Stanley Mui, MD

I saw Dr. Stanley Mui a few months ago for an ear condition and I was extremely pleased by his knowledge, professionalism and expertise. He fully explained the etiology of my condition, showed me printed diagrams outlining the basis for my ear disease as well as actual photos of my ear, and discussed the medical and surgical options available and what the expected outcomes of each would be. I opted for a medical option and the condition resolved after a few weeks just as he had explained. A few months later, after an illness, I had a recurrence and again he discussed the choices I had. A few days after seeing him, I requested a surgical option and he performed the procedure in the office with minimal discomfort to me. He explained step-​by-​step what he was doing and what I should be experiencing at the time. The procedure was successful and I have no doubts about his competence and capabilities. In addition, he readily answered any questions I had in person or through the email system. He is simply one of the best!

I seriously question the professionalism and medical competency of Dr. Stanley Mui.
My son was assigned to him after his wonderful ENT moved to the San Rafael Kaiser medical offices. My son’s first ENT performed an ear tag removal on him at 6 months old. The surgery went smoothly, and throughout the process, this ENT explained everything to me and my husband.
When my son was assigned to Dr. Mui, it was discovered that he had fluid build up in his ears. Rather than waiting to see if the fluid would clear up on its own, Dr. Mui strongly recommended that my son have ear tubes done on both ears. So, at 3 ½ years old, my son had a double myringotomy.
Two months before his 5^th birthday, my son had his first ear infection. His pediatrician saw that both tubes had fallen out and that his right ear was infected. He recommended that we follow up with Dr. Mui.
When we met with Dr. Mui, he saw fluid build up in his ears again. This time, he not only recommended a second set of ear tubes but adenoid removal as well. My son had no prior ear infections nor did he have any hearing problems. Dr. Mui refused to give my son a hearing test and wanted to schedule the surgeries at the end of the month.
After my son’s appointment, I spoke to other doctors (both inside and outside of Kaiser) who recommended to wait on surgery to see if the fluid build up would clear on its own. My husband went ahead and contacted our son’s former ENT in San Rafael to get a second opinion. He was more than willing to wait on surgery and recommended that my son see an allergist first to see if his issues could be allergy related.
We went to see an allergist and got my son tested. No allergies. But he ended up with an asthma diagnosis. He was put on two inhalers for two weeks.
In the new year, we went to see an audiologist, who confirmed the fluid was no longer in his ears and that my son had perfect hearing. Two weeks later, his pediatrician affirmed this confirmation at his well visit. The results were sent to his ENT in San Rafael who said my son did not need a second set of tubes or the adenoid removal surgery.
I was contacted by Dr. Mui’s office today to let me know of a follow up appointment for my son. I called Kaiser member services, who confirmed that Dr. Mui is no longer my son’s ENT and that the doctor in San Rafael is listed as his new ENT as of December 2015. I do no understand what Dr. Mui is up to, but I am pretty upset that his office would go ahead and schedule a follow up appointment without my consent and then call me to notify me. It’s almost borderline harassment.
I do not trust Dr. Mui at all. I believe he is only out for himself, and does not look out for the best interests of his patients.

Dr. Stanley Mui gave me a better quality of life when he corrected my otosclerosis (hard-​of-​hearing due to calcification of the tiniest hammer and anvil bones in my right ear.) The nickel prosthetic piston that he implanted after verifying the condition continues to work magnificently six years hence. I will always be grateful to him for his handling of my hearing loss. It was like going from watching black-​and-​white movies to watching High Definition… in 3-​D! pssst… I can hear dead people…
Thank you, Dr. Mui. The music of birds singing in the morning are my constant delight because of God and you.

This is the most incompetent dr. I ever met.
Beside having terrible bedside manners he is arrogant and rude.
Somehow he is a cheaf of Kaiser head and neck surgery in San Francisco
which doesn’t make a good reputation for Kaiser

Wish I could give less than one star. Since when was medicine strictly about speed? How about some patient care or bedside manner? Dr. Mui does not care about the practice of medicine and does not have any business continuing in this line. I can’t believe this guy took an oath saying he would do good for patients. Would request any other ent for my next kaiser visit and will actually consider leaving kaiser altogether If this is the best they can offer.

Had my tonsils out by this doc. Although the procedure itself was uneventful I choose never to go to him again. Very rude bed side manners and pretty unprofessional attitude.