PlumpJack Wine & Spirits

The General Manager was so condescending and rude, I was in shock. While I have supported this company throughout the years, I will not be returning to this store for my wine purchases. Her name was Debbie Brown. Everyone should be treated with respect when walking into an establishment, no matter how frazzled the staff may be.

Plumpjack is a convenient place to pick up wine and spirits in Marina/​Cow Hollow. The store is clean, organized and not overwhelming. Every time I visited Plumpjack, the salesman didn’t greet me or even make the initiative to offer help. Their wine selections change according to customer preferences and they get new shipments Tuesday — Friday.
Their wines are mainly priced from $ 15+ with a few under $ 15. They have a «20 under $ 20» section with various bottles of reds, whites and zinfandels. I really like how they put prices on every bottle. They offer a lot of non-​California wines. Also, if you purchase wine here, you can take it across the street to Balboa Café and open the first bottle without a corkage fee!
I haven’t bought liquor here, but it looks like they have a decent selection of whiskeys. If you’re buying a gift here, they’ll wrap up the bottle.
Also, you can get a free delivery from Postmates here. You pay for the booze, they’ll cover delivery.

I went here during The Bold Italic’s microhood event. It was near the end of the event, so I wasn’t sure if they were going to rush me out. That was not the case. The man behind the counter was so welcoming and we talked about other events happening in the neighborhood, as well as vineyards and wineries that we enjoy. I perused through their $ 20 section, which btw has a good variety, and found a Hoenig label that my boss always orders for our Christmas lunch at the Hayes Valley Grill.
As someone who loves wine and has a budget, I think it’s fantastic that this place has a section like this. I’m definitely coming back here to check out more of their inventory.

I must agree, the employees do not care about their customers. I was the only one in the store (besides 3 employees) and not once did I get a greeting or was i asked if I needed
help, even though they walked right by me a couple of times. I was actually going to inquire about the job they had listed online, but after 5 minutes of being ignored I left.

I was attracted to PlumpJack just by the name, but then I got to know it’s personality and I liked it even more. My supervisor, a Marina native, told me all about the wine shop and sister restaurant on the kitty-​corner, Balboa Café, and raved about their no corking fee if you purchase wine from PlumpJack.
And so that is what we did! Becca M and I made our way over to PlumpJack following a Unilocal Community event at Taylor Stitch and sifted through the numerous bottles of whites (she’s not a red drinker, which was a bit of a let-​dwon). The eye-​catcher when you first enter the store is the «20 under $ 20», a rack of wines ranging in price and variety. The salesman working there was very informative and helpful and suggested a few wines that were in our price range.
We brought them over to Balboa Café and enjoyed them with our Ceasar Salad and Risotto. ‘Twas a lovely evening of not getting gouged on wine. We drank one bottle and I took the other home, and let me tell you, I am very excited to sip on a $ 12.99 bottle of wine, rather than my usual $ 3 bottle. Bottoms up, y’all!

Great selection, well kept, and knowledgable staff! Brennan was extremely helpful in choosing a nice everyday wine that I have yet to enjoy. But more importantly, he took the time to discuss wine with me as well as show and recommend a few from Howell Mountain, which I am beginning to get interested in.
Best wine shop I have been to in SF thus far.

This is my go-​to to buy wine. I’ve never been let down by the staff’s recommendations, and the price ranges here are wonderful for broke kids like myself! My favorite bottle of wine is only 11 dollars.
Also, you can purchase wine here, walk across the street to Balboa Café and open the first bottle without a corkage fee!

I’d like to congratulate you guys on being so busy and successful that you could ignore my wife and I for 15 minutes in your store yesterday. Not even a «hello» or «we’ll be right there.» We left despite wanting to buy a bunch of bottles.

Husband and I walked in on Saturday. There were 0 other customers and 2 ladies working, maybe doing inventory — but in the front of the store. We walked around for about 10 minutes. No one acknowledged us even once. They sell Hanzell wine there so I’m likely to come back to buy a bottle or so. I hope that someone greets me.

Purchased several bottles here and I must say, the range is impressive and the prices aren’t offensive. Under $ 20 bottles as well as harder to find small vineyards. Oh, and a killer bourbon collection apparently.
The woman helping me yesterday was spot on with suggestions. Being that she is a former chef, I was compelled to ask when she works so I can return.
Better service in my opinion than the Noe valley location where everything is «so good» according to the salespeople who can’t exactly elaborate on anything without wine notes.
If you need a gift or you’re just ruthless to your liver, this place will be your friend.

Really awesome wine store. Great selection of wines and decent prices. Staff is very helpful with recommendations. If you need to buy a gift, they wrap the wine super cute. They also have complimentary chocolate tasting from time to time!!!

Just two days ago I was wondering around the Marina, with money to spend. Walked in to the store and noticed I was the only patron there. There was someone in a back area, breaking down a box or something. I looked at a few items, including a colapsable water bottle which I wanted to buy – I also had questions about their wine club. The guy came out from the back, looked at me, but couldn’t be bothered to say hello. I set my item down and walked out. What is so hard about greeting a customer?

Can’t believe how great is this wine store. A lot of great wines you can find .
Ppl working there are awesomely cool. They even help me how to ship my wine to my cousin in east coast.

My favorite neighborhood wine store! Excellent selection of wines at multiple price points (affordable too!) and knowledgeable, professional service.
The employees make great recommendations for wine, taking into account your tastes etc. Talk about taking the guess work out of wine buying!
I am looking forward to attending some of their wine tasting classes, so I can keep learning even more!

PlumpJack Wines is one of my new favorite wine shops. They have excellent prices and lots of helpful specials and staff picks. I discovered a couple of new bottles recently from their top 20 under $ 20. I also appreciate that they have a large selection of chilled wines, in case you’re looking to grab a bottle of white on the way to a party. It’s a fun shop to wander around and check out the selection. The bubbly section will keep me coming back for sure!

One of the problems with the Marina is that they’re really big on the (local) chains, which, if you live in West Portal, means a lot of the favored haunts there can be found closer to home. Even Plumpjack, the signature wine store in these parts, has another branch in Noe. But they avoid redundancy by focusing on California wines, as opposed to Noe’s more international selection. It’s a small space, but they make every bottle count. Not nearly as snobby as it could be, given the location, and you can find an affordable bottle in just about every style. Besides, don’t you want to see the spot where the Newsom empire got its start so many years ago?

Snobbish, even for the neighborhood!
Let me tell you something. Something that surprised even me. The first time i went to PlumpJacks I was dressed well and was treated well. Bought a few bottles and they were more than happy to make some recommendations that worked out well. So far so good — solid first experience right?. Well things quickly went downhill.
I decided to go back about one month later and even planned to purchase a case of Sancerre. This time I had just come back from golfing the day after rain. I was dressed rather shabby and had mud on my clothes. I couldn’t get the time of day and it wasn’t because they were too crowded. I know with certainty I was assessed as someone not likely to spend a decent amount of money and cast aside. Well their loss and I never plan to return. There are far too many places with good customer service that want my business and don’t care who I am or how I look.
Two stars because the original person who helped me wasn’t working this day. Maybe they have at least one person on staff with some class.

Helpful and patient with a wine idiot like myself. Always great recommendations and the staff has even been known to laugh at my jokes. (well, they are good)
They do a fabulous presentation for gift shipments too. Gotta love that.

I really enjoy having PlumpJack in my neighborhood!
They have a nice selection and the prices are not too bad. They have come in handy on several occasions. The staff is very friendly and will spend as much time with you as you wish. They also have a small selection of wine themed gifts and some fun tasting classes.

PlumpJack always reminds me of walking into a cool, dark cave for some reason. Oooh, and a cave with beverages — how nice.
In my continuing quest for the perfect wine shop, I have visited PlumpJack on several occasions — almost always with good results.
I have found the service to be slightly stand-​offish in a ‘we will let you come to us’ sort of way. But if you do approach a staff member they are quite helpful and friendly. There are also tastings available.
UPDATE:
I went to PlumpJack looking for a Christmas present for a friend. The service could not have been nicer or more helpful! After several insightful questions, I was lead to a great bottle of wine that fit comfortably within my price range and was a great hit on Christmas day.