Spa Radiance

Kimberly is incredible. As someone who has suffered from acne for over a decade, lve heard it all, and spent it all for that matter. Kimberly was a huge wealth of information regarding acne treatment and care. She was so sincere and spent so much of her own time (outside our treatment time) educating me about home care — never ever pushed products on me. She is truly an angel!

I cannot say enough great things about Spa Radiance. The owner, Angelina, has such a warm spirit and kind heart, not to mention a skincare genius. There’s a reason I have been a loyal client for the past 13 years. Not only does my skin look amazing, like the kind of glow where people literally ask you who you see and what products you use, but all of the services are like nowhere else in the Bay Area. There’s a reason I wouldn’t trust my skin to anyone else! The products at the spa are amazing. I love that they have Kevyn Aucoin and RMS beauty, both are hard to find and Spa Radiance has the complete product lines. Ris, the resident beauty expert, is seriously a brow goddess. The jewelry collection is a very well curated selection, again thanks to Angelina. If you are serious about wanting to have amazing skin this is the place for you!

After years of coming to Spa Radiance I have to say they showed their true colors today. I had scheduled a full face and neck Ultherapy treatment for today but woke up with the flu. I quickly realized I would not be able to have this intense treatment. I called and left a message. Then I texted Judy who was scheduled to do the treatment. She texted me back and said, «Get better let’s reschedule.» Then I called the spa to make sure they knew I was sick and would not be in. They had me on hold for 5 minutes. Then they came back and in a rude voice said,” The management will call you.” They hung up without any thought to say,” I hope you feel better or even goodbye.” Then the nasty management called and said they were charging me $ 150 dollars for today. i had not even authorized my credit card. They had never mentioned a charge. I guess they would like me to have gone in sick. Then I got another text from the nurse, Judy, she said,“I will be wearing a mask so you can come in sick!” Wow, evidently, they don’t care if I expose all the other clients to the flu. So. I won’t be driving from Los Altos to go to Soa Radience or giving my friends gift certificates to this spa ever again.
The higher management called awhile later and apologized. She said,“of course we would never charge you.” Then she offered me 10% off my next treatment. Hmm… why did they say they would charge me if they never would? I guess just to make me feel worse. It worked! I don’t like Spa Radiance.

book facials with Christina. She is awesome.

I booked an LED Facial because I had a gift certificate and I was having a particularly bad outbreak of peri oral dermatitis (it’s similar to rosacea). The website claimed the LED light would kill bacteria on the face so I gave it a try.
This morning I woke up with clear skin for the first time in months! I’m thrilled. My skin is smooth, soft and spot free.
The LED facial included a cleanse, masque, extractions, and oxygen treatment, massage and hand and feet treatment. My aesthetician was friendly, explained everything and didn’t talk during the treatment, which I appreciated.
The only thing lacking for me at Spa Radiance is amenities. It’s located in the heart of Cow a Hollow so space is at a minimum. There is no steam room or sauna or anything like that. I would have even been fine with a nice waiting room to finish my tea in, but theirs is very small so I didn’t want to hog a chair post-​treatment. That being said, the facial was worth it. I am more than willing to trade the amenities for glowing skin. If I want full relaxation I can go to a different kind of spa.
I highly recommend the LED facial if you have a big event coming up. You will be looking your best!

Angelina and those that have been trained by Angelina give the best facials around the city. Spa radiance cares about your skin and takes the time and has the necessary equipment to make it a A+ facial.

I’ve never tried their services because the appointment got all mixed up. I first tried online, and sent a reservation request. I waited for their response for 2 days with no response, so I made a call to make a reservation. The receptionist told me that they could take me in at 4pm.
When they called me for confirming the reservation a few days before, it was past mid night for me because I was in a different time zone. Since I was already asleep, I just heard the date and said yes.
They called me on the appointment day, telling me that I was missing the appointment because they had the booking at noon, no show. The receptionist was not really listening to my explanation of my making the appointment at 4pm. She continued pushing their side of story that they had a booking at a different time than first I made the reservation.
Well, I cannot prove who made a mistake or how the mix up happened. In this type of situation, what important is that both sides try to figure out to resolve the issue. This place, however does not have this type of person to solve an issue in a constructive manner. I do not wish to try this place anymore.

LED custom facial — Facial result is always difficult to tell from one time visit especially even more when you are trying for a new treatment/​tech. Troubled area on my face stayed red for a day or two after the treatment. After a couple of days, my face didn’t suddenly lose that redness and turned into a fabulous surprise of gorgeous glowing skin. I am not sure if this LED facial added any good results to my skin.
Slim and tone treatment+rose mud — Steam machine was quite weak. Rose mud is apparently from France. I think rose mud made skin very smooth.

I love what Spa Radiance!
After spending a number of years around SF getting massage treatments I can give Spa Radiance the highest of recommendations. I have since been two times with two separate practitioners and both sessions were top notch — very attentive, communicative, and experienced. I have spoken to the owner about her business and I know first hand that they are very discerning and that gives me a great level of comfort going in for an appointment. If you’re looking for a great massage at a reasonable price, look no further than Spa Radiance. You will not be disappointed.

I love nurse Laura at Spa Radiance! She’s the best! She’s been doing my botox and lips for years. I trust that she will always do a good job-she’s very gentle and it’s pretty painless. I would highly recommend her to anyone who wants to look just a little better. ;)

I have been coming to the Medical Spa for more than 1 year now. I highly recommend Judy. She is very knowledgeable and an expert at what she does. My skin looks so much better after treatment. All the dark aging spot was gone after a couple of treatments. She treats me with TLC every time I come in. I LOVE coming to get pampered here. Thank you, Judy!

Laura Carlos gives the best treatments at Spa Radiance. I’ve gone to her for years having various laser and botox treatments. The spa is delightful, and such a friendly and well organized place. I would highly recommend booking at appointment at spa.

I go to Spa Radiance anytime I need a pick me up! Laura is such a joy to meet with, and is so helpful! I always leave feeling beautiful and confident.
So many people will try to sell you on things you don’t need, but Laura always makes sure to explain all the treatments in detail, and only recommends the ones she truly thinks will be useful. She hasn’t steered me wrong yet!
I don’t usually leave Unilocal reviews, but I’ve had such a a great experience with Spa Radiance and Laura, and wanted to express it!
Thanks Laura!

Laura Carlos gives the best treatments and has such a friendly demeanor. She makes the process easy. The spa is clean and welcoming and a calming space. I highly recommend using her at Spa Radiance!

First time here. The facial was great, although very pricey. There was no explanation given about any of the services, so I really had no idea what I was getting. The services were listed on the website, but no one talks to you and tells you how much everything is. I don’t often get facials, but this one was by far the most expensive one I have ever had. I had no idea how much it was going to be — someone should tell you! Although I am happy with my facial, I have to say that the front desk staff was not very nice and no one told us that we had to give a tip in cash or personal check (which is incredibly annoying). I did not have time to go and get money out, so I left no tip (which I felt terrible about even though it was expensive). They should tell you that when you call! Can’t say I’ll go back — when you spend that much for one hour it should be a five star experience.

Judy is an amazing artist I have met at Spa Radiance. Not only is she nice, compassionate and sweet, but she is also very knowledgable and listens to concerns. Even if I were to move out of the bay area, I would make trips up just to see Judy and be surrounded by her energy.

I love the massages here most of the time, but the owner Angelina is not the friendliest toward patrons. It impacts the experience of being there. Given all of the amazing spa options in the City, I’m not sure I’d go back.

I got a gift card for this place, checked their website and was excited to try their service.
1 — I was trying to set up an appointment 2 weeks in a raw. They replied me once offering a day and time. I choose the one more convenient for me… No more answers, no one emailed me back with any conformation.
2 — 2 weeks after I made a phone call and (Thanks God!) finally set up an appointment for a body treatment.
3– I came in right on time, did all the paper work and have been waiting for a half an hour in waiting room.
4– a young guy approached me to take me to the treatment room. I said I prefer female specialist. He asked if I mentioned it at the reception. I said «no one even offered me that»
(So unprofessional for 4.1 stars rate!)
5– after another 10 minutes of waiting they offered me to wait another 20 min (!) for a female specialist.
I’m sorry, but coming over to this place anytime any day is always problem with parking and traffic.
I said «unfortunately I have no more time to wait»
(Just guess, I could have more plans for the rest of the day)
So, the guy left with no comments, no apologies, no any words.
I didn’t even know do I have to wait for him or is it already time to leave?))) So, I stayed at the waiting room for next 4 – 5 minutes; no one showed up.
I came out the room, said «thank you ladies» and went away.
So, do you guys think I would ever come back to this place?

Went there for my first time for a massage yesterday — one of the best I’ve ever had. Far too many massage people either use way too little or way too much force and just go through their routine instead of listening to input.
Yesterday’s experience was the complete opposite of that. She used just the right amount of pressure, releasing tension areas without beating me up, and worked on the specific areas I asked for. Since I can easily walk there I will definitely be going again.
At the end they even gave me a 20% discount because it was my birthday, something I would never have known about if they didn’t tell me.

For a high quality facial with someone who will make your skin glow and arch your eyebrows perfectly (and I mean perfection!) book a facial with Mahroo!
And preferably the Super Duper, it is as the name indicates a super duper facial that covers everything your skin needs! Mahroo is hands down the best!!!