Storage Pro Self Storage – Beale

Easy in, easy out. I rented a 10×10 space here for a month while selling/​buying, which was a stressful experience already. Storage Pro made everything simple, from registration/​sign up, to overall building access (AND PARKING!), to moving out and closing my account. The facility is super clean, well-​lit, and the loading area/​freight elevator really appreciated. Sure, you can’t get in at certain hours but it wasn’t a major deal for the other perks and benefits. A+!

If there was 10 stars I’d give it! My mother and I lived in South San Francisco for 24 years and recently had to move out. You can imagine how many things can accumulate in 24 years! So we opted for a storage unit closest to our new house on Beale St. Best decision ever! John felt like a trusted family member that I was storing my things at. Every time we walked in he would greet us with a smile, help make sure the dollies were working correctly for our load, and ensuring that our precious things were secure. He is so friendly! The price is worth every penny because you want to make sure you are comfortable leaving your things in a unit and I couldn’t imagine a better experience. PLUS there is PARKING! (that should sell you right there!) It made is easy not having to move the car every 15 minutes loading and unloading! I was sad to move our things out yesterday but like I said to John, «This is not the last you are going to see of us!»

Facilities are good, service is OK.
Here’s the catch: It is company policy to raise the rent by 10% for every new customer after 5 months, then another 10% at 12 months. Be wary. The prices are not fixed and on an increasing schedule. This info was accidentally slipped by Beale street front desk worker. This is pretty screwed up and if I could do over again I would choose a different company for storage. There are plenty of other options out there. Try somewhere else that doesn’t rip you off.

Storage Pro is exactly what their name says: professionals at storage. The location on Beale Street is the only one I’ve experienced, and they make it so easy. A big shout out to the office manager, Ayanna — patient, professional, helpful — and she helped me out by receiving a shipment of shelving from the Container Store until I was able to get down there and assemble it. Their prices are right in line with everyone else, but no sleazy stuff going on around here, like at other storage facilities. Big thumbs up.

I was previously a fan and gave these guys a 5 star review — I am now lowering it to ONE star as I feel really badly about how they have treated me.
As a customer for 1.5 years, I’ve always pre-​paid my rent for 6+ months and caused them no problems. The place is still clean and nice and the people who work there are nice-​seeming.
My renewal notice came a few weeks back and they are INCREASING MY RENT BY 75%. I thought it must be a typo and I called them up — they confirmed that this was the new rate! I spoke to the district supervisor and spent a lot of time making my case to two people in the company who said they had no choice but wouldn’t direct me to someone who could change this ridiculous increase.
I asked them how they could possibly justify a 75% increase in rent ethically, especially for a good tenant — they told me some BS story about «market rate» and that they «had to» do it.
What a load of crap!
I think it’s more likely that they think they can get away with it because people don’t want to hire a truck to move their stuff — it would come out about the same price for the 1^st year. And they really do have you over a barrel in this regard. In fact I am staying there for the time being as it is too costly to move for the next year that I need storage.
I have NEVER heard of a business being allowed to or who wanted to raise prices on good customers (or even mediocre customers) by 75%. Outrageous! It makes me want to contact the Mayors office and talk about regulating this type of rent to save us from rip-​off artists.
I feel totally tricked, scammed, conned, etc … this is a dishonest business and you should not be tricked into using them by their fair initial rates or how nice they seem. BE WARNED.

I have been using Storage Pro Beale St for the past year and have been extremely happy with this facility. It’s conveniently located under the Bay Bridge a couple blocks from the Embarcadero. I had a business that was close by with no storage and Storage Pro made my life easier. They have a VIP service where they can sign for your delivery packages and put them into your storage locker. The place is very, very clean (including their secure bathrooms). You can enter this secure facility from two different streets. Highly recommend this for your storage needs.

I found this facility by accident. I had made a reservation at another facility the week before, and in the crazy franticness of moving had forgotten to write down the name! So here I was calling around looking for the place where I had reserved a storage unit, with only the neighborhood to go on. Luckily the first place I called was Storage Pro on Beale street! Jim, one of the managers, was very friendly and when I told him about the price differential of the facility that I had made a reservation at, he offered me a free month’s rent!
I should mention that I had my things here for two months, and every interaction I had with the staff was extraordinarily positive. And while I couldn’t eat the fresh baked cookies they serve daily due to dietary restrictions, I enjoyed the smell every time I went into the office. It’s the little things, and Storagepro has mastered them!

I agree with many of the reviews already posted, so I will just reiterate the glowing sentiments below…
Bob and Jim are super friendly and accommodating! They are more than happy to give great service with a smile (and delicious free cookies!)
The only downside is the limited hours of operation (which they state are in compliance with the neighboring storage companies closing at the same time). I hope that they will consider expanding access to at least 7pm on weekdays and 9pm on weekends.
Would absolutely recommend this place to anyone looking for long term storage!!!

5.0 Stars
I volunteer for a local non-​profit and I was looking for storage space in the SOMA district. Storage Pro instantly came up in my search results with an amazing rating and I fully agree that this place rocks!
The staff were very courteous throughout my research process by taking the time to show me the available units and answer any questions I had. There were no hidden fees and the staff were up-​front with all the costs.
As previous reviewers mentioned, the access hours might be the only downside, but what you’re getting instead is a secure, clean, and well operated storage facility. The facility is accessed through a keypad and the storage unit itself is secured by a lock.
I would recommend Storage Pro on Beale Street to take care of your storage needs in the SOMA area. Plus, how can you say no to those freshly baked Otis Spunkmeyer cookies?
== A MUST TRY! ==

I did a lot of research on storage places in San Francisco, and this is by far the best place I found. The facility is brand new, clean and well kept. Their packing materials are sold a great price. And the owner is professional, courteous, and easy to deal with you. You not only get a great facility, but you get personal attention as well. Oh, and free fresh baked cookies (nice touch). The one downside is that the hours of access are somewhat limited, but there is parking and easy access via a loading dock.
I recommend Storage Pro to anyone looking for storage space.

This place is fantastic. The only reason why I am giving them four, instead of five starts, is merely because they helped me decide on the wrong size storage unit, as well as did not do a prorated amount just a weeks worth of storage.
The customer service was amazing, and just overall my experience was great, just a lot of money to spend for a week of storage. The odd thing, I had a coupon for a $ 1 for my first month, but some how ended up spending over $ 150, maybe even more??? I just didn’t understand how that could have worked out to be so much.
Honestly though, if you are looking for long term storage, even short if money is not an object, I highly recommend you using these guys. They really from a customer service stand point could not have been any more professional, friendly, and kind. Plus, everything is incredibly clean!

This is an excellent storage option for anyone in the city/​soma/​nobe.
The facility is brand new, super clean and professional. I have not seen any signs of pests or safety issues. In fact the environment is amazingly dust free, fully indoors and moderate temperature (no damage from direct sunlight, moisture, corrosion).
Key pad entry for additional security.
They also sell locks, packing materials, boxes of all sizes for books, wardrobe etc. Very reasonably priced.
The hours of access are somewhat limited (upto 5/​6pm) and so you should plan ahead if you want to get things in/​out. Don’t expect to get your snowboarding gear out the night before the first day of the season.
There is parking and easy access for trucks to deliver items. Carts, Trolley, etc. are available upon request.
Bob and Jim will take care of your registration and your belongings will be safe here.
Really it’s a 4.5 star and the only reason for 0.5 star deduction is because the hours of access are more limited than I would like. (perhaps 7am-​7pm would be better?).

My first big office move, and it wasn’t a headache at all? Pretty crazy. I have Jim (Jimbo!!!) to thank for that. Accommodating from the start, Jim walked me through the process of renting out two of his units for all of my company’s equipment. As we waited for the movers to bring the first load, Jim and I chatted and ate cookies (which he very kindly provided for myself and my moving crew throughout the day). He’s a real great guy and a wonderful person to do business with. Though I only talked to his colleague Bill on the phone, he was also extremely nice and helpful.
And on top of all of this professionalism, Jim was more than happy to stick around well past closing time to make sure me and the crew were able to get our last load of stuff into storage. Super nice guy, and I’d love to work with them again in the future.

The service here is outstanding and efficient — there was one guy there and he was really awesome! The prices on the boxes and packing materials are pretty good! Would definitely come back in a heartbeat.
Wardrobe boxes after tax are $ 13.01 each. And they arrange them in your car for you. They have small boxes for about a dollar each and record boxes for under $ 4. They also have mattress covers for $ 4.99 and furniture covers.

When I say that Storage Pro on Beale Street is hands down the best storage facility I have ever come across, I’m not exaggerating.
Some of the many reasons why they’re the best in town:
1) competitive rates — wasn’t able to find better prices anywhere else
2) top-​of-​the-​line security systems — keypads for entry, use of bathrooms, locks on all doors, camera systems, etc
3) clean facilities — storage unit and common areas are kept cleaner than any other similar facility I have ever been in
4) outstanding customer service — every single one of the employees at Storage Pro on Beale go above and beyond to make the experience a positive one for their customers. I really cannot say enough about the friendliness and helpfulness they’ve shown me, and I’m sure all other customers
All this to say (in case it’s not obvious) — if you’re looking for a storage facility this is your best bet in SF.

Don’t waste your time looking anywhere else! So professional and helpful!
This is by far the best experience I’ve ever had obtaining a storage unit. After visiting their Townsend St. location, they happened to be out of the particular size unit I needed. Jim immediately called their new location on Beale St. and asked if they had what I was looking for. And they did!
The second I walked in the door, Bob was up and greeting me. He’s super friendly, and incredibly professional. The units are brand new, and immaculately clean, and access to the units is very easy. Bob walked me through everything, asked a few good questions to determine what unit would be best, and showed me the perfect unit right then and there. It literally could not have been easier.
If I could give Bob 6 stars on this review, I would. He’s great! You won’t regret renting a space here for one second! They have carts, and REALLY inexpensive boxes and packing equipment. I’ve never been so impressed.
Stop reading this and call them!

Very nice! Nice people, nice clean units, easy access including truck/​car access. There’s a good freight elevator and the hallways are fairly wide and well lit.
The only mild complaint is that it can be tricky to find your unit the first time, but it’s pretty obvious once you’ve been there once.
I’ve never used storage before, but this place just feels nice and I’ve got no complaints.

I was admittedly a little skeptical when I saw all 5 star reviews for this place, but after renting there this weekend I fully agree. The managers, Bob and Jay, are outstanding: extremely courteous and informative. In a business ripe with hidden fees and up-​charges they were refreshingly upfront with all the facts beforehand and laid everything out. They even spent time with me on the phone going over the items I was storing and urged me toward a smaller and cheaper unit as I wouldn’t fill a 10×10. They were right but I opted for the larger unit cause their pricing was so good, they do periodic surveys of the competition and adjust accordingly. With the $ 1 first month internet special they are also one of the cheapest in town.
— New Facility, less than 4 months old
— Incredibly Clean
— Very Secure, lock checks each night, CCTV, staffed during all open hours
— Good variety of unit sizes
— Cheap!
— Great Staff
The only downside is their hours, 9 – 6 weekdays, 10 – 4 weekends but these seem pretty consistent with the competition so I didn’t deduct a star.
In general, good questions to be asked when renting a storage place:
(1) Where in the building is the unit located?
(2) Are they priced accordingly (eg: 3^rd floor 10×10 same as 1^st)?
(3) Access (time, truck size, narrowest point, elevators)
(4) Insurance required, how much?
(5) Security, cameras, guards, walk-​throughs etc…
(6) Recent break-​ins, history of theft?
(7) Is the contract rate adjustable? If so when, how much?
(8) Vacate Notice Required? How long? Prorated month?

I chose Storage Pro because of its professional staff. I called maybe 10 different companies, and Bob at Storage Pro was the first to call me back in a timely manner and to talk with me over the phone, politely and patiently answering my questions. He helped me personally when I moved in, and even helped me re-​book into a smaller and less expensive storage unit, when we realized I had overestimated the amount of stuff I had.
My stuff is still there, and I love knowing that it’s safe and secure.
Thanks, Bob!

I recently moved here from Phoenix AZ. This is the new facility on Beale and I was lucky enough to be one of the first renters. This location on Beale is brand new and very bright which makes rooting around in your stuff that much easier. It is also very clean and incredibly well kept.
But most importantly, the service here is amazing! They were incredibly nice and helpful with my move and my first experience in a new city. The internet special price was great, and the unit was very clean and secure. The staff here went above and beyond the call of duty for a storage unit on short notice and to work with my movers to find the best size and price. Jim and Bob have been great and are super friendly and attentive. When it was time to move out of the unit, I also asked for a moving company reference and the one they gave me was great as well. Birds of a feather right? I would highly recommend them for any of your storage needs!
The only thing I would change about this facility is the access hours. Closing at 6p on weekdays can make it hard to get to the unit after work. A minor detail but one I have had to plan around at times.