Presidio Inn

This place is the exemplar of an armpit. Supposedly smoke free with cigarette butts everywhere, mold, stained sheets, dirty bathroom. I had to go to the office to have the room made up. Doorknob thing mysteriously «fell off». Do yourself a favor and go elsewhere. Many other options available in the area.

Totally disgusting. Mold, stained sheets, lousy service. Seriously just pay an extra $ 50 and go somewhere else if you care about your health.

The breakfast was true continental-​toast with choice of jam and butter with coffee and orange juice. The room was clean and spacious as advertised. When booking in the future, I will request a room on the top floor as there was noticeable sound due to foot traffic on the floor above me. For a budget hotel, I enjoyed my stay as the location allowed for easy pedestrian travel and it was a clean room. The neighborhood was nice and allowed for an interesting view of one of the neighborhoods of San Francisco. The complaints listed on other reviews were of over-​discerning customers. I suspect the reviewers have unrealistic expectations for the price they are willing to pay. I state again, the room was clean with everything working. When you close your eyes, it matters not the amenities as long as your safe and the room is clean.

We paid $ 155 hence the 3stars. Location is great. Walking distance to everything (restaurants & walgreens & hospital & etc). Free LIMITED parking so try to check in early-​ish. We checked in at 645/​7pm.
The hotel wasn’t all that. The carpet & chairs were dirty but the bed was clean which is all that matters. If youre a clean freak like me buy cheap sandals to wear around the hotel & to shower in. Also bring your own towels/​pillows.
One of the best things about this hotel was the rooftop view. Check out my pic!

We didn’t expect much when we were taking this hotel. We just wanted a clean room, and sleep, as we are just tourists, and looking around the town. We ended up staying for two days, the rooms are just straight up unsanitary. The reception is never any help, and when we came to check in there was nobody there at all, and we had to wait for like 10 minutes. The neighbors were noisy so we called them and asked them to keep quiet, when they continued, we called the reception a whopping 6 times with no help at all. Do not stay in this hotel, I do not recommend it. You won’t get what you pay for, the rooms are dirty, there is an ant infestation going on, and you will never get help from the reception. That’s all I got

I wish I could afford to stay somewhere nicer in SF but I always end up here.
The room always seems so dirty. We arrived for check in at 3PM, took the sketchy elevator to the 1^st floor, made it out of the elevator (thank goodness) and found our room. We opened the door and had to immediately open the windows. It smelt like mildew and spoiled milk. We knew for paying ~$ 120 we were going to get much in SF.
After checking for bed bugs, I opened the fridge and found spoiled food. Maybe that is where the smell came from? We went into the bathroom and there was no shower curtain — that makes showering interesting. Also the towels were crispy and had hair on them. So of course, showering there was out of the question.
I was surprise that the room we had this time was slightly larger than the last. I know we must be extremely broke if we have stayed here twice. Ugh. Anyway, this room had two double beds and a small kitchenette with a counter, sink, fridge and microwave. Fancy. Also, the hotel has parking — which is always a plus in SF. And free wifi.
Overall I can’t complain. You get what you pay for.

FRAUD and HEALTH VIOLATIONS
Deplorable, disgusting, unsanitary. The most horrifying lodging experience. On check-​in the gentleman barely spoke English, mumbled and requested my ID and Credit Card, which he made a photocopy (important later). I asked MULTIPLE times to get my driver’s license returned. In the room, the smell of chemicals was so overwhelming we had to prop the door and windows open. The windows did not latch or lock — a major security concern! The bedspread had burn holes, lampshades were stained, there was mold or some foreign substance in the shower. The shower did not have a locking/​latching/​closing mechanism. Light fixtures inoperable. The shower amenities were from random hotels. I am not certain how this place could even pass a health inspection. Here’s the kicker: remember the shady guy that checked me in and photocopied my ID and credit card? The next afternoon I was contacted by AMEX (I do love them) notifying me that someone attempted to use a fake card with my same credit numbers at a gas station in the same zip code as the hotel (CA and I live in AZ) but entered repeatedly the incorrect zip code for the credit card. (The credit card is a business account and therefore the zip code does not match that of my ID). Do we think this is a coincidence that less than 24 hours later after my credit card and ID were both photocopied there were fraudulent charges? I think not. This place needs to be investigated for both health violations and fraud. STAY AWAY!!!

Such a disappointment as its location is in a great area. The staff has a care free attitude and they aren’t very welcoming, it’s like they don’t want you to be there. The rooms are humid and there’s no A/​C in the rooms. The room smelled like bleach and it was dusty, plus it’s dirty. There was goldfish crackers scattered all over our room and under the bed and sheets. We didn’t sleep with the covers, they have blood stains from the bed bugs. As soon as we got there we wanted to run out. Please consider staying elsewhere as this makes a horrible experience.

I really do think that soneone died at sometime in our room. The smell was pretty bad in the kitchen area. The only good thing is that it was close to where we needed to go to in the morning otherwise thus place was pretty bad.

Die Umgebung ist ok, das Hotel ist eine echte Absteige !!! Man sollte sich überlegen ob man hier, oder lieber in seinem Auto schläft !!!

Too bad there isn’t an option for zero stars. Stayed at Presidio Inn because the hotel I originally reserved (Days Inn across the street) didn’t have double beds available. The room was infested with ants. The carpet was so dirty that when I went to take a shower, dirt came off of my feet. Had to go buy slippers. Don’t expect any sort of service, it’s all about the business. There was no discount for staying in such poor conditions. Save your money and don’t stay here.

I realize that I wrote my review two years ago — but I never updated it inform everyone of the after effects of staying here. Just looking through my profile and figured the traumatic experience was worth a revisit. Bed Bug bites — a lot of them. I saw the blood on the sheets but didn’t really think about it for some reason… we chose to ignore the obvious. Don’t ever do that. Freak out about the bed bug reviews. I had bite marks for at least 3 months. Two years later I still shudder when I think about.

Not bad. Good location. Pretty clean. Kinda noisy street. Really nice people. Good for the price

Don’t stay here!!! Pay whatever extra money you have to not stay here. Place was cold, wet, mildo smelling. I can’t describe how bad it smelt. No heat or air conditioning. They state «free parking» but that’s only if there is an available spot. There is not nearly enough parking spots per rooms so you end up having to park down the street and feed the parking meter. Rooms are disgustingly dirty. To top everything off the people in the office, especially the younger guy who wears the beanie are very rude and condescending. Try to make a complaint and be ready to be treated like you’re a fool. The presidio inn made our stay in San Francisco horrible and I urge anyone to pass on this place. It needs to go out of business so that a decent owner can take over.

As I sit here in my room, overwhelmed by the smell of cleaners, I look out on the view of this parking lot. I was delighted to find that the ‘free wifi’ offered worked for a whole 3 minutes!!! I got crazy and tried to check my email so I got booted. A little irritated a gave a call down to the front office… oh wait, the phone isn’t working either. Pumped to get some exercise, I headed down two flights of stairs to talk to the gentleman up front. I was informed I needed to wiggle my cord a little and also there was a secondary wifi network I needed to try. Giving them the benefit of the doubt, I went to my room and not much to my surprise nothing worked. Oh, and btw there’s no air conditioning and if you’d like to let the breeze in, there’s no screen to keep anything or anyone out of your window. My husband says the positive is they have Dish network. So if you really like to watch tv with your doors and windows wide open and you’d like to use your phone service as your Wifi and landline, than this is your place. I would never come back here, even with the good deal we got.

Horrible. Dirty uncomfortable loud. Seriously we did not expect much but we did expect a clean room. The room was stuffy the carpet had not been vacuumed and the bed was made with the sheet on the wrong side of the comforter. The bathroom fan sounds like a jet engine. The curtains have holes in them and there’s no sheer so your choice is blackout or curtains open and anyone walking by can see in your room and if you open the window for some air then you hear the Lombard traffic. You can also hear the people from the above room walking, flushing, etc.
This motel is disgusting. It is an embarrassment to San Francisco. I highly recommend against staying at the presidio inn.
We didn’t expect much but a clean room is sort of a basic expectation from an inn motel or hotel. Our room was not clean it was the most disgusting room we’ve ever stayed in

It is still «fresh» in my mind. Just had one of the longest nights of my life. This place
should come complete with a Hazmat
uniform along with your room key.
Dirty felt carpet, a urinated stained chair and no top sheets on the bed. So you’re sleeping directly with the comforter from the previous guest. 2am a stampede of screaming tenants, 3:30am a garbage truck underneath our 2^nd floor unit dropping a 10 yd box up and down. Impossible.
Stay away… please. I am not a picky hard to please customer. I just wanted a clean room and a restful sleep. I got much less of what I needed and much more of what I didnt. The only reason I booked this was to be in close to UCSF medical center on Divisidero for less than $ 300/​night. I’d rather stay in South San Fran in airport hotel and drive in!

If your skin is sensitive this is not the place for you. I was lucky enough not to endure the rashes, however, my girlfriend was not. She had been bitten pretty badly (about 15 – 20) & the owner really didn’t want to do anything to solve the situation.
It’s a pity because the location of the inn makes the city easily accessible, but in the end, no one should be charged $ 210 per night for a bedbug infested room.
There are an abundance of inns to choose from along Lombard street; I would definitely steer clear of this one. Also with the large number of complaints this place receives, I wonder why the better business bureau has yet to intervene.
Happy travels everyone !!

Don’t Stay Here!!!
The worst place ever. Booked a double queen room gave me a room with two double beds walked in the room curtains were falling off window, no air conditioning and you could not open windows because it had no screens and it was on the walk way anyone could have reached in and grabbed you. The carpet was trashed wrinkled. They gave you a wifii code but you could not sync to it. The worst place to stay.

*** DO NOT STAY AT THIS HOTEL: BAD EXPERIENCE, BED BUGS, AND POSSIBLE CREDIT CARD IDENTITY STOLEN BY HOTEL OWNERS/​WORKERS TO MAKE CHARGES OF OVER $ 350 ***
ABSOLUTELY HORRIBLE EXPERIENCE. My boyfriend and I were looking to spend a night in the city, in transition to heading over to another place up north for spring break. We showed up at the hotel, excited for the chance to finally relax and explore the city, and as we checked in, a lady and her son came up to us. The lady showed us a couple of rashes– but they were REALLY scary rashes, because they spanned her entire leg and back and arms. Her son explains to us that there are bed bugs in the hotel rooms, and warned us not to stay there. As soon as we saw them complaining to the Indian guy up at the front desk, the guy immediately denies that it happened and ignores what they said. That was when we first got worried that this was a REALLY sketchy hotel.
Then, we go into our room — and it was the most UNCLEAN place ever. The headboard was filled with holes that indicated that there were bugs gnawing on them, and the bathroom was really dirty and filled with mold. The room smelled nasty. Outside, there were siren sounds indicating that this place was unsafe. Then, when we looked further down the headboard, we found more holes and decided to leave.
We make the complaint at the front desk, and the Indian guy denied the problems exist. Since I was taking the GRE in the morning, I could not risk having rashes the next day. We let the guy know that fact, and he once again denied that the problem exists. We ask for our money back on the basis of health concerns, and that we did not want to risk contracting a disease from bug bites.
The Indian argues with us for 20 minutes, saying that they could not return our money because it was booked through
. We told him that we would take care of talking to
, but we needed his confirmation that they will agree with refunding the money when asked by
. The Indian guy refuses again. When I ask him for his supervisor’s contact information, he tells me he’s too busy to talk to me. This goes on for another 30 minutes, and FINALLY, he caves and gives me a generic phone number for another property that the hotel owner owned.
We go outside and call the other hotel, and we leave a message for the supervisor saying that we were concerned about the rashes– and thus, we need our money back and we would appreciate his cooperation for confirming that the refund through
would be ok. He never returned our message.
We then call
, and after some explaining, they agreed to call the hotel’s owner to confirm the refund. LIKE WE PREDICTED, the hotel owner and the Indian guy BOTH deny the refund (or so the operator said).
was then unwilling to give us the refund, because the hotel owner apparently had told them that there was absolutely nothing wrong with the place. He completely denied the claim of bed bugs. They end up just offering us $ 25, and we decide that it wasn’t worth another hour of arguing– by that time, we had already been arguing for 2 and a half hours.
WHAT’S WORST IS NEXT:
We left thinking that this was the end of it, and we wouldn’t have to deal with it again. HOWEVER, a month later, my boyfriend (who paid for the hotel) discovers strange charges (amounting about $ 350) on his credit card. We were confused at first, because everything that he bought with the card was pretty safe and secure– and there was NO WAY that someone had both his billing address and credit card information.
***Then, when we trace back, we realized that this hotel had made copies of both his driver’s license and credit card. He also had to provide a billing address when we checked in.***
Then, we put two and two together, and realize that it must have been someone in this hotel (either the owner or the Indian guy up front) who stole our information to charge the $ 350 (in three separate transactions). We saw the address for the charges, and they were both made in San Francisco… one of the transactions was not far from this hotel. It had to have been them, because we almost never go to San Francisco– thus, there aren’t many opportunities for a San Franciscan to steal his identity.
The negotiation had ended on bad terms, so I’m assuming that they wanted to get revenge on us. Lesson learned: do not hand over credit card info to sketchy hotels, and if you do, demand the copies back. They have no business with your information, and they can really get revenge on you because they’re in a position of power.
IN SUMMARY, DO NOT STAY AT THIS HOTEL! Don’t risk your credit card information being stolen because they have leverage over you after you check in!

It’s a cheap motel. If you go in expecting anything more, you will be sorely disappointed. These are no-​frills accommodations.
But if you go in expecting a cheap motel, you’re going to be impressed with what you get. We had a huge king-​size bed and a flat screen TV with Dish Network. There was a nice glass shower enclosure in the bathroom. The view from the third floor was great, and the Presidio and Fisherman’s Wharf were only about a mile walk away. I especially enjoyed having a good Thai place across the street and Mel’s just up the road for breakfast.
Parking is a bit of a problem, especially if you have a large vehicle. There aren’t a lot of spaces available, and there isn’t a lot of room to maneuver.
But if you’re just looking for a place to crash after a big day exploring the city, this is a great choice.