Pinnacle at Nob Hill

I was a resident for a little under a year, leaving only because I had to change jobs and cities.
I rented one of the larger studio apartments (which was still quite small) but the design is such that space was never really an issue. And depending on your floor and side of the building, you may be lucky enough to wake up to spectacular views of the city. A tip if you rent here: if you crave extra space, try to get a east facing unit or south facing unit on floor 3 or below. They have walk out balconies.
I found the staff to be excellent. I never had trouble finding someone when I needed to contact them. While I was there the staff had to put up with a lot from rowdy tenants and did an admirable job.
The apartment made a serious commitment to upgrades and improvements. While I was there, all of the windows were upgraded, as were the elevators, resident lounge and roof deck. The apartments had a really modern look (hardwood floors, quartz counter tops) and were well maintained.
The location is excellent. You are close to Union Square, Russian Hill, Chinatown, the Financial District and tons of theaters, restaurants and clubs. The building itself has its own unique vantage point of the city on its roof deck that few people get to see.
Your fellow tenants are probably the biggest problem with the building, so you may have good neighbors and not have anything to worry about. The older tenants (the building has been in service for decades) are quite nice, but there aren’t many left. The remainder of the tenants tend to be young professionals and college kids. The staff does an excellent job of dealing with problems, but noisy tenants and rude smokers can still ruin your day.
If I ever move back to San Francisco and work in the area, I would first stop to see what’s available at the Pinnacle.

If I could give a negative number I would. Place looks nice but is a piece of $#!t. Mice everywhere, bedbugs, other insects, trash all over the place, never painted nicely, the tiny so called gym is a joke, it’s ran very unprofessional & the manager Karla is a puppet for the owner & the regional manager from AMC LLC. The assistant manager Cynthia is great, to bad she works for that low gutter place. I never talk negative about anybody or anything but this is the one time I have to let people know. Poor management, worse property manager & just a poorly ran building. It’s a pile of s#!* with a nice jacket over it. If you’re looking to move to SF skip this place & I promise you you’ll find way way better.

Nicest building I have seen in Nob Hill by far. All of the units are brand new, clean and in mint condition. I love having a gym, sauna and social lounge all in my building in addition to other amenities like a washer-​dryer and package delivery services. It’s a great thing that it’s a rent controlled building because I don’t think I’ll ever leave!

I have been living in SF on and off since 2010 and I can say The Pinnacle is definitely one of the nicer places I have rented. Let me go through what I see as the pluses and why it is worth living here.
1. Location, Location, Location. You live 3 blocks from Union Square, 2 from Grace Cathedral, and close walking distance to both The Ferry Building and Pac Heights… You can see the Cable Car going up Powell if you have an apartment facing East, not to mention some great sunrises!
2. The view! If you are on a high floor and facing the right way, it is awesome. I was on a 16^th floor corner, and the view is just so lovely and calming. Plus I love all the sun. It makes the premium you pay to rent here worth it.
3. There is a washing machine and drying on every floor! Some units even have washing machines. How awesome is that?! No more running down to the basement, or using laundry mats!
4. There a gym! Sure it is small and not as much as a full gym, but if all you do is elliptical or treadmill and some free weights, it is really enough and makes it easier to stick to exercise then running out to a gym.
5. People are there to receive packages for you, and they are installing lockers where packages can be dropped. No more worrying about a box outside your door.
6. The management/​owner care about rent control. Some residents have been in the building for over 30 years. It is nice to know in this age of gentrification that someone did not get evicted for you to move in, and that your rent control is protected.
Regarding some of the concerns from people, yeah the elevators break sometime, but they are in the process of getting new elevators. I take the steps at least once a day for exercise anyway.
Safety may be an issue, but really, it feels safer than a building with absolutely no concierge or door man. I have been renting here over a year with no problems.
The building is a bit old (1940s), a pipe did burst on my floor, but the full time maintenance person did come fix it right away. There was a while replacing the carpet, but basically it is fine. I have to say the maintenance guy there is really nice and responsive. After living and maintaining my own home in the suburbs it feels weird calling someone to fix things, but they do a good job.
Yeah, the 200+ utility bill is a bit of a pain, but again, I just roll it in with the rent cost. It is part of the premium.
To sum it up, Pinnacle is a great option for SF. The location, view, washing machines, gym, concierge, great maintenance is all good. I might have to move out this spring, but will look to move back in this fall.
Oh yeah, and you can pay your rent by credit card, there is a standard 2.3% credit card processing fee, but fellow miles collectors will appreciate it. ;)

The location is good but think twice before living here.
Current Management does not like the Apartment Dwellers. Fee’s are very high for Common Area upkeep 200+ per month and the carpets are always Filthy. The elevators have been broken over 15 times since living here and every night they close one whole elevator down to do the recycling instead of doing it during mid day when most people are at work. There is no going above the current Manager so if there is a problem she does not deal with — it stays in limbo. The Entire Property has been in DECLINE since she took over. What is so Amazing is that there is no understanding that Tenants are willing to pay for good services like Concierge, Security etc. By the way Security is very very Poor to say the least. The Management keeps reminding Tenants that they are in no way responsible for the Safety or Security of the Property and man do they mean it.
Most of the Time there is No one at the Front Desk especially at Night when a person is needed the most. The Front of the Building is never washed down so the Street in Front is covered with Urine from Dogs and who knows what. If your going to Live Here bring up all the above concerns and see how they are addressed before signing a lease. Mine is up and I’m gone.

I have been living in this building for about 3 months now and I am already ready to pack up and leave as soon as my lease is up. Being new to San Francisco, I was charmed by the thought of living in a «luxury» high rise with a gym and a sauna and a concierge service all at my fingertips. So charmed that i was willing to drop a TON for rent. The rent is at least $ 500 more than what the area average is and that is not including the extra fees you have to pay on top (explained below).
So why do I want to get the hell out of here?
1. There is an extra $ 200 per month of extra fees for just myself (water, garbage, etc). The building takes the total price for all of the utility stuff and divides it between the residents based on a convoluted formula that factors in square feet of your apartment and number of people living in it. (just a note, i live by myself in the smallest unit so this is the cheapest the fee will every get).
BUT there is a «common area maintenance fee» that is a real mystery because it keeps going up and no one tells you what it includes. I know it covers electricity maybe? and the «concierge service»
Also, the extra fee covers the water for the entire building BUT if you end up in a unit without a washer and dryer, you have to pay to use the communal washer and dryer AND you have to pay for the water and electricity that people who have a washer and dryer in their unit use.
2.The concierge service that is offered is really just the leasing office. So they are responsible for getting people into the building and signing for packages but thats it. They never pick up the phone and are generally pretty unhelpful answering your questions. For example, I asked someone how often the garbage cans get picked up since it is really loud in the mornings and I want to close my windows the night before so I don’t get woken up. The answer is, «oh I don’t know let me check» and then they proceed to not check so I had to go downstairs and ask them 4 times before finally getting an answer. So you are essentially paying them to lease out units in the building.
3. The garbage cans (mentioned above) come every morning except for Sunday. and they are LOUD. like really really loud. It sounds like some is smashing two mental cans together for 15 minutes straight. And they come early, like anywhere between 6:30am-7:30am. And even with your windows closed, it doens’t mute out any of the sound because the windows and walls are REALLY REALLY THIN. i live up on the 8^th floor (which is a little more than halfway up the building) and even with the windows closed i can hear outside traffic.
4. The gym is tiny and so is the sauna. The gym has two treadmills and 3 or 4 elliptical machines as well as some weights. it is also not air conditioned. There is no way it takes $ 100 from every person living in the building to maintain that gym.
All in all, it really is not worth the price to live here. If you are looking for a luxury high rise, this is definitely not the place. If you are looking for just a regular place, you are better off finding a normal apartment or condo complex that doesn’t make you want to scream everyday because the elevator stops working or the hot water isn’t running.
Only plus side is that there is someone to sign for your packages (but only the small ones, the big ones they will not sign for), the water pressure in the showers are strong (which I like), and the view is good if you live on the upper floors. That’s about it.

Street cleaning on Thursday morning 7am to 800am. whack! Nice views if you are on a high floor.