Passports & Visas

Great service, highly professional. And I didn’t have to stand in line at the Chinese embassy! Major plus.

I about lost my s**t!
I called to ask some questions and was completely bugging out that I had to leave in 4 days and could not find my passport! The person on the end of the line was Ricky, Ext 902: a dude with a deep voice and an air of confidence that he knew what he was doing.
He was like, «you’re freaking out, huh? It’s all good, man, we’ll get this figured out.». Immediately my heart rate dropped about 100bpm and I began to think a bit more clearly. He gave me what I needed to do, as well as some additional info and tips how to do it the most efficient way possible. Ricky is the man and he needs a raise or a promotion, or both! Thanks Ricky! If i knew where you were I’d buy you a beer, roll you a fattie and give you a hug.
«It’s all energy», he said. I agree with you my dude!
Peace!
Greg

Too expensive. I applied for a visa to go to India and was told the only option I had was to apply for the 10 year visa which costed me $ 200+ including shipping. I’m only going to India once so there’s no need for a 10 year one. Shame on me for not knowing better because if I were to apply for an e-​visa, then it would have only costed me $ 48 for 30 days (which I found out after the fact).
The shipping is overpriced and not up to the standard of the cost. I paid $ 30 for shipping to find that my passport was delivered back by fedex and LEFT AT MY DOORSTEP! It’s a passport so how can they allow for it to be delivered without a signature?!
Yes they are fast and are attentive (once you’ve overpaid them) but the moment they’re done processing your visa, the status of your passport is up to the Gods.

I used them a couple years ago for a China visa and was quite pleased. But now it’s hard to tell if they are actually in business any longer. No reply to online queries 11 and 6 days ago. Endless on hold music if you try calling them. Time to find another service.

RECOMMENDED: Processing of China Visa, I literally walked into the non-​descriptive office, they provided some solid advice, filled my application online (while there) and left my passport and decided I would collect it myself. Good email communications via email and website showed status. Passport arrived no problems with Visa correctly executed and popped over for quick no-​hassle or wait pick-​up.

I’m glad i checked online if U.S. passport holders does not need any visa to go to Brazil unfortunately they do need it so I haggled to find any express visa services and I came to Passport and Visas’ website. At first I was worried since i’ll be shipping my passport and/​or might be denied a visa or might be too late to get one since I only have 2 months left before my flight. Passport and Visas assured me that I should not worry and they will take care of it, they even gave me an estimated finish period and after resending a new pair of photos since I sent them older ones I thought I might not make it, but after only 2 weeks of receiving their email saying that they already processed my application I already received my passport with my visa and i’m a happy camper :-) Thank you so much for taking the time to help rush requests like mine.

Called this service to find about about getting a China visa quickly in SF.
They told me that the SF consulate no longer offered rush service and it would take a minimum of four days, but they could send my passport down to their LA office and get it back next day, for a 48-​hour turnaround. (They insisted that this constituted «one business day» for reasons that remain obscure.) This scheme adds cost (two fedex trips) and risk (fedex is not 100% reliable), so I called another visa service. The other service said the SF consulate still does next-​day service and proved it by getting me my passport 26 hours after I dropped it off. So I wonder about the expertise of the Passports and Visas people!

I was set to travel to Italy in 3 weeks when I realized my passport would expire one week before my flight. I showed up at Passports and Visas on a Monday morning with all my paperwork in hand and paid for the 6 – 8 day service on Adam’s recommendation. By 4pm THAT SAME DAY, Adam called me to tell me my passport was ready. These guys provide an excellent service with a very clear website and the best prices of any Passport expediting service in SF. Perfect.

Cannot speak high enough for this place. The service is extraordinary and the price is very reasonable. Can recommend it without hesitation. Great service.

Tried calling their office on three separate occasions and got put on hold for so long each time, the call «busied out» and I had to start all over again.
So I tried e-​mailing them and got NO RESPONSE WHATSOEVER.
So clicked on the «Direct Agent Connect» icon at the bottom of the screen and got a «Hello May I help you» response and typed in my very straightforward questions and I waited, and waited, and waited and waited — and never got a response.
I see dead people walking in the San Francisco office of this company — I’m actually glad I never got through — God know what would have happened if I had actually reached someone in this office — they obviously don’t care about their clients so I will find someone who does.

Good fast polite .
If you need travel documentation in a hurry, look no further.

I panicked when 3 days before I was to leave for Japan I noticed my passport had expired. The Dept of State passport website sated expedited service takes 3 weeks. We then noticed the website for PASSPORTS AND VISAS service that said they could renew a passport the same day for an additional $ 249.
With only $ 249 to lose in hopes that my vacation was saved I decided to try the service. Sunday night I completed the online application, authorized a charge to my credit card and obtained passport photos.
Monday morning at about 8:30 AM we went to the offices and were greeted by Adam. He took over the paper work etc. and everything was completed. Before 9:00 AM the expired passport was on the way to the passport office. At 4:00 PM Tuesday I had my new passport and my vacation saved.
Adam was very efficient, friendly and helpful and would recommend his service.
I took one star away not because of the service but that the ad was deceptive. It stated renewed passport issued same day but in fact it is the next day, Still a great service and well worth the money.
While any time in service industry one can obtain bad service for a variety of reasons. I am struck by the total divergence of reviews either five stars or one star. Makes you wonder.

the worst service i have ever had. headache, stressful and frustrating! don’t do business with them ! it will cost you lots more time, money and trouble! very disappointing.
And yes — they never pick up the phone! terrible

My passport was expiring, and I need to be able to travel on a moment’s notice. Having no interest at all in dealing with the crazy lines out the door at US passport office on Hawthorne or the post office renewal, I turned to Passports and Visas. Showed up at their small but professional Montgomery Street office on a Tuesday morning with my current passport, without an appointment, and Adam got me going right away, in a pleasant conference room with a convenient computer terminal. It’s truly one-​stop — I got my new passport photos taken and PandV can cut a personal check on your behalf (Department of State requires personal checks for renewals). During the week, Adam left me a voicemail and sent me several email updates on the status of the renewal and shipping. By Friday, I got my new passport, FedEx’d to my home. Outstanding. Highly recommend Adam and Passports and Visas in San Francisco!

I needed to travel by the end of April tome uncertain when I noticed my passport was expired when I planned my trip my March. However I read there is a back log in normal passport service by USPS as many people need passports with new travel rules and passports often take up to two months or more from the normal 4 weeks or less. So I searched ways to make sure I can get it before my trip which was planned to start in less than a month. I read that passport agencies were the best way to go however with many different services and price levels I did not know how to look for one that is affordable yet provide legit and reliable service. Fortunately I found
When I called in Adam was very helpful in letting me know what is needed and it’s very simple just the original passport, check to department of state, and a credit card for the service charge and I can go to their office in San Francisco to avoid the round trip overnight delivery charge. After I arrived Adam helped me with documentation that is mostly done by computer some by pen and took my check, old passport, and photo and swipe my cc and gave me a receipt. I also got immediate email confirmation. After seven days the new passport was ready five days ahead of its scheduled time Adam called me and passportsandvisas also gave me email confirmation.
The only little drawback of this company is the website is linked to a website called
though unfortunately it’s information is outdated such as $ 49 for standard service which is no longer the case min service is $ 89 now and questionable whether it’s legit. Another thing is I did not know if I can get the choice of a 16 page or 32 page passport with expedited service I would prefer the latter if I can. Though I am glad I found this place and look forward to my overseas travel.

I am so impressed how Passports and Visas made it so stress-​free in getting my passport to me so quickly! I will most definitely recommend them to family and friends!
Thank you
for all of your help!

Long story short, I had less than a week before my trip and was told by a friend I needed a visa to go to China. Duh! So i frantically go online and find this company… I call, the super nice guy on the phone calms me down, and tells me everything I need to do. He gets the visa and passport back to me three days later! If I could give 10 stars I would. This company saved me an ulcer and a $ 2000 non refundable plane ticket. I would recommend them to anyone in a similar situation:)

I used
to obtain a tourist visa for Russia. The process was very smooth and straightforward, and Erin in the San Francisco office was extremely helpful. What really impressed me was how quickly they would respond to emails/​questions, and how they were proactively helpful. These guys are pros, because handling this stuff is pretty complicated as anyone who’s ever applied for a visa can surely tell you.

The people of this company are miracle workers! On Tuesday I discovered my passport has expired. We were to leave on a family vacation out of the country on Sunday. My family was going to kill me!
I called them up and Michael Cordova helpd me. He was wonderfully calm and reassuring, given how stressed I was. I sent him my old passport overnight and he was able to get it renewed and back to me in Indiana by Friday morning.
Wonderful and amazing! Highly recommend to anybody needs help expediting their passport.

I used Passports and Visa to get my Brazilian visa for my upcoming trip. At first it was quite confusing, but I called and they were super helpful. I had a unique situation, but in the end I was able to get all the paperwork needed and sent it in. I think it took a few weeks, but I got my Brazilian visa and I’m ready for my travels!