The Dental Office of Dr. Jeffrey A. Cox

Dr. Sibal is very kind, professional, and gentle. All of the staff are caring and patient in the best ways. I feel lucky to have found a dentist and assistants who ask what I want or need, and pay attention to me the whole time.

I’ve been coming to Dr. Cox’s office for about 10 years now, after he was recommended to me. My appointments have always gone smoothly. Highlights:
1) The front desk staff is friendly and professional
2) Christina the dental hygienist does a thorough job
3) Drs. Cox and Sibal are very professional and have never recommended unnecessary procedures to me
4) The one time I had a weekend emergency, Dr. Cox called me back right away and prescribed me the antibiotic I needed
The only challenge I’ve encountered is when I need to reschedule an appointment, it’s hard to get in, since the office is so busy.
Overall, I’ve had a very positive experience here over the years and recommend Dr. Cox’ office!

The lady at the counter was really rude. This place is next to my work so I thought of getting the root canal and crown done over here.
I went in again to talk about my insurance & left all my details but simply no response. I called in to check on the appointment but she spoke in a rude way again. I had to go to a different dental office and get the treatment done.

Dr. Cox is the best dentist ever. I recently had my teeth whitened and OMG what an amazing transformation in just one day! No more coffee stained teeth! I feel like I’ve been re-​born. Dr. Cox is the only dentist I would trust my mouth to. He has an amazing staff and I always feel well taken care of.

Simply the best… Dr. Cox will only do what’s necessary, and he will only do it to exacting standards.

Dr Sibal and Christina the lead hygenist are excellent and always take great care of me. Their advice and counsel is helpful and not overbearing like other dentists. I would reccomend this office to anyone who works downtown and is in need of an experienced staff who will take extra steps to take care of you. Kelly and the front office staff are also excellent and always follow up when appointment times open up or if issues come up with insurance coverage.

Yes people, Five Stars!
Here’s why: One simply has to have a healthy mouth. And pretty teeth are sexy… even on a bridge troll like me.
Dr Cox and his team will help you get to a healthy mouth and a few steps closer to sexy. The atmosphere is chill, the staff is professional and efficient. They provide a wide range of options to whiten and repair. When referrals are in order, they have a great rapport with local oral surgeons, when the repairs get a little dicey to handle in the Pine St office. I work in the Financial District so cleaning time is a quick walk from the office. When I had to get a crown, I was able to BART it in and out of the city before the numbness wore off! The location is great, the music piping into the office is always a treat and the insurance process painless. You pay health insurance, go get healthy by starting with your smile!

I was recommended to see Dr. Cox in the Financial District from number of friends. For the past 7 years, I’ve never had an issue with the Dr. Cox and his staff. He is patience, explains and is very detailed. He takes the time out and sits with you, shows you the X-​rays, points out the issue and walks you through the procedure. The experience has always been great.

Had a partial root canal today. Dr. Cox was extremely thorough, professional and sensitive to the fact that I am horrified by dentists. Everyone in his office was also very professional, but very warm. He has great tunes playing and some cool nature films playing in front of your chair on a flat screen tv. He also talks quite a bit about random things during the procedure to distract you, yet tells you what he is doing the entire time. I can’t feel the left side of my face, but if I don’t report back it is because everything went very smoothly.

Dr. Cox is a rock star. Besides the fact he is a super cool guy who regularly has an awesome play list bumping in the office (Hendrix, Tupac, etc) he is also VERY helpful and understanding. I HATE going to the dentist as I have extremely sensitive teeth, but he made me feel comfortable and continued to check with me during my exam to make sure I wasn’t feeling any pain. And when I had to get a night guard, he and his staff were very upfront about the costs I would have to pay out of pocket instead of hitting me with a huge bill after the fact — love it! An honest dentist in the city!

I have gone to Dr. Cox a few times. His staff is lovely and kind. Most dentists put me a bit off-​ease yet Dr. Cox explained everything that was happening and everything he was concerned about, not only in lay-​terms but also in a relaxed and personable matter that made the process of having whirring metal being placed by already sensitive teeth much less godaweful. I was convinced that a tooth needed a cavity filled and had seen other dentists for my pain and sensitivity who had recommended cementing the tooth to cover some sort of microscopic fissures that were seen on my tooth. Dr. Cox, in a manner of minutes, deduced that I clench and grind my teeth nervously (previously unrecognized), explained the problem to me, fixed the issue and helped me correct the behavior.
Haven’t had a shoot of pain in that tooth (save one or two times I accidentally returned to said behavior in times of great peril) since. Would highly recommend this practice.

I have decided to move on from this place. Dr Cox said I needed 3 fillings and on getting a second opinion I did not. Luckily he only put one filling in (which was very sensitive for 4 weeks).

–I have only had positive experiences at this dental office during my 11 years as Dr. Cox’s patient.
–Dr. Cox is currently listed as a 3 star dentist. I read every single review and will continue to read reviews. Surely, it is important to know what people are saying about your doctors.
–Still, I have to take it all with a grain of salt, as I still feel traumatized by the experience I had with a different dentist who is listed as a solid 5 star dentist with not one bad review. (It seems wrong somehow for me to add a review of my experience from 12 years back to that dentist’s now perfect record.)
–My teeth are not the strongest, since childhood I’ve had many fillings and several baby teeth that remain in my adult mouth. I am a huge fan of focusing on preventative care, and hanging on to my original teeth for as long as possible. In that spirit I take care of my health and proactively schedule (3) cleanings/​year.
–Dr. Cox always takes time to explain my options for each scenario, the anatomy, and advanced preventative care. Dr. Cox has personally taken much time to take care of my fillings, and one implant preparation. Dr. Cox takes the time to patiently address my concerns and questions.
–When I started going to Dr. Cox, I was still paranoid from the previous dentist’s work, so I had my uncle (who has a practice in Wisconsin) take a look at Dr. Cox’s work. To this day I double check with my uncle about all major oral health decisions. With all of Dr. Cox’s office’s work on me, there have been no problems.
–The staff: Friendly, professional, teeth cleanings pain-​free.
– The billing I’ve had no problems with and absolutely no surprises. I always ask questions up front.
–Dr Cox is a personality, I can imagine some may not like it, but I am put more at ease to be treated by this intelligent guy with honest opinions, then by someone who would treat me in a guarded way with stiff pleasantries. Dr. Cox has been doing this for a long time and knows his stuff, I have a lot of respect for him and his team.

ZERO STARS!!! THIS «DENTIST» WILL TELL YOU THAT YOU HAVE CAVITIES WHEN YOU DON’T … JUST SO HE CAN MAKE MONEY.
After my horrible experience at this office I thankfully found another great dentist who wondered why I ever had the filling put in in the first place… he said my teeth were perfectly healthy! Dr. Cox said I had three to get filled. The one tooth Dr. Cox was able to get his hands on was ruined.
Long story longer… I just had to go get an emergency ROOT CANAL to fix the tooth that Dr. Cox ruined (remember, the tooth was perfectly health before Dr. Cox lied and said I needed work done). I have lost so much money, been in pain and lost work time for nothing. DO NOT SEE THIS MAN… HE AND HIS STAFF ARE THEIVES!!!

I stopped going to Dr. Cox after three visits.
First visit = no complaint
Second visit = had a crack in an old crown and had to be re-​crown.
Third visit = Had the new crown put on, but then ten minutes later it came off in my mouth and I had to return to get it put back on again. And after that, my tooth was never the same. To this day I still have slight aches from the tooth that was never there before. And the thing that annoyed me while getting my crown done, Dr. Cox and his assistant were constantly yacking it up about their personal life. I didn’t need to listen to their trivial business, and I felt they weren’t really paying attention to what they were doing to my tooth.
As many people have mentioned here, billing issue was a pain to deal with. Changed dentist and very happy now.

I’ve been going to Dr. Cox for almost 10 years since I moved to SF area. Dr. Cox came highly recommended by my previous dentist. Dr. Cox and his staff provide excellent care, use the latest techniques and work within my budget. As a small business owner, I do not have dental insurance, but Dr. Cox has always been very fair in what he charges and flexible in his payment arrangements.
Last year I had some cosmetic dentistry done and I now hear many compliments by friends and clients on how nice of a smile I have :-)
I highly recommend Dr. Cox for routine maintenance of teeth and cosmetic dentistry.

In 2005 Dr Cox referred me to a root canal specialist, Dr Bronson in SF, to evaluate a deep cavity I had in tooth #19. Dr Bronson said the tooth needed a root canal and he did it on the spot. My mistake and Dr Cox’s mistake was not getting another opinion prior to doing the procedure. As a result, it is likely that this root canal (and the two others it took to get it right) contributed to the distal (rear) root of the tooth to crack and allow bacteria to reach the bone and cause bone loss. Now, I am faced with an tooth extraction, post implant, and crown work totaling $ 6700, lots of in the dental chair time, and related good times. And it’s all because I rushed into what, according to two other dentists could haven been treated instead by doing nothing or simply putting a crown on top of the tooth, was an unnecessary procedure.
My advice: make sure your dentist does whatever he can to preserve a tooth, and get a root canal only as a last resort and get a second opinion.
ALSO, (I have since learned) have the tooth examined with a microscope and have a pulp test done on it before doing a root canal

I am beyond frustrated with this place. They do not understand nor are able to articulate their billing process. They consistently file duplicate claims with my insurance company, and I seriously receive bills in the mail without any explanation as to what the listed charges are for.
As most dentists would know, most insurance companies don’t cover composite fillings to their full amounts. Isn’t it the dentists’ job to disclose this information before performing services on their clients? Isn’t it also the dentist’s job to be sure that their client is completely numb before drilling into cold hard bone? Evidently not at this place.

I’ve been to Dr. Cox’s office twice now and both times the staff has been friendly and helpful in getting me back into the swing of taking care of my teeth. It’s very unfortunate that I do not work in the city anymore so going to his office is now kind of pointless as far as the location goes.
I’ve never been seen by Dr. Cox personally, but whenever I do see him he is always very nice and easy to talk to. I was always seen by his associate who was also very informative and helped getting 2 new crowns within the same month seem like simple easy painless work. She and her assistant were always thorough and easy to talk to as well.
Now, about the music… ALWAYS great and ALWAYS fun to listen too.

Dr. Cox, I wish I could give you more stars, but alas, my conscience can’t allow it.
I’ve been going to this office for around 20 years. Up until 3 or 4 years ago, I would see Dr Cox. He did a thorough exam and when I needed fillings, or occasionally crowns, he did a great job. One year I needed a difficult root canal on a back molar (yes, ouch!!!) but he gave me the right pain medication and scooted me off to an endodontist. The endodontist took one look and said, you have a good dentist. He knows when to stop and refer to a specialist.
Anyway, starting around 3 or 4 years ago, I really can’t comment on Dr. Cox, because without saying anything to me I was switched to a different dentist in the office. She’s ok, but after being a long-​term patient, I thought I deserved the courtesy of an explanation which I’ve never gotten, just a vague comment about how he’s not available and she is. And as others have commented, the front office isn’t particularly organized. I’ve had several appointments canceled or postponed (by the doctor’s office, not me) and a couple of billing problems that took more time to resolve than I think I should have to spend.
This office is very close to work, takes my insurance, and since I haven’t had a terrible problem, I’ve stuck with them, but the magic is gone.
The music? He’s still got that covered. Always good tunes playing and it helps take your mind off the sound of drilling.