Relax Feet Massage

The Relax Feet Company sold all of their stores except for the other 1 in the Outer Mission, right after I bought the $ 500 deal! Looks like they are closing down on May 31!
The Tuesday & Wednesday receptionist quit & they closed the store on those days instead of finding a replacement. This made it very difficult to make appointments.
I was told on May 19, that the new owner refused to take appointments with the old members! Looks like this last store has also been sold. Both the receptionist & I sent a message via email to request my balance. No answer.
The original message said that we had until May 31^st to use our credit! They stopped on Thursday May 19. Very unethical business practice!
I will never use the new company 620 Massage!
Contact BBB, Dept of Consumer Affairs & Mike Finney if you have a similar situation.

Update 2: If you are affected by this business’ change of name and not honoring membership /​gift cards any more, please file a complaint here —
Wife bought 3 gift cards a few months ago, and when we called in to use one of the remaining two today we were informed that they don’t accept gift cards that they sold a few months ago «because the owner has changed.»
On repeatedly asking who the new owner was, they didn’t give the number. Finally, they said «Mr. Joe is the new owner.» Even though it is the same staff, just because the owner has changed, they have given up on all responsibilities they had for customers a few months ago. This basically means that you can’t trust this business at all.
Unless you want to get cheated, do not buy anything in advance from them. You cannot trust this business any more, and I’ll be surprised if they don’t change their name on Unilocal as well to get rid of all the low ratings here.
See a similar review of other businesses under the same name here —
— where people have been cheated. I would advise all Unilocal members to connect together and file for a class action lawsuit against all these businesses (since the fact that they are not giving out the number of the owner is suspiciously close to being the name of the business has changed — nothing else).
Update 1 (May/​21/​2016): After searching around for all the relax feet massage centers, and calling them, I stumbled upon this one —
— and after calling them on the new number (at least someone had the decency to point to the new phone numbers), all I hear is «sorry, no relax feet, sorry, no relax feet, sorry, no relax feet.»
* Complaint ID filed with BBB — 11 461 772
* Complaint ID filed with Dept of Consumer Affairs — CU-​20 160 521 100 108

I’ve been here three times, all of which have been times with vouchers from Groupon. The $ 28 voucher gets you the «Ultimate Foot Lover» massage, regularly $ 35 at this location. The 60 minute massage focuses on feet, shoulder, arms and back. The location is small and cramped and the intake is immediately to your right upon entering and separates it from the massage area with a small partition.
Every time I’ve visited, the location feels musty due to its cramped size, body heat, and recent El Nino rains. After checking in, you’re escorted a few feet back to one of their black recliners. The space houses about six recliners and three private rooms. On my most recent visit, I was sat on the recliner on the outer edge where there’s a bright workspace and sink. Not very relaxing.
The massage begins with a foot soak, where you’re asked the type of soak you’d like. I typically ask for the anxiety reliever but I don’t honestly feel any aroma or effect. The employee proceeds with a head rub, arm, shoulder, leg and lastly a back rub. The biggest issue has been the inconsistency the three times I’ve visited. The first time was okay, while the second time was much better, and my most recent was by far the worst. It felt less like a massage but more of a friend giving me a mediocre rub as a favor.
Although the employees are hard working and mean well, I simply can’t recommend this place for the prices they are charging. They’re are similar places that charge less and are much better and more importantly more relaxing. The combination of the small space, its musty smell, poor massage and high prices makes me think I won’t be giving this business any more chances, groupon or not.

First I come here they are very attentive this feels so good, well worth the price not to mention Mary is awesome come see her I definitely will recommend & and come again also.

This is for the Lombard Street location, although the Groupon I bought could have been used at any location. I bought a Groupon for a Ultimate Foot Massage and a neck wrap — supposedly a $ 71 value for $ 44. When I got there, I read the menu of services and NOTHING there was $ 71. In fact, I think the price I ultimately paid was exactly the menu price. So the foot massage was nice, but I dislike this way of doing business and realize that I should have checked them out myself for price, not just service quality.

I would give this place 2 because I didn’t pay full price and because the people are nice. The place needs to renovate big time! I would start with change of carpet, hide/​change sink that looks like basement/​laundry mat sink. I would also change the cream or oil that they use for massaging. It doesn’t smell good to make one feel relax or calm. There was a language barrier and they need to stop massaging spine which was painful.

First visit to the Geneva location for Mother Day 2015 along with my family. We had a relaxing pleasant experience. I recommend this location, friendly staff and masseuses are gentle. Mentioned the troubled areas of my body, and focused on the area which needed more attention. Will definitely return.

Got the deals on Groupon. The ladies were super nice and friendly, but their massage techniques weren’t the best I’ve had. At one point, I felt like she was using this stick directly on my spine. This really hurt! I wouldn’t come back for full price, but perhaps if I decide to purchase another Groupon for $ 9, I will. They were very nice people though!

I feel compelled to write this review on behalf of the women that have been suckered into purchasing the groupon offer (60 minute foot massage $ 19) that lead my friend and I into this establishment. warning: this business has several locations with slightly different names.
Upon entering this business, I was greeted by a young woman (manager) sitting behind a desk asking for pertinent information i.e., email, phone # and your signature on a college ruled notebook??? I’m not sure why this was needed. Thankfully her English was limited so she took down our information incorrectly. She asked us to select the fragrance that we would like to use claiming they had healing benefits. I opted for lavender and my friend chose jasmine, none of which you can tell they used on you. If I didn’t know any better, I swear they used food coloring because you couldn’t smell or feel any difference. As you’re lead into the back room (the other side of the managers office which is just separated by a partition, I noticed several black leather recliner chairs that extend flat. Two of their employees were asleep and snoring on these very same recliners that you the customer are placed in. The snoring is something we could hear as I am supposed to be relaxing. The two people that provided our services, didn’t speak English at all, so if you have any questions or concerns, they cannot answer you. Instead they have to shout for the manager (did I mention she had limited English too?) to answer your questions.
For the first 30 minutes, my person used her elbow to massage my spine (notice how I didn’t say my back). Yeah that didn’t feel good. She then used an oily substance and applied it my temples and face. She «massaged» more like stretched my face with this oil that made me break out like a hormonal teenager the next day. Don’t believe me… I can play connect the dots and can probably outline all the islands of Hawaii on my forehead. I can assure you it’s not cute. She then wiggled my arms around in the air and dropped my hands so that they slammed onto the chair. Something you don’t anticipate being done to you, and then followed by a painful rubbing on your calf muscle and foot from repeated strokes in the same direction and location.
I was so uncomfortable by all that was being done to me that I couldn’t wait to exit. To sum things up, this review is simply targeted for women. Generally speaking, I believe men might enjoy this abusive manipulation.

I received a massage by a skinny woman who basically lathered me with lotion for 1 hr. I didnt know if this was what i paid for so I open my eyes and looked around and saw that the man who was massaging the client next to me was doing more such as bending the legs and more vigorous massage. There was a man who worked there I will ask for him next time.

An extremely affordable, non intimate massage place in the Crocker Amazon/​Excelsior area.
Don’t expect your own room as it is an open floor with 10 or so chairs. If you go on their website you can get $ 5 off your first massage, just recently I got $ 10 off for a Easter special. Their massages are VERY affordable and if you aren’t a member or have a coupon, an hour body massage will cost $ 30. I’ve came here twice and left satisfied, forget Massage Envy, this is what you call getting your money’s worth. It is located right next to the Broken Record bar on Geneva Avenue.

I went here twice already. Both getting a foot messages. They offered me the gift card packages to safe me some money, but I declined since I might not coming back to SF soon.
Anyhow it is true with some of the Unilocalers said, it’s not serene, it doesn’t have fancy smacy quiet etiquette. But what do you expect with $ 30 foot messages? to be treated like a queen?! Give me a break!
If you want to be treated like a snotty baller, but spent money like a stingy witch, well… good luck to you! Go to a Tru Spa or Burke Williams for ppl to kiss your ass. Don’t expect anything like that here. Even in those posh spa, you can still be treated like crap!!! I can say because I’ve been all of those places.
Why this place? because it’s super close to my house, think walking distance. No weird guy at the bus/​BA or driving around and around for parking.
They need to have stable crew tho. The first time I came, the lady that helping me was very attentive. Mei knows what she’s doing. Altho speak very limited English, she was very attentive attending me from the water temperature to carefully wrap my foot so I don’t feel cold. She hit my sore spot like a Robin Hood.
The second time I was there I was with another lady. Her name is Candy. Sorry Candy, but I think you need to have some more practice. A bit sloppy and she can use more strength in the places that need to be done. Practice, practice, practice!
I saw the service has been improved. They opened the door to you, right before you want to go out. Very polite and I would like to give her another chance.
I think more male masseuse than the female. The receptionist said only 1 female masseuse here. When I asked where is Mei? The receptionist said, she already going back to China.
I would like to see more consistency on the staff here. For some reason, I’m not okay with an old man messaging my body. I know what I sounded like now, but I still can’t grasp to be grope around by an older man.

i really wanted to like this place because i was excited that there was one in my old neighborhood but it was just ok. First off the environment seems nice at first look but then when you get in on the left side is a bright florecent light with an open sink and its just hard to relax because you hear all the water filling up in the buckets and dumping of the buckets and theres just alot of noise and just so much commotion going on plus the workers were talking on the phone or to each other really loud… i dont know if it was because the front desk girl left for the night but all the therapist started being noisy and loud and it just wasnt nice or relaxing especially when your paying a little more at this place than some others. And when i asked for a nice firm foot massage to help my feet which i asked for it just ended up being light with no pressure and rushed… she just didnt pay much attention to some details and even when she did the cupping on the resting foot the cup fell off and she didnt bother to reapply it… it fell off after less than a minute and it sucked because that foot wouldnt get the benefit of the treatment… lastly the massage was so rushed the therapist didnt even finish massaging my back she just said «finish ok»…so thats how i feel about the experience thats it was just ok… i feel bad writing a just ok review for a local business but maybe their business will improve if they just work on those details… like for example keeping other therapist quiet for the rest of the people getting massaged and maybe not rushing just because your supervisor or front desk manager left… maybe i’ll give it one more chance but i’ve experienced better for 20 and they charge 30.

I went here with my mom because the price sounded great. The massage was good but the atmosphere was nothing relaxing! The room is just a communal area with 8 massage chairs, no walls separating you from others so no privacy.
If you don’t mind getting a massage in a chatty nail salon environment then I recommend going here. The employees are walking around talking to each other and talking to the massage therapists as they are working on you just like a nail shop. All the talking makes it a little difficult to relax at first but I just forced myself to tune them out.
The interior design is just a plain room with beds so it’s not a spa setting at all.
Overall:
Good massage
Relaxing if you can tune talking out

great massage great deal! and the lady who works here told me there are more locations in the city, i would bring my friends to try on other locations too!

There r another new location from R/​F company! I tried it few days ago, it also as good as their other locations. Also u can get a good deal from them, if u join the member or buy a package!

Great Foot Massage !!!