Philippine Consulate General

Super Slow, not willing to listen to your concern! Very unorganized and very unprofessional. Paperwork said was complete then later need additional paperwork. Wait time was longer than 5 hours! Not efficient with there work. Sorry but I’m not recommending this place at all. Goodluck.

— If you’re filing a Report of Birth and Report of Marriage because you are also applying for a new passport for your child, note that you’ll need 5 copies, not 4 (as stated on the website). They also didn’t ask to see my original passport or ID.
— We parked at the valet parking garage directly across the street. It costs around $ 8/​hour.
— When you first arrive at the 6^th floor, you’ll head to step 1 for someone (Sheila in our case — she was awesome) to review all your documents and make sure they are in order. I grouped all like documents together, but she collated everything into 5 sets.
— If you file for a Report of Marriage a year or more past your wedding date, you’ll also need to submit an affidavit for delayed report or something like that. Same goes if you are filing a Report of Birth when your child is over a year old. There’s a notary at the 4^th floor and it costs $ 10. Don’t forget you’ll need 5 copies of that notarized affidavit.
— As others have mentioned, only cash or money order.
— You can only submit an application for a new passport for your baby once your Report of Birth is completed. We submitted ours around 10:30am and received the ROB at 12:30pm.
— If you don’t bring a self-​addressed envelope with the appropriate corresponding postage, it costs $ 20 to have the passport mailed to you.

Beware! Incompetent people working here!
If you know how it works in any government offices in the Philippines, this place is no different. Maling sistema, walang pakielam, at higiy sa lahat kulang sa kaalaman!
I needed to change my last name in my passport, turned out I can’t do it the same day because of consulate jurisdiction. I got married in LA so I have to file my Report of Marriage there. That will be atleast 1 week additional processing time. So I was told since my passport (with my single lastname) is fairly new, to just request for Affidavit of One and the Same. Lady from the information desk gave me a passport renewal form (which turn out I dont need), and asked me to photocopy my IDs (.25c each page bring coins). She then checked my papers and gave me a # 29 stub (Now serving #.) and directed me to the main consulaar office/​waiting area. They are now serving #28.woohoo!!! I thought I got lucky because I didnt have to wait for too long. WRONG! 30mins has gone and it’s still #28. A few people are waiting to be served, but the glaring #28 stayed as it was since I entered the waiting area. Some names are called for passport pick up, turns out they don’t have stubs so they just wait for their names to be called out. There are no employees on the windows/​aisles too. Maybe one at a time to call out a name, then goes back to the office at the back. So I thoughy I’d ask if I needed to put my number or my forms anywhere like in the hospital so they can call me too. I went to the aisle where another lady was asking a question to the employee. But when it was my turn, she looked at me, the went back to the office. Another lady employee did the same thing, she gave a lady her papers to be picked up, asked her to sign it, then went back to the office. So I went to the cashier to ask if I’m missing something. He dismissed me by saying ask the information desk, I told him I was already directed in, I was just wondering what the next step is, he then scratched his head and pointed towards information desk and told me to just go there. So I did. I asked her what the next step is, she said just wait for my number to be called. I told her, it has been the same # since I went in, she said just go to the aisle and ask. I told her there isnt anybody there so she went in with me and told the other employee (seemployee who asked the other lady for signature) that I was complaining that there wasnt anybody on the desk, ofcourse she said they were there. LIAR!!! So then she proceeded to process my papers, asked for my passport, took my picture and then asked me to sign and printed a copy for them and asked me to check for corrections. I told her I wasnt applying for passport, as I have told the information desk lady, I was requesting for a consular paper that I can attatch to my passport since I can’ t change my last name in the passport yet. She said you should have asked for Affidavit of One and the Same instead, and photocopy my IDs again. She took my passport, and other docs out of the already sealed envelope and whispered this is just waste of time. I told her, well, that’s what the front desk gave me. So she told me to go back to the front and ask for that form. Front desk lady told me there is no such thing as Affidavit of One and the Same, just submit copies of my passport and IDs. I walked back to where my husband and baby was sitting scratched my head and told him we should go coz nobody knows what they are talking about.
By the way, Phil. Consulate in LA’s website has the affidavit I need.
I know my story is long but if you are waiting for your number to be called at the consulate office, you have enough time to read this.

I was at the consulate at 820am. Signed my name at the guard. Juat follow the steps. The people there will tell you where to go… Professional people… They’ll instruct you how to do it… Paid… Took my pic. Outta there by 10am…

Sorry not sorry that I had to take one star away for SF Philippine Consulate. I came in for both a passport renewal as well as Special Power Of Attorney. I recommend to print out all necessary forms online
. Remember to also make multiple «blank» copies of the forms as well as your legal IDs or bring your change purse because their machine charges $ 0.25 for each copy.
SPA can be picked up the same-​day after 12pm if request is received by 10a, I believe, but don’t quote me on that! I came in early at 8:30a wrote my name down on the clipboard located as soon as you get off the elevator.
There’s at least a 6 weeks wait period for your passport to be processed so be patient. There’s an option to have it mailed to you but I DO NOT recommend it! However, I do suggest that before you make a trip back to pick-​up your passport, you may want to check online for the status. If you find after 3 days of the release date that your passport is still unavailable, shoot an e-​mail to SF Philippine Consulate (they’re pretty good about replying within 1 – 2 business days!).
On the day that you do pick-​up your passport, drop your claim stub at Window #2 Release. This is the time, unfortunately, that I had to take a star away :(
Passport pick-​up wait time took 30 mins. I think it would’ve taken longer if I didn’t interject the old people (customer & employee) from chopping it up at the counter :(
If you’re driving to the city, the cheapest parking spot we found is at Sutter Stockton Garage (we parked at 6a-9:30a for $ 4 total)