Silas Appliance Repair and Service

Jimmy was amazing!!! This dude is seriously committed to his customers. We had a problem with our fridge and he stayed late to make sure that it was completely handled, even though the problem was more complicated than we thought. You are awesome man. Thank you so much!!!

Jimmy was excellent! He was able to come over the same day and accurately diagnose the squeaky sounds my dryer was making. He also addressed some lacking in the heating department. He only replaced those parts that needed replacing, and specifically told me that other parts had more life in them. I highly recommend calling Silas Appliance if you need help with your dryer (or any other appliance).
Thanks Jimmy!!!
Trevor

Awesome awesome service! Prompt, efficient, polite, explains everything and affordable. Fixed my dryer immediately! So relieved. Thought I was going to have to buy a new one. Whew! dryer working great! Thank you so much Jimmy.

Called Jimmy again for a problem with my Kenmore washer. He walked me through with troubleshooting the situation. Fortunately, the washer was fine and he Jimmy was incredibly helpful and patient with me on the phone during the entire process.
Jimmy has incredible knowledge about appliances and great customer service.
Still very highly recommended!

Five star service from Jimmy! Called day after Christmas as the oven panel on my range stopped working (beeping an F1 code). Return call was immediate. Jimmy researched the replacement panel ordering the part the same day. Due to the holidays, delivery was disrupted by a few days, which is understandable. Tracking of package was offered and Jimmy came out to replace the board on the day it arrived. He is knowledgeable and professional, pleasant and kind, patient and honest, prompt and efficient. To be trusting of a worker deserves a praise with a high recommendation! Jimmy is already on my «contact» list for any future appliance repair needs.

The stars were aligned for me to get my 9 year old gas dryer working again. I looked at all the recently washed wet towels strewn all over my house because my dryer’s starter knob broke. I was trying to «air dry» them during a serious El Nino rainstorm. I decided that I either had to buy a new dryer ASAP or call to see if my dryer was salvageable. Found Silas Repair (Jimmy) as one of 2 top Unilocal rated companies nearby. I first got Silas’ VM so I left a message thinking «oh well it’s 2pm, I’ll probably hear from them at best at tomorrow.» I called the second company and spoke with someone live. They said that they only come out tomorrow afternoon for an estimate then the service would be another day. Disappointed in the 2^nd company’s timing, my other line rang. It was Jimmy from Silas Repair. He was finishing up on a service call. He asked me about the problem & model/​make of the dryer. He said that if he had the part, he would call me back in 5 minutes and would install it this afternoon. Came by around 4pm and my dryer is better than ever by 5pm. Honest pricing, maintenance recommendations, and simply a nice guy. Oh, he also happens to be a seasoned commercial aircraft mechanic for one of the largest legacy global airlines in the world so you have to think, he can nail fixing a dryer easily. Jimmy is now on my list of contacts on my iPhone for future appliance maintenance calls.

I concur with the other 5 star reviews: Jimmy was quick to respond, punctual, friendly, professional, trust-​inspiring and honest. Oh yeah: he also fixed the problem at a very reasonable price.

Great experience with Silas Appliance Repair. My dryer suddenly was not working properly it just spun the clothes with no heat. My friend had mentioned Silas on her Facebook saying he did a really great job with her oven so I gave it a try.
Called him and left a message describing the problem. He called back in less than an hour. He asked a few questions to confirm the problem. He quoted me an estimate based on what he thought the problem was. He set an appointment for the next day. He was about a half hour late but he let me know he was running late. He apologized several times and offered to reschedule if it was a problem. He got my dryer fixed and it was about $ 40 less than his estimate. He emailed me the receipt. Very easy to do business with him.
He showed me the work he did, explained it all thoroughly. He was polite as well. For example when he was done with the work he asked if he could use the sink to wash his hands. That’s not big deal but as someone who works in people’s home I recognize that it’s the little things like that which make clients feel good about having someone in their home working.

5 stars on responsiveness and communication. I left jimmy a voicemail on Saturday and got a text an hour later to schedule me in for the following Tuesday. He wasn’t able to save my washer and referred me to GE. Jimmy was very honest and professional, I will call him again when I have an appliance need.

wow, incredible service. we left a message and that was quickly returned with a call back to us. scheduled the appointment to fix our broken washer/​dryer combo. our washing machine wasn’t draining after the wash cycle. Jim diagnosed as a broken lid switch. Arrived on time for the appointment and did the repair quickly, keeping me appraised all along with his progress. Professional job. Highly recommended.

Jimmy was really responsive when I called about my ancient Kenmore. The agitator had stopped working because I burned the motor trying to clean a comforter. He came at the time he said he would and had the proper equipment to fix the old clunker. Now it’s up and running again. Thank you!

A well-​deserved 5 stars for all around good service. My 30-​something-​year-​old washing machine stopped working in the middle of a wash cycle and would not spin or pump out water. I looked at the reviews here and saw a 100% rating for Silas Appliance Repair with 75 reviews. Impressive. I called and left a message at about 10AM on Sunday morning. Jim called back in the early afternoon and was here by 4:00PM as promised. He had diagnosed the problem on the phone and had the part with him. He removed the lid switch and replaced it in less than 20 minutes. It was clear why he had earned such consistently high ratings. He’s very well-​mannered, efficient, professional, and reliable.
I am relieved to know there is someone I can call the next time I have a problem with an appliance.

Jimmy couldn’t have been more responsive (he called me back after 5m on a Friday, within a couple hours) and fair. He offered free over the phone advice to see if we could get the fridge cooling again, even if only temporarily. In the end, he was right about the couple replacement parts I needed, which he figured out simply from my description of the problem over the phone and knowledge of the fridge make and model. He came out within a couple days, was on time, courteous, informative, and charged less than his original estimate. Jimmy is not only an expert, but a truly exemplary professional. Thank you Jimmy!

Jimmy gave me advise over the phone on how to fix a small drain problem on our frig. Thanks Jimmy will definitely call you when the next appliance breaks.

This is our first experience using any repair service, and I’m so pleased it was a positive one! Jim was very quick to return my initial call, and came to my house on the same day. He gave me an appointment window of 1 hour (amazing!) and arrived within that window, which was great because I had to leave work. He was courteous, professional, and knowledgeable about my machine, and spoke very gently — he didn’t talk down to you, or have an attitude, and he definitely knew what he was doing. I asked him a few unrelated questions that he happily answered, and showed me more about how my dryer worked. He even gave me a tip about how to use my dryer in the best way, to avoid a costly repair!
All in all, well worth your business. Thanks Jim!

Wow! Truly amazing service. Broken dryer, just about resigned myself to needing to buy a new one. I sent Jimmie a note, he asked for the make and model and the machine was fixed in under 24 hours! Not only that, but he arrived on a Saturday as well. I can get the laundry done before the work week starts.
I was impressed wiht his skills, service and even manners. He educated me on the appliance as well and I now have a rudimentary understanding of how gas dryers work. I have already told people I know in SF to call Jimmie! I feel as if I have my own amazing mechanic that I can simply text when in need. Seriously, call Jimmie!

All the 5 star reviews about Jimmie are true. My washing machine wasn’t working. After a few questions, he knew exactly what the problem was and he fixed it. The washing machine works great. He even helped me tie up my dryer vent which had apparently been unconnected to an exhaust vent and spewing lint in my laundry room for years.
Courteous, smart, professional. He’s my go to from now on.

With all the great reviews, I requested a service call from Jimmie because I had a really old oven at my house that wasn’t heating up properly. In advance, he requested for the make and model so that he can research the problem before making the trip so this doesn’t waste anyone’s time.
Anyway, Jimmie was super informative before the visit and walked me through the process on the phone since I couldn’t be there in person. He got the job done within 1.5 hours with his trip to the hardware store to buy the part. He made sure it worked properly before leaving.
Cost was reasonable and I will definitely use him again if anything ever comes up.
Thank you JIMMIE!

Our washing machine had been broken for nearly a month. We had replaced the MCU at the direction of some hack from ARAS. Then we had put olive oil in the soap tray multiple times (with some limited success, I’ll add) at the direction of a guy from C&C. When we actually asked that guy to come out, he never returned our calls. Then we had a guy from All Brand out no less than four times to work on the machine. None of these guys could fix the damn thing. We were at the end of our rope and considering buying a whole new stackable washer/​dryer set, only to find that very few fit in our peculiar space. What to do!!!
Enter Jimmie. We had some hiccups actually finding a convenient time for him to come out, but once he did, he used a very deliberate and methodical approach to diagnose the problem, ordered parts immediately, and returned two days later to do the full install and repair. When he was finished, all was as he said it would be — the washing machine worked like new. Throughout, Jimmie was professional, courteous and an all-​around good dude. Great job dude!

Jimmie is the guy you want to go to for your appliance repair and service needs. I will go nowhere else. I am landlord and need fast reliable service for my properties.
Responsive, knowledgeable, Personable, dependable, reliable, trustworthy, honest with high integrity.