The Make Up Institute

Wanted to thank the Makeup Institute so much for w wonderful week of learning!
It was a long decision trying to pick a place to begin my training. I feel the Makeup Institute was a good choice. I will be sure to let others know about MI for further learning & training.
Denise P /​Jump Start Week Class

If I can give this place a negative star I would. I booked a class through eventbrite, paid the course of $ 105 for the day and once I arrived there was no event! I showed the hotel and they had no idea! Other girls showed up and same thing. Common courtesy and good business informs you of a cancelled or changed event. We’re all going to call the BBB an report scams. Do NOT waste you’re money or time and this shitty and sheisty «business»!!!

About 10 years ago I took the week course in san diego paid my money and due to medical conditions was only able to take one day of the week courses. I spoke to michelle and she said that she wasnt going to give me a refund and the only choice i had was to take $ 800 worth of products from her store. It made no sense what the hell would i do with $ 800 worth of make-​up and artist tools. She up and disapeared after a week and a half I put in a claim with my bank didnt help, put a claim with the BBB and realized there was way more complaints than I could have imagined against her. I attempted to sue her for my money in small claims but she is very smart her permanent address is in florida so since she resides there I couldnt sue her here. I hired a private investigator to track her down that is how i found her in florida. I was given the run around and she kept all my money well the $ 800.00 remaining since I tool the one day course that money was deducted of course. The woman is a thief and there is no finding her or getting a hold of her. I thought after so many years she would be in jail and her «school» be shut down but i see its still standing and she is still stealing from people. There are many make-​up schools out there that are lagitimate. STUDENTS BEWARE THEY ARE AFTER YOUR MONEY NOT YOUR BUSINESS. DO NOT PAY A PENNY TO THIS SCAM ITS JUST A SCAM. RESEARCH OTHER SCHOOLS IN THE AREA YOU LIVE THERE ARE MANY GOOD SCHOOLS THAT ARENT SCAMS. THE MAKE-​UP INSTITUTE IS A SCAM NOT A SCHOOL!!!

I’ve made a complaint to Better Business Bureau and of course no REPLY from Michelle. One day it will catch up to her. I will post my complaint and hope everyone learns from this and not take any classes.
Complaint Details
The Makeup Institute
12 792 Valley View Street Suite 217
Garden Grove, CA 92 645
Contact:
Phone: (800) 566‑2538


In the absence of any response from the company this complaint despite our two requests to them, we are closing our file on this complaint.
This unanswered complaint will become part of the information we report to the public on this company for the next three years. Should any government agency request our files on this company, your complaint will also be included.
If you have settled this complaint directly with the company, would you please email us to let us know that, as well as any other comments you might have. Your help in doing this is important to ensure that our report to the public on this company is accurate.
Thank you for using the Better Business Bureau.
Complaint ID: 98 677 325
Complaint Classification:
Complaint Description — Posted 3÷13÷2012
Consumer states: She wanted to take make-​up classes. She contacted the company in June or July of 2011. The classes started in October, with a monthly payment plan. However, after taking the course, the consumer had not learned what she had expected. The company has been contacted regarding their records of payment. The company records state the consumer paid less than the actual payment amounts.
Complaint Summary
Consumer alleges company records of payment do not match. An overpayment of $ 114 was paid and the company refuses a refund.
Resolution Sought
Refund $ 114, which is the overpayment; issue a full refund of $ 988 for substandard lessons.
Additional Information
Date Problem First Occurred:
Product or Service: Make-​up Classes
Model Name or Number:
Date Purchased:
Order Number:
Amount In Dispute: $ 899.00

DON’T BE A FOOL! SAVE YOUR BUCKS! xxxx
I signed up an unlimited student. They are not organized, and play games with you once you paid the $$$. All they do is try to cheat you once you sign up for the class, and you also paid for an expensive kits and only learn the tricks that you already knew from high school. The instructors are terrible, especially owner Michelle who always talks nasty in class. Her daughter Angel is sneaky who plays games with you and tries to give you a hard time. Instructors? They won’t tell you who is the instructor in scheduled classes coz they don’t even know whom will be available.

Save your money… You’ll get better tips and direction from Youtube.
Seriously!