Taz Auto Detailing

I wish there was a way to give 0 stars!!! Fraud and the worst possible customer service. Look carefully at the folks who used a Groupon or Amazon coupon… those are real reviews… the others… probably not. I tried for many days to get them on the telephone, but no one answers and the voicemail is full (VERY bad sign). they are located in a garage a frequent and i looked for them as well… NEVER there. The sign says open from 7am to 6pm… HA HA HA… NEVER there. Soooooo finally i get an answer on the phone number and the guy sounds and acts like i just got him out of bed (its 1pm). He says bring in the car at 11am the next day (today) …SOOOO…I make a trip down there at 11am today and guess what surprise! Nobody home AGAIN. So, i call the guy and he says…“Let me call one of my guys”…i say ok thinking «his guy» may be nearby and he promises to call me back… NOT. I wait 20 min and i call him AGAIN and he cops a super attitude wiht me and says the guy will be there at 1pm… i say No thank you and get a complete refund from Amazon local… THANK GOODNESS. STAY AWAY. LAZY, WEIRD, FRAUD.

I came here for a detailing a while back. I had a groupon deal for a comprehensive detail. Dropped my car off early in the morning and was told to pick it up at the end of day.
When I arrived the same guy I dropped my car off with was talking on the phone with one hand and wiping my car down with the other. No big deal I thought. I waited another 15 minutes for him to finish, he was on the phone the whole time.
I walked around the car to inspect the job he had done. The windows were spotty, there were some dirty spots left around the car, he didn’t bother to clean the wheel wells like promised, and he didn’t do the engine wash as promised.
On the inside it looked exactly the same as before but with a light vacuuming job. I asked if the seat leather had been conditioned and he said no. That’s another promise that was not upheld, and it happened to be the primary reason I wanted to get my car detailed.
When I had arrived in the morning I asked about parking and was told he could do half off for me. I was alright with that. When I got back he told me there was nothing he could do since the garage was not owned by him. I reminded him about his promise in the morning so he went to the attendant and paid half the price. For that I gave an extra star.
In the end I had to rewash all the windows, vaccum inside, and clean/​condition the leather seats myself. What the hell did I even pay for?

I had a great experience at Taz Auto detailing today. I brought in my friends Jeep Cherokee SRT to get detailed after taking it to Burning Man. The dust from the desert gets EVERYWHERE and since my friends car is a high end car with a powerful engine I wanted to make sure I got the best service possible to do the job. And I feel like that’s what Lamont did. He was very professional, took really good care of the car and went beyond my expectations with his service without asking me to pay more. I will definitely recommend Lamont to any one who asks where to get their car detailed and will take my own car there when needed as well! If you are a burner and ant top notch service for you vehicle after the desert, go see Lamont!

I dropped my car off while I ran to the treasurer’s office to get to San Francisco resident golf card. When I got back about 45 minutes later my car looked immaculate! I highly recommend this place for all your car detail and cleaning needs. Easily 5 stars.

Excellent work, friendly service, extremely convenient. I got the express detail ($ 90) — it was done and ready in 2 hours. (It may have been ready sooner — my appointment took 2 hours and it was ready when I got there.). Car looked amazing. And on top of it all, it’s like having valet parking at the Civic Center. It was worth every penny and a tip

Very thorough. Attentive. No machine blasting of delicate paint, just lots of elbow grease and skill.

Professional and friendly. I scheduled my car wash over the phone. Lemont arrived on time. My car was ready when promised. He did a great job. I will use this service again.

Lamonte always gets my car super clean overtime for a good price and they are really quick about it. They make sure every part of the car is clean. I try to come to Lamonte every few weeks to get the basic $ 30 car wash.

When I brought my car in today it was filthy, dirty, bugs, bird stuff, asphalt gook, etc. Taz Auto Detail brought my car back looking brand new inside and out. Job was done within 1 hour. Thank you again and I will be back to get my leather seats treated. Until then…

If I could give Taz negative stars, I would. I originally opened this account to write a review for another business. Didn’t have any intention of writing another review on Unilocal,but my experience with Taz was so ridiculously bad, I just had to write this review.
Found out about Taz through Groupon. The deal they were offering was $ 185 for the Ultimate Super Detail. I went to Unilocal and read up on their reviews. Most were glowing, and the ones that weren’t, the gripes didn’t seem so bad. So I purchased the Groupon. The Groupon said to email or call to make an appointment. So I emailed Taz to make an appointment. No response. I emailed again. No response. I called and left a message. No response. I told Groupon that Taz was not responding, and they contacted Taz. Groupon told me that Taz would respond in 3 business days. Still, no response.
You can go to their website and book an appointment. The only problem is, they ask for your credit card information. When you have a Groupon, it’s clear that the only way you can make an appointment and not get charged is to call or email and actually speak with someone.
Fortunately, it wasn’t a total loss. Groupon gave me a credit of $ 185. But for reasons that are better left unexplained, the idiot in me made an online appointment with Taz anyway and paid $ 250 for the Ultimate Super Detail. Yeah, I know. .. But there’s no way I could have known what would happen next.
When I got to the garage at my scheduled date and time, Taz was closed. There was nobody there. A parking attendant came by and asked me if I was looking for the owner. I said yes, and he said that he hadn’t seen him. Then he advised me to call the number on the wall. So I did, and surprisingly, someone answered. I assume it was the owner, who incidentally, was completely oblivious to the fact that I had an appointment. He asked me whom I spoke with. I told him that I made the appointment online and that I received an email reminder the day before the appointment. He said he would have to check his calendar and that we would have to reschedule. Not once did he apologize for not being there and for wasting my time and money (garage fee). All he said was, «We’ll take care of you.» Then he told me to text him my number and said he would reply in an hour. As instructed, I texted him immediately. I never heard from him again.
The only reason why I’m not going to the Better Business Bureau with a complaint is because I called my bank and got the charged reversed. If Groupon didn’t give me a credit and if my bank didn’t reverse the charge, you can be sure that I would be even more pissed than I am now. And if the owner dares to refute anything I’ve written, not only is he a cheat, that would also make him a liar.

There were a few glitches in my experience, but Lamonte was very caring and more than made up for it. I had booked an 8 am appointment online, but the business actually doesn’t open until 8:30. Just something to be aware of. My appointment was for a steam engine cleaning; Lamonte did not only that but then did a detail wash of the exterior and interior of my car at no extra cost on top of that — just because I had waited for 15 minutes.
DO be aware that you’ll be asked to pay the garage parking fee on your way out (the city owns the garage). You should negotiate this in advance with Lamonte so you don’t end up surprised by your parking garage extra fee.

Terrific work. Close attention to detail and friendly people. Definitely frequenting this great service.

Lamonte and his team did a great job on my car. I wanted the interior of my car thoroughly cleaned but didn’t need the full interior detail. He was happy to take a look at the car and give me an estimate that turned out to be significantly lower than other places in the area.
I mentioned that I was going to be selling the car and he immediately offered to clean up the engine as well to make the car more appealing to buyers for no extra charge.
The job was done quickly and I couldn’t be more pleased with the results. I highly recommend Taz Auto Detailing.

Beware, I just got ripped off. After having my car detailed at TAZ all afternoon and being assured that my parking fee in the garage would be «taken care of» twice, and being charged $ 5 by TAZ for «validating» my parking (and I gave him a tip on top of it), I was told by the parking attendant upon exiting that I had to pay in full for parking. I argued that TAZ, who he had JUST spoken to, said he took care of it, and the attendant told me that I got burned and they made no such arrangement. So basically I just paid an extra $ 35 for this bullsh*t. I would have been happy to pay for parking if he would have just been honest rather than tarnishing his business’ name over $ 5. What a joke. Avoid this place at all costs. I don’t care how clean my car is, why the hell would anyone do such a thing?

Where do I start?! Happy! Satisfied! All of the above! Will come again! Lamont and his staff got the job done. Had the ultimate detail including the engine steam wash. Looks brand new inside and out! Great price too! Told him what I needed and it was done. Will be bringing my other car too! I drive from Hayward just to get done. Well worth the trip! Thank you Lamont.

Excellent job everytime. I take my corvette c7 and my Honda here all the time. Right across from city hall so you can walk around while you’re waiting for your car to be finished.

Taz did a great job on my Volvo XC90 which needed a detailing after 9 months in the mountains and in the fog of the Sunset. He is super friendly and wants to do a great job for you.
Excellent service.

This hole in the wall, was kind of hard to find, it’s underground in the parking garage. Let me tell you, my car has never looked this good, except when I first bought it! Amazing job they are right down the street from my house, needless to say I will defiantly be coming here again and again and again! They were very reasonable with the price and very friendly. Great job you guys are awesome thank you so much for the amazing wash!

Taz Auto Detailing is the best hidden treasure. If you have to be in the civic center 45min he can work his magic. I had some surface scratches that he removed perfectly and my car looked amazing.
I have zero patience for waiting at the car wash and Taz Auto was perfect. I went and haggled with City Hall for an hour and he had everything ready to go in the parking structure. If you have jury duty, definitely drop your car off for a detailing and wax.

I found Taz Auto Detailing on Unilocal,and although there was only one review, it was compelling enough for me to give them a shot. I have a 2008 Lexus Rx400h and I have never gotten it detailed. I don’t even like waiting for my car to get an oil change, let alone the time it takes to properly get your car detailed. I wear a lot of dark denim, so my tab leather interior was turning blue. They did such an amazing job — the seats look brand new! All the swirl marks in the paint are gone.
The cost to get the works was $ 275 — which is only $ 25 more than I’ve seen from other places that don’t have the added service of coming to you so you don’t have to wait or get a rental car. The only weird thing is that after the detailing was done, that’s when I was told their credit card machine was broken and they could only take cash. Luckily I had a bunch of cash with me from not buying anything at the flea market, but normally this would have been a deal breaker. So be sure to ask upfront so there are no surprises.