I have been using a CPAP for sometime. My doctor referred me to Snore Solutions to get a new machine. The staff were very friendly and had a great customer service. They followed up with me after my appointment to see how I was doing and if I needed any help. They also contacted my doctor regarding my sleep patterns directly so I didn’t have to follow up with the doctor myself. Best part? They gave me a modem to install on my CPAP(Pretty Cool Feature!!!). The modem helps them check my sleep pattern remotely. This is a very cool feature. Because I used to have to take the SD card out of the machine whenever I went to see my doctor. And any time I go see my doctor, he already has the current report.