Swiss Jewelers

I used to trust this business for jewelry repair changing batteries etc. Friendly and helpful. However on 3÷15÷2015 brought my Seiko watch for repair, couple of weeks went by called and was instructed that parts were ordered and it would take a bit longer. A week later called and watch not ready yet. Till finally yesterday 4÷14÷15 got a call from Sophia to advise me to call John directly, the watch could not be repaired and furthermore I would still owe something. To make a long story short John said if I agreed for them to keep the watch I would not owe anything. I agreed for him to keep the watch however I feel they should have told me from the start, they would not be able to repair it that I should sent it to the Seiko factory. Plus them wanting to keep the watch??? I would advise anyone to stay away from this place.

This is a neighborhood place that deserves a lot of love. Not to be missed or overlooked, Swiss Jewelers is a special find.
It’s not fancy or flashy but it is an honest, down to earth shop. John and Sophia provide great customer service and they are always very friendly and nice.
I’ve been coming here since 2008 and I love all my purchases from over the years. I bought a gold necklace with a Saint Christopher pendant that is so delicate and beautiful. I wear it almost everyday.
Not to mention, they are excellent at jewelry cleaning and repairs. I once brought in a bunch of jewelry to be fixed and cleaned, including a ring with one of the opals broken and John placed a new one in for free!
If you find yourself passing by, don’t let the gate deter you. Just give a knock or a hello and one of them will quickly greet you and let you in for a looksee :)
They also have a larger shop in San Mateo with a finer jewelry selection, FYI.

Not happy… Came to size up my wedding band and definitely the thickness of my ring has been reduced, thinner or gold stolen from me! Another upsetting thing was that they polished my ring without my consent and that removed the patterns on my ring. My band does not match my husband’s anymore and I am upset.

Absolutely wonderful experience.
It’s so nice to have old-​school jewelers like this in the neighborhood.
Repairs are excellent and reasonably priced.
Simple as that.

This used to be my favorite jewelry store for watch battery replacements and jewelry repair. I thought their erratic and unstable business hours were compensated by quality and good service. I recently took several watches in for batteries and two necklaces to be repaired. The first time I went by to get my items and after feeding the SF parking meter, I found the store was closed during normal business hours. The next time I came in I was in a rush and failed to make sure all my items were there. After paying $ 90 and leaving I realized a silver chain was missing. I went back and forth between John and his mother Sofia, but they insisted I had picked up everything. Especially annoying was Sofia’s repeated remarks that I was mistaken and that she had no reason to keep my silver chain. Equally annoying was her admonishment to me to slow down. How I enjoy going out of my way to frequent their store that might or not be open and then get a lecture on how I should slow down. Not only was I their loyal customer, but as a concierge in the city, I recommended them to lots of potential customers. Can anyone recommend a good jeweler to me?

A small, friendly shop, the kind that used to be more common, before malls took over. John is just great! He has fixed metal clasps, cleaned/​fixed watches that had stopped, replaced batteries, etc. very trustworthy, very fast service, and a real pleasure to deal with. Excellent!

Fantastic service today. Had a snapped necklace that seemed hard to fix (soldering was impossible, it would have changed the color as it wasn’t real gold), but John worked his magic, and after just a minute, it looked like new. I have no idea what he did, but it made my weekend. Almost had to force him to accept $ 10 for the help. Super friendly, super competent, super quick. Altogether amazing and much recommended!

Had John resize a ring for me. Very happy. He is extremely knowledgeable, precise
and conscientious. I trust this family run shop for jewelry repair, watches etc.
The price was right and the ring is beautiful again.
Swiss Jewelers appears to have a long-​time loyal customer base.
Highly recommended.
UPDATE — had him do other work on rings — cleaning and repair etc. Was even more impressed by his craftsmanship. Went to a few other recommended Unilocal jewelers
and did not find the quality of their work to match his.

John is amazing! When I walked in to have him size my engagement ring he treated me like a close friend. I trusted him right away. My ring was a half size too big and he told me not to cut into it as it could loosen all the surrounding diamonds. He recommended putting a bridge on and taking it home for a few days to see if I really wanted to alter it. He could have easily cut into the ring and made money on the spot, but instead he truly cared about the ring. I came back two days later and we settled on soldering two metal balls on the inside of the band to make it fit instead of disrupting the original setting. What a great guy and what a perfect job he did. He also appraised it for me and gave me a value! I will be back to see him for any repair in the future.

I’ve gone into Swiss Jewelers mostly for watchband changes, adjustments and repairs. I have been consistently stoked, helped at a reasonable price, and have never left feeling anything less than completely satisfied.
The watches and jewelery look reasonable, not over-​priced and they are very knowledgeable about jewelery having been in business over generations of family.
What a find in the Mission!

I got engaged and was so excited about my ring — Victorian platinum setting with a pearl surrounded by diamonds (it looks like a flower!) I called at 2:45pm on a Friday to find out about a re-​sizing. I figured if I was lucky I’d have it back in a few days. He asked if I could come in right then as he could do it right at that moment before leaving at 4. WOW! I was stoked. I walked over (down the street lucky) and handed him my ring. He examined it and you could tell he really knew his stuff. He commented on the pearl and on the ring’s age. Then he told me that because of its age and intricacies it could not be sized down. I was a bit disappointed but then he said, «Oh don’t worry. I can do a guard!» So for $ 10 and 5 minutes of my time he put a little metal bar on the underside of the ring so that it would fit me without damaging the ring. As I left, he gave me tips to take care of it. Such a nice guy, super knowledgeable and professional.

A diamond had fallen out of my wedding band. John was honest and upfront about what he could and couldn’t do. Fixed my ring, polished it and checked another ring for me all for $ 50.
Awesome, friendly service for a great price. 2 thumbs up.

Wow.
Let’s start with: I just got engaged:)!!! My fiancé proposed with his Grandmother’s 1920’s, rose gold, platinum, ruby and diamond ring – super ornate, rare, one of a kind etc etc. –oh! And 4 sizes too big. I have tiny fingers.
After pouring through hundreds of reviews, and horror stories about engagement ring disasters I was horrified to have anyone touch my ring, I was trying to convince myself that I could live with it that big – maybe I’ll grow into it. Ha.
I found John at Swiss Jewelers here on Unilocal with his 1 review and just got a «feeling» about him. How San Francisco, right?
I called, left a message and he called me back early the next day and said to bring my ring by anytime. With much trepidation, I gathered my courage and walked on over (he’s in the Mission, which is super convenient). A sign on the door says «established 1970,» that’s good, right? How many people could he have actually fucked if he’s made it in the city THIS long.
He took one look at my ring, said it’d be no big deal and only cost $ 35. He also talked me into a size I was worried would be too small, but trusted his expertise. He said it’d be ready later that same day, which, as a recently affianced woman, is the best news! I just (finally) GOT the ring – I don’t even wanna take it off, let alone be away from it… at all! Worried, scared, sick to my stomach, I left. Would he ruin my ring? Would a stone fall out? Would the resize show? I was being a total freak about it. If you go through this same thing… call a friend who has ALREADY been through this – cause your single friends will not understand and will think you’re being crazy, which you are, but, ya know, you’re entitled.
Well–
1 hour, yes ladies, ONE little hour later, he calls me and tells me it’s ready! Of course I absolutely rushed down there and was greeted with my new, clean, polished, perfect, and perfectly sized ring! He was right about the size, and was able to match the rose gold perfectly so there’s not even a tiny little seam. It is PERFECT.
I could not be happier!
I highly recommend John with your most precious pieces. Afterall, I trusted him with the one-​of-​a-​kind ring I am going to wear for the rest of my life… until of course we upgrade to a 2ct solitaire (can I get an «Amen,» sisters?!).
Oh! If he is sizing down, make sure and ASK for the piece of the ring he cut out. He won’t offer it. But it is yours, it’s gold, you can hang onto it and use it later when that ring needs to be stretched to accommodate your chubby little pregnant hands;)

A couple of years ago my mom gave me a claddagh ring that was too small for me. I wore it anyway thinking, er, well honestly, I didn’t think this one through, I just shoved it on my finger and hoped for the best.
Later that day, I was riding my bike around and realized my finger was swollen and I couldn’t get the ring off. I went to Swiss Jewelers and they cut the ring off my finger. They then re-​sized it and now it fits perfectly.
Since then I have had Swiss Jewelers re-​size many rings. Recently I bought a ring on EBay that looks exactly like my grandmother’s wedding ring that I lost. I had it re-​sized to fool my dad and then realized I was parodying a Lucy sketch. If I learned anything from Lucy, it is that honesty pays in the long run. So I’m going to be honest about this one. Or evasive, I haven’t decided as of this writing.
Swiss Jewelers is friendly, prompt and has great prices. I thoroughly recommend Swiss Jewelers for all your jewelry needs. Plus I am forever indebted to them for saving my finger and my ring.
p. s. hablamos español, um, hablan español?!?