Supercuts

Do not risk coming here; I normally don’t write reviews but even if this happened 5 months ago, I could never let it go. I spent about a year trying to grow out my hair after chopping it off from an ombré. I hadn’t touched my hair since then and it had grown a considerable length. I went in to get my leftover blond ends trimmed. She asked if I wanted to thin out my hair because it was so thick and I said sure, just don’t cut it too short. She just kept cutting and cutting and before I knew it, it was back to the same length I had a year ago along with a terrible razor cut. She left some «length» at the back of my hair making it look like a mullet. I just thought it’s hair and it would grow out but she tricked me into giving a $ 5 tip when her register was not going through without giving a tip. Worst $ 25 ever spent. Good news is, found a better salon for a better price AND quality.

20 dollars for the most awful haircut I have ever had. They barely understand the instructions I gave. Apparently being able to take instructions in English is not a pre requisite for opening a Supercuts. When I told her specifically where to trim, she just repeated shorter and shaved a chunk of my hair off. This is far and away the worst haircut experience I have ever had. Shoulda just gone to Regis instead.

This review is based on friend’s continued disappointment with the service of this place. I had gone with him to one of his hair appointments and this place was just not good.
First off, you pay for the haircut first which I think is strange. Why should I pay first when I don’t know if my haircut is going to come out nice.
Secondly, when he got the chair he was very clear with his instructions on how he wanted his haircut and this beautician did the complete opposite. I mean, I heard him clearly from where I was sitting and could not understand how there was confusion. WACK!!! Not to mention, the haircut took less than 5 minutes to do. ARE YOU KIDDING ME!
How can you trust a place that cuts hair in 5 minutes or less! That just doesn’t make a DAMN lick of sense!!!
I told him after his haircut that he needs to go to another place to get his haircut. The look of disgust on his face told me everything that I needed to know about the service here.
I never trusted this place but after this experience my stance has been reinforced immensely!
MAKE SMART DECISIONS WHEN IT COMES TO YOUR HAIR!!!
#goodluck

Saw mixed posts, but I needed a haircut on the spot, so I gave it a shot. Got a really good haircut much to my surprise, only $ 20. Even though there was a pretty long line they got through it quickly and efficiently. Obviously not a high quality barber shop, but if you need a quick cut, supercuts is the way to go in this area.

Wow. This place really has bad reviews ! My experience hasn’t been that bad. I have been going to this place for almost four years. I get a haircut every three months and it is usually a trim with no hair wash or blow dry. I like that they are done with my haircut in less than 20mins. Love the speed. My hair is pretty easy to manage so it doesn’t take much effort to cut it into layers. I didn’t find the staff to be rude. I usually get the same person to avoid any drama. Overall, don’t have high expectations for Supercuts. What do you expect from a $ 20 haircut?

Needed to get a trim and it was too late to go anywhere else. Saw the horrible reviews but decided to take my chances. I went in for a wash and trim. Got the most relaxing head massage with the wash that melted my scalp-​in a good way– and the cut was decent too, she even added some layers and didn’t fuck up my hair like I was afraid of. Plus the lady was super nice and patient, didn’t catch her name though.

Zero stars for service. I don’t think I’ll come back. Apparently, they do not respect & honor walk-​in customers that sign in & wait. They actually have a secret, phantom que. Sign in & you’ll see people that come in & get in front of you because they were there earlier. «Like when I ask?» «After they went to get lunch & took a coffee break?»

Having had just had my head attacked by Cynthia in a savage manner, I will NEVER go back to this SuperCuts again! I don’t like to call out employees by name, but Cynthia needs to be called out for this experience.
I’m new to the area, and was happy to find a SuperCuts close to my home as they usually fit the bill for my no fuss, simple, military style haircut. That bring said, I had no idea I was going to be attacked when I sat down in Cynthia’s chair today.
When I went in, there were no other customers and Cynthia said I picked a good time to walk in because they were having a slow day. She asked what I wanted, and I informed her I wanted #1 on the sides and back and to leave about an inch and a half on top — clean cut that is easy to manage, especially when you fun, bike, and swim.
That is when Cynthia attacked my head with the clippers. She nicked my ears a few times and pushed the clippers so roughly against my head, that I thought she was trying to clean a really rough stain from a surface and was growing increasingly frustrated. I said ouch! and pulled away a couple of times, but this didn’t help much, as she barely let up.
I jumped out of the chair as soon as I could, while she was trying to clean me up, stating «enough!»
she still didn’t get it. she told me the total $ 20. I paid exactly that — I would normally tip $ 8-​$ 10 but not after this treatment. There was no need for Cynthia’s rush or anger. I told her that I have never been so anxious to get out of a chair and would never be back, and I never will be.
SuperCuts — you need to address this

Seriously with all of the Professional Salons on Irving, Judah, Taraval, and West Portal, WHY would anyone come here? Ridiculous price for their limited services & Micky Mouse work!
I came here a few times & was thoroughly dissapointed. I wanted the sides of my head shaved (I’ve a mohawk) & each time I requested a double Zero & they only used a zero. For some REASON they don’t give me the shave that I want and it is irritating, especially since they are bloody expensive. I wanted a Very clean shave & for $ 20 they didnt give me what I requested!
There are much better places way cheaper in Castro/​Mission — I was just desperate when I used SuperCuts for convenience & maintenance reasons.
Ill never go to any of em again!
Their ‘Hair Cutters’ seem to lack technique, individuality, and personality. Its like they are cutting by the instructions of a book. Taking steps and reading manuals. Seriously, they do ‘Micky Mouse’ work and after the number of times I have unfortunately used them I am not convinced that the people who work here are real Stylists and there is nothing Super about Supercuts!

BEWARE! I foolishly tried to get my hair color here. I asked for roots, base color and highlights. We carefully chose the two colors — one for the base and one for the highlights. Only after she was halfway through the color process did I notice something wasn’t right. It turned out that she never understood anything I said. She had just mixed the two colors together and applied it all over my head! The color was awful! The store manager came over to help and between them, could not understand basic terms like «roots,» «highlights» or «trim.»
All these services are listed on the store’s menu.
I left with badly damaged, discolored hair which I am now paying several hundred dollars to repair somewhere else.
I am still stunned that anyone could run a business neither speaking nor understanding a word of English, other than nodding their heads.
STAY AWAY FROM THIS PLACE!

Went to this supercut prior to going to work. It was about 11am and they were closed. What a waste of my time. There were 2 women cutting people’s hair and 2 more waiting. They saw me come up and both doors were locked. I ended up waiting outside for 5 minutes while searching for a new location. I ended up calling to see why they were closed. They said,“we are open, but the doors are sticky.” Wtf?! Sticky? THEN COME AND OPEN THE DOOR WHILE I WAIT OUTSIDE. don’t let money walk out. Oh and the two guys waiting and watching… Screw you.

BOO on the nasty hairdresser who belittled the Cashier shortly after we walked in this afternoon! We walk in; quite a few people waiting for cuts. The hairdresser at a station towards the rear keeps yelling from her station to the Cashier at the front to make sure she puts some guy on the top of a ticket. Or whatever she kept hollering about. She then raises her voice and dramatically marches to the front and again makes her demand. People are cringing by now. The Cashier says she did. The Hairdresser who is now at the register and all up on her back, realizes this is so. No apologies. Marches back to her station and resumes cutting hair of a customer now questioning whether they want to be so close in proximity to her scissors!
We turned and walked out. I just couldn’t have my kid observe that and give them my business.
If you care about workers rights and human dignity, do NOT frequent this place! People-​we live in SF w/​plenty other haircutting options at low prices! We just paid $ 12 for a cut elsewhere!
My bro ended up trying Great Clips in DC after I shared the incident on FB. Great Clips had been recommended by a friend-​both had VERY POSITIVE experiences and service.
Richmond Dist: try Silver Cuts aon Geary at 14^th Ave. Basic barbering?-Try May’s at 18^th Ave/​Geary. We ended up at May’s. $ 12. DONE!
ONE Star for price, convenience and decent cut-​they didn’t mess the kid’s hair the first time we tried them. I almost want to give «0» cuz can that outweigh what happened today-?

Absolutely the worst experience of my life. I was quoted $ 25.00 for a shampoo, blowdry and flat iron my natural textured curl ethnic mix chick hair. I was charged $ 66.00!!! Total RIP OFF!!! I comforted the «stylist» and she just said your hair long it cost more. well that was not in the conversation with the quoter I was given earlier. I am going off in the place and all she kept saying was 66 dollar please!!! BS! I am filing a complaint in the morning with corporate! When I first walked in I asked the lady if she does ethnic natural course curly hair; she said yes, my daughter has the same hair type LIES!!! if she did poor child! My hair was a hot ass mess my friends were terrified as I walked out and got into the car pissed. I had an important event to go to and what did I do, go home and flat ironed my hair straight. NEVER GO TO SUPERCUTS SLOAT BLVD. THEY DON’T SPEAK ENGLISH WELL AND CERTAINLY DON’T KNOW TEXTURED HAIR!

Pleasantly surprised! Unice took me again. this was my second visit. I got a great cut and fast! In and out, no wait, no nonsense chit chat and the price is right. This was a word of mouth referral to me, no reason to pay and sit in a chair forever, yet well trained quality cut.

Read the reviews and was very wary coming here but since I was shopping here I decided to let my kids get their haircut here. The stylist did an awesome job with my son. His hair was actually even on all sides unlike our old regular place in San Bruno. As for my daughter I love the fact that not only did they ask us what we wanted but also asked her what she wanted. My kids loved their haircut and so did me and my wife.

STYLISTS AT THIS LOCATION NEVER USE CLEAN SCISSORS!
I have had my haircut here several times while living in SF. From the first time I had my haircut here I noticed the scissors they were using on me still had hair on them from the previous customer… or even worse Customers!!! I looked around and it seems they always use dirty scissors. I would always observe the other customers only to find they were having their haircut with Dirty scissors as well. Has no one else noticed this or am I to picky. (No, that can’t be it, picky or not it is just F*%$@ Disgusting!) Is there no law in California that they must disinfected all utensils before each use? I grew up in New England and remember the Barber always pulling the scissors from that Blue Sanitary Liquid they always use. It was a close and convenient location for me so I continued to go. After a few times of this dirty scissor disgrace, I finally built up the nerve to say something. What did the stylist do you ask? Turned her back to me and blew the dirty hair off the scissors with a hair dryer. GENIUS! I should start cleaning my toilet with my hairdryer. I WOULD LEAVE 0 STARS AS MY REVIEW IF POSSIBLE

No. It’s not very highbrow. It’s convenient and practical. My family and I have been frequenting this establishment for many years. They do a great job on my hair and my kid’s as well. I recommend Eunice, Cindy, Candy, and Yen. But they are all very good.

I have always liked Super Cuts, so I tried this one out. BIG MISTAKE!
The lady that cut my hair could not understand a word of English at all. She could not understand a word I said, then pretended to. I said I wanted my hair shoulder length. Now it is chin length. I also said I wanted an under cut to prevent my hair from flipping out at the ends… I have wavy hair… and she did something weird to it, and it really flips out at the ends.
Why do they have people cutting hair there who cannot understand enough English to follow BASIC hair cut instructions? Don’t go there. IF you ask for a trim, they won’t understand what you are talking about.
Now I look ridiculous!

These reviews are right on.
If you know what you want, try to communicate and even then it can be a crap shoot.
The manager Eunice does a great cut but never seems to be there.

I go to this SuperCuts about once a month, for the last 3 years. It’s convenient and I don’t spend more than 20 bucks. In all my visits, I’ve only had to wait for a haircut 3 times, all about 5 minutes.
That being said.
A $ 20 haircut is cheap for a reason. Most of my haircuts I’ve been perfectly happy with. The day one lady cut it completely lopsided and told me to just put some gel on it when I asked her to fix it, was not a happy day. The day they scraped the clippers against my ear until it bled was not a happy day. But obviously, I still go, because it’s decent, and local, and affordable.
If you’re the kind of person who would freak out about any of these things, go pay the big bucks at a salon. If you come to SuperCuts instead, it just means I might have to wait longer.