caring, kind and great service. The amazing: Graham was one of the best CMTs I have ever had. Amazing technique, very very relaxing, super nice guy and just knew what he was doing. Worth going back just for his service. The bad/odd: no wet area(steam, sauna, jacuzzi) There is no changing area so when I had checked out of my room and came to the spa, i had to change into slippers in the lobby area but will still in my street clothes. I also had to wait for my therapist before I could change into a robe. Just odd. Hard to be a 5 star spa when you don’t have these things.
Christine A.
Classificação do local: 5 San Francisco, CA
My 50-minute customized massage from Graham was amazing! Will be coming back. :)