Steven H Sloan, MD

I began seeing Dr. Sloan several years ago for chronic sinus infections. He was thorough and recommended sinus surgery to relieve the congestion and eliminate the sinus infections. I am surgery phobic so said no. For the next several years he treated my infections patiently and said «some year you will get tired of being sick and we can consider the surgery.» This year was that year after 5 infections and the equivalent rounds of antibiotics. He never pushed surgery (as other docs do) but waited for me to make the decision.
As to the surgery itself, he explained to me the process and followed up several times after the procedure. He met me in the office on a Sunday evening (at his suggestion) to remove the packing because he knew it would make me more comfortable (and it did). He called me every evening at home for the first several days after the surgery (unheard of in this day and age) and was very caring. I felt very lucky to have him both preform the surgery and care for me afterwards.
As to some of the other reviews, I too felt that his time management skills needed work when I first began seeing him (often waiting for 30+ minutes at an appointment). BUT, I feel like he has listened to those concerns and is trying to do better. His office staff is also lovely and attentive.
I highly recommend Dr. Sloan.

It was nothing short of a miracle that our paths crossed. My dad was ill and suffering from a strange cough and labored breathing that lingered for months and test after test resulted in nothing. But there was something and my dad’s GP referred him to Dr. Sloan.
While in the waiting room Dr. Sloan heard my dads’s breathing and recognized the issue right away. While we waited I got the horrible call from my dads GP that there was cancer in his lungs. So I did my best to keep it together since I couldn’t tell my dad the news, just yet and with a strong commitment to his health, I quietly went through the visit.
Once Dr. Sloan put to scope down dad’s nose he knew it was cancer and it was there for a long time. Seriously, I didn’t know how much more bad news I could take but I knew we had to press. He knew the right people to call and the next steps to take to ensure my dad was urgently seen. He had his staff call right a contact at UCSF who looked at his chart the next day but referred him a more specialized amazing doctor.
Our family is so appreciative and grateful to have met Dr. Sloan. He’s a doctor of his field through and through. The fact he knew my dad had strider and then the growth was a sure sign of cancer speaks volumes of his commitment to his patients and their care. We are so glad he’s here and still taking new patients. Thank you Dr. Sloan!

I couldn’t understand how all of these reviews could be either 5 stars or 1 star and after 2 visits, now I know why.
He definitely helped with my sore throat issues and was pleasant enough, although about 30 minutes late, to our first visit. The follow-​up meeting brought his evil Dr. twin though… over 45 minutes late with no real apology. Then tried to rush shoving the numbing cream up my nose. When I said that it hurt instead of adopting a kind bedside manner he tells me «Look, I’m trying to help you. It doesn’t hurt, you just need to relax. I’m doing this for YOU!» And got loud, condescending and agitated. I got loud back and the whole situation felt incredibly unprofessional and downright gross. Don’t pee on my leg and tell me it’s raining and don’t shove something up my nose and tell me it doesn’t hurt. I’m still in shock that a doctor and a grown man could act this way. He should be ashamed of treating people, especially paying customers, this way.
Anyone who is chronically late should examine their business practices because you clearly don’t respect your patients/​customers. Anyone who gets loud and agressive with their patients/​customers won’t be getting any new ones and should probably look into their own personal issues.

Doctor Sloan has been a family doctor for many years when I was a young man back some earlier years. I seen him a year ago, and surprisedly he remembered me. Anyway, he found that i pool water ear infection, and was able to give me the necessary treatment to get me going. Thanks Doctor Sloan.

Dr. Steven Sloan performed my surgery last month. Though it was a painful recovery I’m glad I had it done. He basically shaved my uvula (punching bag), removed my tonsils and worked on the inferior nasal turbinate to minimize obstruction. I had a sleep study and it revealed that I stopped breathing, had restless leg syndrome and snored. I also have acid reflux and would wake up choking in my sleep due to the acid. He assured me that this surgery would help me considerably versus getting the C-​pap machine which blows O2 into your passageways. I travel abroad every year and I would hate to carry a machine through the airport, just a big hassle. I’m so happy now. I breathe better, but most importantly I sleep better. It was so bad that I would average just a few hours of sleep a day. Now I have vivid dreams and get the morning woody. It’s amazing what Dr. Sloan did for me. He almost guaranteed me this surgery would benefit me and it did immensely. I’m diabetic and have high blood pressure so the thought of me continuing this lifestyle of no sleep was literally setting me up for a stroke or heart attack. I’m forever grateful to Dr. Sloan. He would call me regularly to see how I was doing and if I needed anything during my recovery. He treated me with such respect and care you couldn’t ask for more unless you’re a child, lol. I highly recommend Dr. Sloan if you have any of the symptoms I had. His office manager Caroline is also a huge asset to his practice. She was amazing in helping me schedule my procedure that best worked for my work schedule. This is a come and go procedure. However, the recovery is a good two weeks. She definitely provided me with excellent customer service at all times. Thank you Dr. Sloan and Caroline for everything you did for me.

Very disappointed. Appt was waste of time and money. Dr Sloan was short and dismissive.

This is my updated review on Dr Sloan! Not only did he do excellent sinus surgery for me in 1999 which resolved my horrible sinus symptoms, but he also saw me on the weekend in follow up, AND I got a scan in 2014 and all sinuses remain clear! Of course I have allergies but nothing like I had before surgery. He IS a very busy doctor but aims for perfection, exactly who I would want working on me! I can’t imagine any ENT experience being great since looking into the sinus area or my ears is uncomfortable but at least I trust Dr. Sloan. I continue to see him for all my ENT concerns and so does my husband

Dr. Sloan helped me in my tonsillectomy through and through. Highly recommended.
I had never had any serious health complications so was very worried at some recurring throat problems. When we discussed the «S» word, he never pressured me either way, instead letting me decide what I felt what was needed. If you have any questions, speak up and he will answer them.
The surgery went swimmingly and he was there for me during two weeks of a tough recovery. Phone calls every few days. A prompt follow-​up appointment. Very kind and professional. Obviously he’s a busy man, but he never lets it really show.
Thanks Dr. Sloan for healing my awful throat!

He is the worst ENT doctor EVER. I have never dealt with a rude mannered doctor who reprimands his patients. His lack in communication skills is unbelievable. He is so righteous, uncaring, and is very condescending. I will never take my elderly mom in to see him again.

Highly recommend trying someone else.
He doesn’t walk you through anything or set expectations. Both times I felt run out of the office. I had very specific questions my second visit after the same problem came back and when I asked basic questions he talked back to me in a descending way. Are you going to make incisions to drain both areas of the swelling to which he said in a descending voice — of course, you think i would just do one?
I learned my lesson from not speaking up the first visit and asking if any other issues could arise. But when I get home from the second visit and come evening the novacaine wears off and I’m in serious pain. Thinking something is wrong b/​c he didn’t mention I’d have any pain or severe swelling and throbbing pain. When I called concerned at this his reply was what I’m experiencing is not surprising at all. Really? Why didnt you explain and let me know before. Your responsibility as a doctor is to advise your patients which for some reason he feels is unnecessary.
As stated in the other reviews he makes you wait over an hour in the room before seeing you. Twice came in started working and then left to see other patients only to come back without saying anything 20 minutes later. He even took a phone call as he was cutting open my ear! He tried to be super friendly and call me champ, buddy but it is all super ungenuine when you never built any rapport.
Its wasn’t just a lack of «bedside presence» but also his decision and technical ability was very much in question. After giving him several attempts for him to fix the issue that was happening I decided to go to another doctor as I had lost all patience and any small amount of trust for him.

I saw Dr. Sloan today as I have had an onset of tinnitus… constant echoing in one ear. Received warm treatment from receptionists, audio testing personnel, and especially the doctor who explained my options clearly… and I will see him for a follow up in a couple months.
I’m not denying those that had less than desirable experiences their truths… but my experience here was exceptional.
In sum… I thought he was a great guy… and reassuring as a doctor…

Dr. Sloan is kind, knowledgable and thorough. I have been getting my ears examined and cleaned (I am a prolific earwax producer) by him twice a year for the last three years. I am a student, and he let’s me pay cash and charges a very reasonable rate. Whenever anyone I know asks me for an ENT recommendation, he is who I send them to.

Dr. Sloan is where most doctors go for their ENT issues, need I say more.
He’s very good, I had two major problems and he solved both quickly.
I’d recommend him.

This office requires a full ear exam when a patient requests a 5 minute ear cleaning. I have chronic wax buildup and I don’t need a full exam. But then they can charge $ 300 or more, bill it to insurance or the patient (applies to deductible).
In Marin County doctors are not so flagrantly defrauding insurance companies and gauging patients for simple preventive care.
I recommend finding a more ethical practitioner.

Dr. Sloan is the best ENT! He diagnosed me with chronic sinusitis when my primary care physician misdiagnosed me for having multiple colds. Because of his correct diagnoses he was able to change me to a better nasal spray which has decreased my sinus infections and increase my sense of smell!
Dr. Sloan always squeezes me in if I am feeling like I have a sinus infection coming on. He then calls or texts me a week after seeing me just to make sure the antibiotics are working. He truly care about each individual patient.
Everytime I see him he is on time, friendly and asks how I am doing in general besides my sinus problems.
He is by far my favorite doctor (and I am a Registered Nurse!) I highly recommend Dr. Sloan!!!

Dr. Sloan did a great job on my nose. I had been having headaches for years and saw dozens of doctors in a range of fields. Dr. Sloan determined that I had a rare condition called Sluder’s neuraligia, and he was able to minimize the pain and severity of my headaches by straightening my septum. Dr. Sloan is a very caring doctor and I would recommend his services without hesitation.

If I could give more stars, then I would. I met Dr. Sloan on a Sunday (on his day off!) in the lobby of a hospital because I was stricken by shingles in the ear over the weekend that led to facial paralysis (on the left-​side of my face — a rare condition called Ramsay Hunt). Dr. Sloan is the best combination of a personal caring doctor with solid, practical medical advice.
At the outset and throughout my condition, which has now fully healed, Dr. Sloan realized I needed personal attention, so he took his own personal time to meet with me, give me a full consultation, answer any questions I had, and, mainly, reassure me it was going to be a smooth, speedy recovery (because I knew I had him in my corner).
In the initial consultation where we met in a hospital lobby, he walked me into the hospital to show me how to properly «tape up» my left eyelid shut (as the virus prevented my left eye from blinking or closing). My primary care doctor & ER doctor just recommended I use an eye patch to sleep with at night-​time, but an eye patch could scratch the cornea and eye. The taping method that Dr. Sloan took the time to show me and advise me about may have protected my left-​eye over this month-​long period, as well as long-​term/​my lifetime! He also changed my dosage of steroids in this consultation and I believe this contributed to my full nerve regeneration and recovery. [Believe it or not, I never received a bill for this meeting.]
In the office visits, Dr. Sloan was a careful and patient doctor/​ENT and he made sure to assess any potential risks with my hearing, eye sight, and assess all options to get to a full recovery. He also gave me a personal recommendation to a hard-​to-​reach UCSF doctor that he knew personally (thank you!). It was also funny to see the photos of the famous people he took care of (Steve Tyler) in his office.
He greatly encouraged me during this difficult process and I trusted his care, opinions, and directions — I will be forever indebted to him. He checked up on me routinely and let me contact him as many times as I like — Dr. Sloan is truly the best doctor I’ve ever met.

Dr. Sloan is an excellent ENT Doc. He brings humor to his practice, which is always a positive for me. His advice is excellent, I was seen without much of a wait, either for an appointment, or during my visit. He rememebered me from several months ago when I came with my husband for his appointment. I was impressed with that.
I felt that he is a very skilled doctor, and I appreciated my treatment in his office.
Recommended!!!

Best ENT doctor in SF! I have been going to Dr. Sloan for a few years now and highly recommend him. Besides being extremely knowledgeable in his field, he is extremely personable and funny (added bonus for a doctor). I go to Dr. Sloan for professional ear cleaning and he is extremely gentle throughout the entire process. It always amazes me that Dr. Sloan always remembers me (I don’t go that often) and always is interested in what’s going on with my life — so nice of him. The office staff is also great. Making an appointment is very easy. If you’re looking for a great ENT doctor, go see Dr. Sloan!

OMG, bad experience!
Apart from, he doesn’t explain what he is doing first, just starts sticking tubes up your nose. Didn’t want patients history, «don’t need it»
(I am God, do not question me, look I see celebrities)
No call backs, promised to mail prescription, didn’t, very incomplete diagnoses, rude, arrogant & no apology after the fact! Look anywhere else for an ENT, run from this one.