The Body Shop

If I can give this store a 0 star I would. Bad customer service. No one helped me when I was in there for close to 10 mins. All they care is to talk to other customers that are buying lots of stuff. Both of them. If you want to be ignore yes go to this store. They are rude and when I finally can’t stand the long wait I just told them apparently no one is gonna serve me and I left. They didn’t even apologize. Great !

Bring your own shopping bag. This Body Shop
Location charges $ 0.25 for a bag to carry out your purchased products. While the state does mandate a bag charge — the business gets to KEEP the fees, they don’t pay them to the state of CA. Walgreens only charges $ 0.10 per bag. Most other stores only charge $ 0.10 per bag — don’t pay 0.25 at The Body Shop, especially when they set the price and keep the profits !!!

This Body Shop carries a bunch of great natural products for a pretty reasonable price. AND this company was amongst the first retail brands to popularize natural products in the 90s as well as take an active role in social activism and saving the environment. so I feel as good buying from them as I do that third pair of Toms I probably didn’t need.
The shea butter and cocoa butter bath & body care lines are DIVINE.
Benefits of «Love Your Body» membership:
* 10% off in-​store and online purchases for 1 year
* A $ 10 reward in your birthday month
* Invitations to member only events
* Exclusive offers and extra discounts
* Sneak previews of new products
* Earn points that can be redeemed towards credit in-​store

Powell/​Union Square Body Shop: I really wanted to put The Body Shop against Bath & Body Works & slag it off but they’ve got some interesting products in their own right that set them apart & allow them to stand on their own in their own way, Even with incredibly strong competition with the likes of B&BW, Sephora, etc…
I really like 2 of their fragrances: Water Lotus & Indian Night Jasmin. I prefer the body spray/​mist to the Perfume. They are Very Spring & have more of a year round Appeal, & less of a Seasonal Feel, if that makes sense…
I came in specifically looking for a Pore Minimizer & tried some kind of Tea Tree Pore Serum which was nice…
I’ll possibly be back in for the Buy 3 get 3 Promo, maybe, but I think I’d rather spend my money at Sephora & B&BW. Customer Service here was superior, though. :)

This Body Shop location has a decent selection of products, BUT I wasn’t too fond with how persistent the staff members are here. They are trained well to stay determined to make a sale and try to get you to buy things that you don’t need/​want. That honestly took away from the shopping experience for me, since I like to browse and ask questions if I need to. However, this was the only Body Shop store that had a moisturizer that I’ve been wanting and looking for for over a month. For that reason alone, I changed my rating from 2 out of 5 stars to 3 out of 5 stars.

I am in love with almost all the body butters by The Body Shop. However, I am definitely not in love with is steep price tag! Therefore, I usually stock up about 2x a year when they’re running great promos (i.e. 40−50% off everything, B1G1 deals). If a full-​size body butter comes out to be less than $ 10, it’s a steal!
What I love about this location — it’s centrally situated in downtown and they have a bigger variety of goods compared to the tiny Westfield store. Even of it’s crowded with tourists, they usually have at least 3 ppl manning the registers (efficient during holiday rushes!). The staff seems more friendly compared to Westfield and they are happy to recommend products and explain how you can get the best deals with a coupon/​discount in conjunction with current store sales.
My favorite products:
+ Body butters: Cocoa and Shea butters for winter (very rich, creamy, and extremely moisturizing), Mango and Satsuma butters for spring/​summer (light, fruity, moisturizing)
+ Body scrubs: use it in the shower before shaving legs to keep skin soft and supple afterward
Things to note:
— If you’re a student, you can get a 10% off loyalty card
— Sign up for their online newsletters for updates about sales and coupons/​discount codes

My friend shops here so we decided to go in when we saw it was 40% off. When my friend was at the cash wrap, the asian girl with short hair was very rude. first thing she said was «Oh this is all for you? You know everything is on sale for 40% off» UH what kind of upselling is that? Won’t come back to this location.

Passed by The Body Shop. It was nice. The security guard was nice, the new sales person was nice, and the cashier was nice. Initially I just wanted a bath gift set for Kris Kringle, also ended up getting the last Body Shop Tote bag valued at $ 108 for $ 25… at 9:51PM. Not a bad way to end Black Friday shopping.

Had a good experience here — it’s actually the only shop that I went into for Black Friday shopping. I mean $ 10 everything — that’s just insane. Their pink Vitamin E moisturizing collection is the only thing that works with my dry skin, so I stocked up, plus added a couple of items from their pomegranate line of serums and creams.
Kudos to the friendly staff who handled the crowds pretty well on such a crazy day. I went back again at night and they still had smiles on their faces!

I’m torn.
The store is in a great location and clean. Products seem great.
The good: Awesome sales associate (Asian, sweet, knowledgeable!) Helpful in terms of knowing the products, etc! She was awesome.
THe bad: A little off putting to have a security guard there. But I get why. However… when you’re trying to look at eye shadows and he’s cleaning his nose with a q-​tip right next to you (True story– this really happened… today). I had to leave… despite wanting to keep shopping around. I just had… to… leave!
:0/​

Nice sales and good service, clean shop. The Love Your Body card is worth buying yearly.
I love the cosmetics and bath and body. Not the skin care however. Too perfumey and nothing really is good for dry skin.

I feel the need to give this review after many attempts to try to like this store. EVERY time i’m in there I’m so bombarded with ridiculous sales people and hounded. I’m so glad I’m not alone. Read the reviews. In addition, they are so shady and pushy about making a sale… I never leave without buying way to much that I’m pressured into from that stupid Love your body card. It really pisses me off. Do not go to this location. There are so many better locations without sales people literally up your ass. My fave is the Castro location. REally nice people and no pushy sales people. Please Body Shop READ THE REVIEWS AND LISTEN to US! We don’t need you up our ass to buy something in your store so stop! It’s driving us away!

The customer service at this location is really overbearing. And that’s a gross understatement.
I came here this past weekend during their «Buy 3 Get 3 Free or Buy 2 Get 2 Free» sale AND with a Groupon, so I was already set on making a purchase. Even so, I felt tempted to leave because I couldn’t handle the constant pressure from the sales reps here. As soon as I stepped inside of the store, the vultures descended on me with a persistent peppering of «Do you know about our ‘Buy 3 Get 3 Free or Buy 2 Get 2 Free’ promotion? It’s the last day today!» Yes, I know, that’s why I’m here. Yes, I read the huge sign in the front. Yes, the last six sales reps already told me about it. Yes, please go away.
After ALL the reps informed me of this awesome «Buy 3 Get 3 Free or Buy 2 Get 2 Free» sale (the last day omgz!), they proceeded to follow me around and repeatedly REMIND me of it. They would literally walk over, look in my shopping basket, and say something like, «You still need two more items!» Yes, I know, I can count, too!
Their zealous attentiveness may have been appreciated if they were actually helpful, but unfortunately, they weren’t. Rather, they were overly concerned with selling products and didn’t bother to listen. When I was browsing the shower gels, one girl approached me and asked if I needed help.
ME: No thanks, I’m just trying to decide on which shower gel to get.
REP: Have you smelled them yet?
ME: Yes, I did. I’m just deciding.
REP: Do you like fruity scents?
ME: Um, no, I don’t. I’m deciding between olive and moringa.
REP: Did you smell the strawberry?
ME: I said I don’t like fruity scents.
REP: Here, smell the strawberry.
ME: Uh. Okay. Yea, I don’t like it. It’s too fruity for me.
REP: How about the lemon? Did you smell that one?
What the heck?
When I walked over to the hair products, one of the reps stepped in my way in front of the shelves and asked what kind of shampoo I was looking for.
ME: Um, I just want to take a look myself.
REP: What’s your hair type?
ME: Uh, well, I get oily at the roots but frizzy at the ends.
REP: Well, this shampoo is great for dry scalp and dandruff.
ME: I don’t have a dry scalp. I said I get oily there.
REP: Oh, well, this shampoo is for volume if you want volume.
ME: Thanks, but I don’t need volume.
TL;DR — Come here only if (1) you know ahead of time exactly what you want so that you can grab your items and go, (2) you’re really forgetful and need to be reminded of the sale going on twenty-​eight times in thirty minutes, or (3) you enjoy being treated like someone with Down Syndrome. Otherwise, just go to the Westfield Mall location across the street to avoid the annoying, pushy reps and save your sanity.
Two stars because this location seems well stocked and because the olive shower gel smells really good.

Great selection & service.

I wanted to get something to prevent mosquito bites. I though maybe Lavender lotion, but the lady said Tea Tree Oil. Tiny 10ml bottle for $ 9. Ok, I tried it didn’t get a rash, hope it really works out in the wilderness — will try it out for my next hiking/​camping trip.
They have a sale buy 1 get 10% off; 2 get 20% off; 3 get 30% off; 4 get 40% off; 5 get 50% off. No, I don’t want to buy more!
Strawberry lotion is my favorite but $ 12 a bottle is NOT Cheap! Make it $ 1 – 5 & maybe I’ll consider it.
Charged it.

Great products as usual. Feel a little «rushed» at the door, because if I do have a question I will ask, but I realize it’s probably company policy to acknowledge customers. However, I was asked if I wanted to «join» the club/​get a card, etc. I already had one from years ago but I figured I would get an updated one. AT NO TIME did the associate tell me that it would cost $ 10. I didn’t check my receipt until I got home (my fault) and when I called I was told that the associate was new. Fair enough, but I just want to tell people that IT COSTS $ 10, UNLIKE ANY OTHER STORE THAT OFFERS DISCOUNT CARDS!!!

If you live in San Francisco you know that the invisible bubble people had been talking about growing up is true! Especially when your out shopping, this place does an amazing job in keeping their customers informed with specials and discounts without hovering.
I appreciate it when they give their customers breathing room, sure getting people to spend some green in the store is the objective but these guys make it look like it comes second. They give you room, but stay close enough to answer the confused look on your face, they treat you like an o’l pal they haven’t seen in a while, the end result is you walk away with stuff that’s great for your skin, and amazing deals.
I give these guys 2 thumbs up on customer service! Great energy, friendly and helpful. 5 stars without a doubt.

They hath earned 3 more stars! What? Yes. well I guess maybe after the bad Unilocal reviews from people maybe management took note? So I go in on Black Friday and discover this super sale and the sales people are VERY helpful this time around! Yay! I was super pleased with this shopping experience, and had a great chat with the manager! So I will start frequenting this location more often. They have saved my beliefs in Body Shop Powell!

Smelling good for some reason is extremely important to me, more so than having impeccable make-​up, or getting my nails did. I don’t know why. That’s just how I roll. When I need to re-​up on my good-​smelling products, this is where I go. In general, I love the Body Shop because they use fair-​trade products with as many all-​natural or organic ingredients as possible, they don’t test on animals, their prices are right, they support many international charities, and many of their products are made from recycled plastic, like the loofahs I love. The founder, Anita Roddick, social activist and entrepreneur with a conscience, came to the WTO protests in Seattle to show her support and spoke up against the WTO in front of thousands of people along with the likes of Jello Biafra and Michael Franti.
Here are a list of my must-​haves from The Body Shop:
1. Coconut Body Butter — Gives your skin a smooth, tropical sheen and leaves you smelling like a beach somewhere in the South Pacific.
2. Jasmine Body Spray — The name says it all.
3. Round Body Sponge — This sponge means business and takes exfoliation to a whole new level. Is made from recycled plastic.
4. Foot Scrubber — The oddly shaped little blue wedge of recycled plastic is the ONLY thing I’ve found that keeps my heels baby-​smooth. This thing has saved me many dollars in pedicures. Also is made from recycled plastic.
5. Tea Tree Blackhead Exfoliating Wash– Keeps my face free from blemishes.
6. Hemp Hand Protector — Smells great and makes your hands feel like they just got paid.
I could write pages more of products that I love from The Body Shop but I don’t want to bore anyone with the details. Also, if you get a membership card from The Body Shop, you’ll be eligible for discounts, promotions, and free gifts. For anyone who loves to smell good and pamper themselves, The Body Shop is the perfect place.

so as I walked by I always get this feeling that a I am thirsty because the smell coming out of this store makes me salivate… seriously…It smells so good and I love fruits!!!
so I went in and they had the little red bag special where whatever you put in the red bad is 50% off. Pretty good deal even with the bag being 5 $ and it was towards a cause. I absolutely love the burning oils here! 3 or 4 drops in an oil burner and the room is soooooooo inviting you to come and chill in it’s scents. Oils are usually 7.50 each. so getting them half off I kinda stocked up and bought about 6. It was a good shopping day. Salesgirl was really helpful cant remember name though.