SailAway Cruises & Land Vacations

My wife and I just returned from our honeymoon that was expertly crafted by Claire, our travel agent extraordinaire. We had some honeymoon ideas when we contacted SailAway, but Claire took our Wants List and built the most perfect trip for us — tailored to our lifestyle, travel style, and budget.
We went to Moorea and Bora Bora for the best two weeks of our lives. We’ve traveled all over the world, having used many different agents based in different cities. Claire and SailAway were hands down the best. They listened to our thoughts, worked in everything we were looking for, and gave us an absolutely perfectly designed and meticulously organized and thoughtful package that included all transfers, all necessary docs, relevant and helpful recommendations, and a very evident caring touch.
I would highly recommend SailAway and Claire for any travel needs to any and all destinations. It doesn’t get better than this — so take advantage!

My husband and I recently returned from a Mediterranean cruise booked through this agency to celebrate my birthday. I contacted owners Dennis and Claire Sanchez of SailAway Cruises and Land Vacations after speaking to several people who highly recommended them. I am so glad that I made that call. All I had to tell them was where we wanted to go, when and for how long. They immediately sent me different cruise line itineraries with pricing and the specials that were being offered. Their professionalism, knowledge and resourcefulness is abundant. They are extremely patient with any and all questions you may have and are very thorough verbally and in writing. And they respond to telephone calls and e-​mails in a timely fashion. My cousins from Puerto Rico decided they wanted to go on the cruise as well, although, Spanish is their primary language, Claire was able to communicate with via telephone and e-​mails where they understood everything. No problems. They were impressed by her superb customer service as were we. Our post cruise 2-​day stay was great. Top notch hotel in the heart of the city. Everything from start to finish was hassle-​free because these travel agents take care of all the details. Thank you Dennis and Claire for making my birthday celebration/​our vacation on and off the ship a memorable and wonderful experience. We wouldn’t think of going to anyone else to book our next exciting vacation and will refer our family and friends. You truly are «travel experts»!

Last year, my mother finished her treatment for stomach cancer, and one of the things on her bucket list was to take an Alaskan cruise. I had never used a travel agent before, but was so overwhelmed with the choices of Alaskan cruises that I decided to contact Dennis at SailAway Cruises and was grateful that I did. Dennis and his wife helped me plan our once-​in-​a-​lifetime family trip to Alaska last year. Dennis was expedient, very responsive, and extremely helpful, having actually taken the very cruise that he booked for us. He was very knowledgeable about small details, like which part of the ship was the best part to stay on, which meal plan was best, etc. He answered my numerous email and phone questions with great patience. You would think I was his only customer, given the attention he showed us. As it turns out, my mother succumbed to her cancer 4 months later, but at the time of our booking, we had no idea that her cancer had recurred. He helped us grant her one of her lifelong dreams to see Alaska, and it was such a memorable and meaningful experience. I was apprehensive about taking a cruise, but the Celebrity cruise ship was a destination in itself! Just beautiful. Thank you, Dennis! We will absolutely be booking through him for any future travels.

My husband and I were able to live like royalty on our honeymoon thanks to Dennis and the magic that he did.
3 months before our wedding my husband and I decided that it was a little late, but we really wanted to go on an all inclusive one week trip to Puerto Vallarta, Mexico. We thought that it was going to be crazy expensive and would have to sacrifice quality since we started the honeymoon booking process so late.
BUT Dennis was able to hook us up while staying within our budget. We LOVED our top of the line hotel/​resort, as well as enjoyed all the little suggestions that he gave us.
I wouldn’t think about asking any one else to help me plan any other memorable vacations.

Our family was looking to go on a cruise to Alaska. We usually take care of our vacation arrangements on our own, but I quickly succumbed to internet overwhelm, and decided to call Sail Away. I was SO glad I did!
We had a million questions, which they very patiently answered. They were able to get us on a ship on somewhat short notice, and since we were traveling with two children we needed a stateroom that would sleep four it was no easy feat.
They had excellent knowledge of the ship, and got us a cabin in a good location, midship. We were very glad of this, since the first day was slightly rough seas, and the middle of the ship had less motion than other areas.
They followed up with us at just the right time to make sure we had taken care of all of our documents (boarding passes, luggage tags and the like), and were just so friendly.
We got home from our vacation today, and it was absolutely wonderful. We will definitely book with Sail Away again for our next cruise.

Great travel agency. Lots of good advice and personal service. They always get back to you quickly and go out of their way to make sure you get the best value and have the best vacation. I will use them again, and I recommend them highly!

The best travel agency that I have ever used! A small business that still really believes in customer service. I have booked several cruises and all exceeded my expectations. The agents are well travelled and able to make recommendations from personal experience. Calls and emails always promptly returned. Agents are very flexible and willing to do research. Great service for experienced and first time travelers!