Rev

Keep away from them! Extremely non-​accurate service I have ever tried! They do fantastic jobs, such as translation of a BLANK line under the «Visual or Hearing Aids» line at my drivers license as «wearing eyeglasses/​lenses»! Thanks god I can speak English, and have it corrected! What did they do? They have erased all the «Visual or Hearing Aids» line, including the subject! what if I could not speak English?

I used
to get two audio files transcribed. I was a bit concerned, as they don’t have the best reviews on Unilocal,but I decided to take a leap… maybe because I needed the transcription so badly I was a bit pushed. But, for $ 1 a minute I was willing to go for it. Oh, am I a happy person today. I was surprised and delighted with the turn around time. It was super fast, as in I sent in my request at 6pm and I had both files transcribed within 2 hours.
I looked online at a few places and I have to say that once you needed the work done within a day, the prices went up fast. I didn’t expect a couple of hours, but it made it possible for me to submit my application today instead of tomorrow… what’s that worth… priceless :)
Anyway, I was very very happy with the service. I had two different transcriptionists and I thought both did a great job. I would definitely use the service again.

This my first review on Unilocal but I definitely needed to do it! I was a bit afraid to use Rev services because of the pretty bad reviews but they expected all my expectations. Communications were great. I got in less that three hours my document translated via email and received 48h later the notorized copy in my mailbox and all of that for a price you won’t find elsewhere (I asked quote to 4 different other company who were charging between 3 and 4 times more for the same service!) Thank you Rev!

I don’t usually write reviews but I feel like I owe this place a good one. I was scared to use
because of the bad reviews, but I was finding it near impossible to find any other translation service in my area that would translate my diplomas from Spanish to English and certify the translation. I scanned my files, placed my order and had my diplomas in my email in less than 2h and as a bilingual speaker I must say the translation is perfect. Definitely cheap and convenient, would totally do it again.

SCAM. One of the worst kind,
stay as far away as possible. we had to reverse the payment. thankfully usaa is more than helpful. every single line on their website, is a lie (
). for you by any accident (birth certificates), call your bank right away and have the charges reversed. they will gladly do it, and put them on a blacklist. so eventually they can only deal with the bank of west bumbfuck ohio.

I have had over 7 months to observe the work product for different languages. What I have noticed is I have never had any issues with the Spanish translation and as such am a big fan of
existing Spanish translators, but did find some issues in native countries with the Portuguese, Korean, and Japanese translations. Portuguese the issue was just that different local words were used than was included in translation, so I didn’t find that so bad. However, for Korean and Japanese translation received there was much confusion with intended native audiences. So I suppose it really does depend on the translator used. Would love if
permitted customers to rate work product done by its translators, and permit customers to request a particular highly ranked translator work on the job. Typically folks would pay more for better quality than get something not as good as it could be. I found the customer support and office folks very accommodating at
, but if one gets an incorrect translation one doesn’t desire that translator to fix it. Thus I also recommend the ability to have a different translator fix an incorrect translation.

The only negative thing I have to say about these folks is I just called them and it went to vm, which is ok. However, their recording asks that you wait for someone to help you. This message repeated every 15 or so seconds. I listened to it 13 times! Thirteen times before another recording stated that there were no available agents to take my call ‘at this time’ then suggesting you leave your # so they can call you back. That to me is a big failure in communication. Better to offer ‘we are experiencing heavy call volume at this time’ and then the suggestion to either continue to hold or leave a number for them to call you back. The caller does not need to hear the recording so often (once or twice over a 1 minute period is ideal) and definitely does not need to hear the existing concluding message, after the anticipation of someone answering your call eventually, if you wish to continue to hold. Frustrating, annoying and unprofessional.

Absolutely the worst transcription service I have ever used. I transcribed 15 interviews before I had a chance to review the quality and it was impressively bad. The transcriptions are unusable. I asked for a refund, and they outright ignored the request. I urge people to stay away from this company. If you need to understand your transcripts, it is worth it to pay a little more for higher quality.

I will never use this service again! Inflexible and doesn’t believe the customer is important.