customer service is excellent upon the sale but when it comes to the returning its horrible. the old man open my bottle of glue twice and sniff it then went to the shelf check another bottle of the same thing. old man said 20% restocking fee, serious?! when i didn’t even use it. the wife said: why you buy if your not going to use it?! im like uh?! can i just get my differences and leave. don’t waste you time here. go LOWES or HOMEDEPOT. same wood glue at LOWES, i could got 4 bottles!!! CUSTOMERSERVICESHOULDBEONTOPWHENITCOMESPURCHASINGANDRETURNING!!!
Mo G.
Classificação do local: 5 San Francisco, CA
This has exactly what you want in Hardware store: someone who actually knows hardware. I was looking for some specialized electrical cords and plumbing parts. The owner walked me to the back of the cluttered store and got me exactly what I needed. This couple have run this shop forever and have tons of stuff packed into this shop. Prices are cheap too. If you are someone who would rather support a local small business than drive out to Lowes or Home Depot, then go to Shic Hardware.
Mary S.
Classificação do local: 5 San Francisco, CA
This is a local hardware store, run by a very, very nice couple who are extremely helpful in getting you what you need. I love these kind of hardware stores, they are packed with stuff and feel so cozy. It might not have every up-to-date thing, but I often run there for basic stuff, and have had no trouble getting what I need. Also, get your keys made here! I have had such bad luck with having keys made at other places, where the keys wouldn’t fit in the lock even after going back to get them re-cut(sorry, Cliffs) but they always cut keys perfectly and inexpensively here. Support all the local, mom and pop businesses in the Excelsior and come here for your hardware needs!