Schoggi Imported Swiss Chocolates

My sister loves the chocolate covered orange peels so i come here a couple of times a year. The chocolate is very good and I enjoy it, but I do like SF Chocolate factory chocolate better.

Whomp whomp whomp. Foreal?! 9 chocolates and 8 macaroons cost me 47 $ and Yall still wanna be rude and uppity. Not crackin schoggi, not crackin.
*side note. Candy spot that doesn’t do samples.

Horrible horrible service. Smug girl would rather play with her phone so took the phone off the hook to avoid answering it.
The hours are not reflected accurately anywhere. And a telephone call won’t get you anything. I’d called numerous times (11) left a message requesting the hours and when I got there found the girl had taken the phone off the hook. She was sitting there playing with her phone, and the place was empty.
You could hear the fast busy of the dial tone throughout the store.
I’d called for three days in a row to be sure they were open. I didn’t want to make a drive from Marin to find it closed as I’d done earlier in the week. The website lists the hours as 11 – 7, the answering machine lists the hours 10 – 6 and the actual hours according to this smug girl are 12 – 6.
Poorly poorly run company I called couple days in a row to try to find out whether they were open.
When asked why she didn’t answer the phone and then took it off the hook she just laughed.
I will not be going to this place again. Lucky for me my husband likes chocolates from another chocolatier.
Don’t waste your time the chocolate isn’t worth the irritation.
And you have to park 2 blocks away. If the owner cares it was ⁶⁄₁₈ at 1:55.

Terrible customer service. I made in total of 5 attempts to purchase a chocolate drink from this ‘rude and bizarre employees’ and only able to get 1 drink from her.
I’m done with this store. :-/​
They really need to train their employees better than this.
Please check out the store if you want to be treat like a piece of poop.

The employees seem to be trained to avoid eye contact. Bizarre: felt as if they don’t want a certain looking type of person in there (read: not-​rich looking). So 3 chocolates cost $ 5 here and I guess this is the attitude to go with it? Cool. Target is across the street.

The store did a great job of nicely displaying their chocolates, but none of the chocolates we tried are on our list of those we have to have again. Hence the 3 stars.

I gave my boyfriend a not so subtle hint that I wanted to try the chocolates from this place because I had a good feeling about them, being Swiss and all. So he picked up an assortment of milk chocolate truffles and caramels. Turns out my hunch was right, these are very fine confections! I was a total fan of their signature caramels.
I shared only two out of twelve chocolates with my boyfriend, and to be honest, that was two too many. I would recommend this place over other options for chocolate confections in the area.

Having wanted to find a quiet spot to get some work done and eat some fine chocolate and coffee, I was met by the rudest employee working there a grumpy old fart who clearly does not know anything about customer service. I asked if there was wifi and he told me that they were not a coffee shop– Strange since they sell both coffee and tea. The place was completely empty and he felt the need to be rude to his one and only customer entering the shop. Completely awful representation of the brand. I thanked him for his attitude and left.

That swiss chocolate was wonderful! Can’t forget your swiss hot chocolate as well. The hazelnut lucie was tasty and they served it on a plate (very presentable!). Workers were nice and very helpful. They also have macaroons and cold beverages. Great date dessert spot to eat at! Located right outside of Yerba beuna financial district.

I passed by Schoggi several times on our walk to the Yerba Buena playground from the Palace Hotel.
On our way back today it was cold and windy and I wanted to go to Blue Bottle Coffee Company but didn’t know where it was although it was close by.
They serve Nespresso coffee which seems to be very popular out here. There is even a Nespresso Boutique a few blocks away. Nespresso is just like a Keurig but sold at more upscale department stores and the girl told me they ‘re not really known for coffee but she could make a pretty good and strong Cappachino: p
They also serve Macarons and she said they were also very good. There was only 3 flavors left so I thought they might be good. I picked two Rose Water, Raspberry, and Pina Colada. They were about $ 2.50 each, about $.75 more than the going rate in LA !
I wasn’t in the mood for chocolate but I picked out three pieces anyways: one with dark chocolate that I didn’t try, a beautiful almond nougat and a chocolate covered apricot dusted in powder sugar. Very good but expensive: o
The Rose Macaron was pretty good although I still prefer Bottega Louie’s. My son had the other Rose and Rasberry and our nana had the Piña Colada.
They have so many beautiful chocolates, fruit jellies and miniature tarts/​desserts. It would be a better experience to dine in and to enjoy all these goodies on glass and ceramic: p

Schoggi is a magical high end chocolate store.
All the chocolates, jellies, mini pastries and marzipan are perfectly arranged and as pleasing to the eye as the palate. The worker’s personal demeanor fit the store’s elegance, and they were very helpful in giving recommendations about popular items as well as highlighting their unique offerings.
I ended up with a 9-​chocolate box that hit the sweet spot and an adorable chocolate bear for my wife. Delicious!

This is a good sweet spot to take a break from work or shopping. Just across Yerba Buena Center, there are a few small tables where you can enjoy your chocolate and coffee.
They only offer Swiss chocolates, with a good selection of liqueur-​filled bonbons, truffles and marzipans. Some of the chocolates are a tad too sweet for my taste, but I actually liked a few of their marzipans — ie. falliere (pistachio walnut) and their fruit-​shaped marzipans. I also enjoyed our server’s recommendations: caffe au leurre and lucie.
However, I’ve visited quite a few SF chocolatiers and had my fair share of truffles and bonbons (ok, a lot), and their selection is middle of the pack. A solid 3-​star, but it faces some tough competition with Cocoabella and Chocolatier Blue nearby.

MOLD ALERT! First time trying the chocolates at this store and the truffle was filled with mold. My husband called and spoke to the manager and he said its common because they don’t use preservatives. Basically saying they do not throw out but would rather sell old, molded stock.

Cortado + Noisetta (Hazelnut choc)
The chocolate I got was nice, creamy and not overly sweet. The server explained a Cortado is an upside down cappuccino, whatever I got was not that. It was a small cup, lined with milk at the bottom and a grainy brewed coffee texture on top.
The staff are extremely unprofessional and unnecessary. 4 staff versus 2 customers. The only noise was them talking loudly over the peaceful music.

Yerba Buena Lane… I only know what restaurants are there, but I’ve never really stop by any of them. I guess free time and their sign on Market Street lured me into here after I bought one load from Cocoabella just 15 minutes ago. Curiosity killed the cat with too much sweets!!!
Just kidding, I don’t really like sweets, so I tend to go for dark chocolates whenever I fancy some. Location is not too noticeable without the signs, perhaps that’s why the store isn’t packed with visitors like Cocoabella would have. They have outside seating and a few indoor tables for those who want to enjoy a cup of coffee with their chocolates. They do offer regular cups and paper cups, depending on how long you want to enjoy your time there.
I scanned through their three showcases of chocolates. Two and a half to be exact, one half was with petite pastries and macarons. I’ll probably come back with another review on their pastries and macarons. I only bought three pieces of chocolate this time: Lulu (pistachio and almonds in milk chocolate), Pepper Baton (dark chocolate stick with dark chocolate ganache and pink peppercorn on top), and a Bierbrand Truffle (dark chocolate truffle infused with beer aged with similar taste as whiskey).
I must say, the richness of their truffle is on par, if not better than Teuschers. Perhaps it’s my little personal preference, beer + whiskey, two of my favorite compared to Teuschers’ Dom Perignon and Grand Marnier. The aroma is amazing with just a small bite to open up the truffle piece. I would go for another piece of it. Lulu was okay, a bit too milky for my taste and overwhelms the almond/​pistachio combo. I would prefer the Trio at Cocoabella more than the Lulu. Pepper Baton is pretty to look at, but a bit strange to devour. The piece looks like a tree branch with little berries blossoming on it. Perhaps it’s due to the placement of the peppercorns, so the spicy chocolate combination is separated and didn’t go too well as chocolate would have with chili.
They do have some unique pieces. I’m not sure if I’m that adventurous yet. For example, I’m not sure if I would try a sphere piece infused with anise oil. Otherwise, the chocolates are pretty standard. If you’ve had Melty Kiss from Asian markets, you can probably come and try their ice cubes. Same idea but I would say it’s worth trying, after all, it’s a different perspective than your store bought chocolates.

This apparently is the only store for Schoggi chocolate in North America and looks more like a jewelry store than a chocolate store. There are rows and rows of delicious looking chocolate. I tried a few of the truffles and enjoyed it.
I wish they would do more to share what’s unique about the chocolate so we can appreciate it more. Otherwise it just feels like good but expensive chocolate. They could learn from Sprinkles on how to do this. Sprinkles makes sure that the customer learns about ingredients… chocolate from Belgium, Vanilla from Madagascar etc and after that you feel like what you are getting is cheap though it is not.
Another technique is to get really passionate employees who draw you in and share their passion and knowledge about the chocolate with you. That was clearly not the case here.

The very pricey chocolates were pretty good. BUT… there were three people working in there when they probably only needed one. None of them were too eager to quit their conversation and help me. One finally did but the total douchebag guy was still talking with the girl and he was soooo unprofessional. If you are selling high end stuff, you should be pretending to have some class.
I’d pass this place up.

Schoggi is totally unknown to me until I walked by their storefront after having lunch at Tropisueño nearby. Imported chocolates from Switzerland just sounded too good to resist.
The store is huge but dominated by an oversize display case featuring arrays of their sweet treats. Besides chocolates, you can also find coffee, drinking chocolate, petite pastries, pâté de fruit and even some macarons.
I hand picked a small box of 9 pieces. The total came up a little over $ 20 which is in line with other chocolatiers in the area. Every piece I tried was fine but just not the style I like. The fillings were a little too sweet for my taste and the truffle was not intense enough. I like my chocolate really dark and dramatic. Those who prefer sweet and milky might like Schoggi more than I do.

I actually thought Schoggi’s was really good. The Swiss Chocolates were very deep and pure tasting. There’s a great variety of chocolates and flavors to choose from, not to mention that they’re all so beautifully presented as well! Any place that serves delicious sweets decorated to perfection is a place after my own heart!
I ordered a few of the pistachio and hazelnut flavors and even a macaron. All yummy and gone within seconds of hitting my plate.
There’s a couple of tables for indoor seating.
Customer service was really helpful and friendly!

Like Switzerland during the world wars, I remain neutral about Schoggi not as susceptible to attacks of chocoholism as others. However, Jamie W. and I stroll by Schoggi all the time wondering what kind of pretentious nibbler would partake in such small, expensive bites of transatlantic decadence. Well, I guess that would be us now because curiosity got the best of me since they provide café tables which should make you feel like you’re on the sidewalk of a bustling Alpine village ready for the slopes.
SNAP OUT OF IT!
You’re on Yerba Buena Lane two steps away from the derelict about to bum change from you. But you can wear a turtleneck sweater in the middle of summer and pretend, can’t you? There are nearly eight different types of chocolate to choose from, all very meticulously presented (see photos). We ended up getting four designer truffles for about (ka-​ching) $ 9.25. It did include my Café au Lait which would have cost me $ 2.50 anyway (see photo). Jamie got a $ 1.25 glass of Steamed Milk (see photo) since he thought having hot cocoa would be rather redundant. So true. Five minutes later and our Swiss holiday was over. Back to avoiding the panhandler again.
CHOCOLATE — 3 stars… OK I guess, I honestly don’t remember them that well
AMBIANCE — 3.5 stars… what you expect a chocolate shop/​café in Zurich would look like
SERVICE — 3 stars… very quiet group
TOTAL — 3 stars… probably not in their target customer base

Café à né manquer sous aucun prétexte. Dans cet endroit vous pourrez faire une pause de votre après midi visite pour dégustez une offre «combo» qui se compose d’un vrai café à la Francaise ou un expresso accompagné de 2 super chocolats Suisses.
Il est rare de trouver aux States des endroits ou l’on peut déguster de bons cafés et pas du jus de chaussettes.