StoragePRO Self Storage – Brannan

Reasonable rates, clean environment and a convenient location for San Franciscans who, like us, have some extra stuff. But the big +++++ here is Jim, the location owner, who always remembers my name, accommodates special requests (stayed open late one day just for us) and is always friendly and smiling. Easily the best storage unit facility I’ve ever used.

The facility is clean and the location is convenient. The manager, Joshua bent over backwards for me. He was so accommodating and understanding when I came in 15 min before closing with a truck full of furniture to store. He stayed after hours while I finished up. I could not recommend this place more.

We recently made a move and needed to offload some extra furniture. We selected Storage Pro b/​c we saw the great Unilocal reviews and the prices were reasonable. When we got to the facility, it was clean and nicely decorated with holiday lights. Jim was a gem. He answered all of our questions, walked us through the paperwork and made the entire process a piece of cake. He had us in and out of there quickly — the entire time laughing as we joked about the show Storage Wars. I would highly recommend this location! Hopefully you get a chance to meet Jim — he is awesome.

Clean facility and convenient location. Prices could be slightly more competitive.

Desiree called taxi companies three times for me; I don’t use radioactive phones. Joshua found my lock. Cheerful, smiling, patient, and polite. Great energy of friendship!

I have to use storage usually 2 – 3 times per year and versus the competitors in SF Storage Pro is honestly one of the best if not the best. The facility is clean and easy to access I have never seen anything abnormal in my 2 years of using it. Nor have I ever had any issues with the administration. The staff is always friendly and eager to help, Jim always greets you with a smile and helps you find the unit to best fit your needs. They’ve got plenty of variety and pretty affordable especially for students. Highly recommend them!

Unfortunately, I always seem to find a need to store my «stuff», which gives me too much experience dealing with storage facilities. I am TOTALLY impressed with Storage Pro. Jim has truly been amazing to work with.

Storage can be painful but Jim and Storage Pro make it easy and a great experience. Jim always seems like he’s genuinely happy to see me and remembers me even though I only roll through once a month or so. Facility is clean and well lit. Have never had an issue… knock on wood.

In December, based on research from my fellow Unilocalers, I stopped by to purchase boxes, bubble wrap and packing paper for my move from SF to SJ. Recently, my daughter accepted a transfer to LA, so I stopped by once again for supplies. Jim is so helpful and endearing, I almost want to move again soon. Or at least, be a better person. Sure, you could probably buy boxes for a cent or two cheaper at U-​Haul. But will they help you carry the boxes to your car? Calm your pre-​moving nerves with small talk? Priceless!

Jim is amazing! There are not too many people left like him in the world. He cares and will work with you unlike most businesses who are just interested in taking your money.
When I was first looking into storage units, he gave me a tour, went over his rates, running discounts, and hours and how these compared to the average. He even let me hold a 100 foot unit, that was discounted until the end of the month or until the last got rented, for two weeks while I shopped around. When I called back and told him I would take it but I couldn’t move my stuff in until the 10^th of the month, Jim told me he would hold the unit until the 10^th and then I could start paying the day I moved in. He did not want me to pay for the unit for the 10 days my stuff would not be there. Who does that now a days? I was pleasantly shocked and definitely sold at the same time.
The spaces are clean, the staff is friendly, there is adequate parking to load and unload and the prices are reasonable. I highly recommend Storage Pro!

Jim was awesome… really worked with me to figure out the best sized storage unit… and helped me out with finding a mover too. Couldn’t ask for a better more professional experience to help ease the tension of storing my 1 bedroom apartment.

Being forced to move in this San Francisco rental environment caused allot of stress in a very short period of time, but the guys at Storage Pro on Brannan were a breadth of fresh air.
Jim is fantastic and listens to the customer very well! And the day I moved, I was told by my movers that even though I dumped allot of furniture and stuff, there was no way my 10×10 was big enough for all my belongings (I had a large 1BR).
Robert was great and came to the rescue — luckily finding me a larger unit that day so I didn’t have to switch facilities.
What can I say, I feel at home with the Storage Pro family.
Thank you guys for making my move day less stressful!

Storage facilities aren’t exactly considered a hot part of the real estate market. In my multiple moves back and forth across the country I’ve often found them a necessary part of the real estate market. My partner and I have used off-​site storage spaces for various lengths of time. There was a period of time when we lived in Boston for a could of years and it wouldn’t have made financial sense to either sell and replace everything or to find a bigger home to accommodate all of our belongings so we had a storage space that cost $ 200 a month for two years. At that time and with how much we had to pare down and how much we had the $ 5,000 over the two years was worth it for the $ 40 or $ 50k worth of belongings we had in it. Much of irreplaceable. Also increasing our rent allowance by $ 200 — we were willing to spend more — still wouldn’t allow sufficient space.
Looking back over the years I’d have to give the highest marks for StoragePro being the cleanest, shiniest and nicest place we’ve ever used. Granted it’s relatively new, the place just seems well maintained.
Secondly, highest marks are for to (as mentioned often before) Jim one of the friendliest people I’ve encountered. He’s an incredibly kind and accommodating man. I only had to deal with one other fellow named Evan one day by phone and he was just as pleasant.
Third, the building is well structured to accommodate «moving stuff in and out». Imagine that. I’m remembering one business where I rented space and they actually seemed inconvenienced when I needed access to the storage space, much less move anything in or out. At this Storage Pro on Brannan (I can’t speak of the others) there’s a loading dock you can back into, as well as another large loading door along the sidewalk. The elevator is huge. At first I was grumbling because there wasn’t any available space on the 1^st floor, but the inconvenience of taking the elevator up is negligible. Also the elevator is HUGE so you can probably get your whole load up or down in one trip.
We’ve been using them for about six months and today when bringing in a couple of 10-​foot metal rods that I suspected might not fit into our unit, Jim was very helpful in finding a larger unit for us and getting paperwork handled while we moved our «stuff» from the old unit to the other.
Some people think storage is a waste of money. I wouldn’t agree with that statement on a generalized basis. If it feeds your inner hoarder, then no I don’t think it’s such a great thing, but if it makes the difference between making your space more livable and comfortable, I think the $ 100 — $ 200 might be a lot cheaper than trying to find a larger apartment or house. After years of putting it off and procrastination we finally hired a professional organizer. She is AMAZING and has relieved my psyche and has made a life transformation that we didn’t think possible. She still might be able to pare down enough so that the storage space becomes unnecessary but in the meantime I’m glad we’ve got the space we have.

When looking for a temporary storage space close to our office, I found Storage Pro. I am so glad I found you! Jim, you are so awesome. From the first phone call to our conversations at the space, you are funny, cool, and super helpful. The price is FANTASTIC, and the space is clean, dry, and very easy to get to. I ran into a colleague as I was loading in; a very good sign, he’s an artist, so for him to store his valuables here, I knew this was the right spot. Seriously, if you need storage, look no further. Thanks Jim!!!

I own too much shit. I have a big apartment, but it feels crowded. I need more livable space.
Storage Pro to the rescue! Super convenient location. Super clean facility. The staff are all really nice– they’ll hold doors open for you and help you park your car.
And yeah, you really won’t get a better deal for self storage in central San Francisco. I’ve shopped online and tried to find a good deal. But everyone else is really expensive. Maybe it’s because those facilities are open for extended hours? But since I only need to access my stuff on the weekends, this Storage Pro is perfect for me.
The only drawback is that Jim is now enabling my hoarding tendencies. If I can get cheap storage outside my apartment, I’m going to get lazy and not ruthlessly clean my apartment. But I’m going to have to figure that out for myself, and you shouldn’t hold that against him.

Where do I start… everything is excellent, and all thanks to Jim! He was very patience with all my questions, over the phone and in person. He is so kind to show us couple of units, over a span of few weeks and finally hold a unit for us until the move-​in date. Amazing service with a smile always!
As for the facility, easy to get to, clean, safe and new. Very competitive priced, for the rental as well as the boxes. I highly recommend doing business with Jim.

Jim and the rest of the staff are super friendly and helpful.
I moved my stuff in about 4 months ago and just moved out today and the entire process was seamless. The facility is very clean and easily accessible. They also have the most reasonable prices in the city!

Jim and his staff run one of the best storage places in the city. After two weeks of searching, I found many places were sketchy with interesting vagrants hanging around facilities. The places that did seem safe with metal walls and alarms were all booked solid.
Thankfully, I found Storage Pro @ Brannan. Jim was super helpful in finding the right unit that met my needs, walking me through several units to help me understand what the unit measurements translated into for real, physical space.
Secondly, the units themselves seem very secure and are brand new. Unlike some storage facilities which use cheap plywood to separate units, each unit at Storage Pro is it’s own metal locker. Not that you can’t break in, but you’ll make a lot of noise doing it.
And that’s the final point. Jim and his team are really great, attentive guys. They seem to pride themselves on knowing who is going in and out and knowing each tenant. I’ve had Jim greet me personally, by name, most times I walk into the facility which is comforting.
Yes, longer hours would be nice (they close at 6 on weekdays, 4pm on weekends). And the loading dock can be tight on a busy day. But there’s plenty of parking and a great staff. If you’re looking for place to keep your stuff, go with the guys at Storage Pro.

Wow, Jim, just wow! if you’re moving and need supplies, don’t go anywhere else. This review is for packaging supplies, but I’m so thrilled, I’d use their storage facilities anytime if I need to.
I went there last Wed. to buy some moving boxes at 5 mins to closing time and Jim was AMAZING. He didn’t make me feel rushed, explained all the various box combinations and helped me figure out how many boxes I needed for my move. On top of all that, he patiently helped me load all the boxes (and there were many, since I bought a bunch for my boyfriend too) into my small car, all with a smile. Can’t beat their prices either — $ 0.99 for a small box, $ 1.99 for a medium box — really sturdy.
Turns out my boyfriend didn’t need the boxes and of course, I couldn’t find the receipt. I called Jim. He not only remembered me, he cheerfully found the receipt on his end and offered to take back the unused boxes.
If only more businesses were run like this!

The great thing about the Brannan location is that it is new so the units are nice and clean. The staff (especially Jim) at Storage Pro are friendly and helpful and will do what they can to make your ‘move’ easy. It is secure and state of the art .
Highly recommend.