Pak Auto Service

I came across Pak Auto Service by accident several years ago when friends were visiting from out of town and their SUV broke down on I-​80 as they were leaving on a Friday night. They called me in a panic and so I looked around for someone to take their car in that night. Pak auto had an emergency phone number on their answering machine for times like these so I called it. They opened up shop and took my friends car in and repaired their radiator the next morning so they could get back on the road. We thought they might charge extra for this «emergency» service but they were very reasonable and my friends very happy and grateful for their help. This got me thinking that I should use them.
Three years later I have used Pak Auto for my Mitsubishi Eclipse Spyder several times and each time they have been professional, honest, friendly and most helpful with my car repairs and always at a reasonable price. I’m really grateful that these guys have my back with my repair needs — most recently replacing the timing belt in my car. I highly recommend them!

These guys are amazing. Drove from SJ to SF for a meeting and my car decided to overheat when the parking attendant was parking it for me. Called down a list of tow truck and auto repair places in a panic and went straight to voicemail or was told «it’ll be a few hours before we can help» by one after another. Stumbled upon the Unilocal ad for Pak, and twenty minutes later they were in the lot and had my car in tow.
When we arrived at the shop I was greeted by two friendly guys who gave me the rundown of possible root causes. Left my BMW in their capable care overnight, and when I arrived the next day they had her running good as new. They walked me through the repairs and even gave me the defective part.
Gents… I can’t thank you enough for your work. Great customer service! Honest feedback, attention to detail, and impeccable customer service from start to finish.

Starting smelling something burning and saw light smoke coming from under the hood on my Subaru Outback during my commute to SF today. Thought maybe an oil leak and called Pak to see if I could get a quick diagnosis. Bosh (sp?) told me to come in over the lunch hour, and he’d take a look. When I arrived, he took a look, pointed out a torn CV boot, and put my mind at ease. I was in and out in five minutes, and he didn’t charge me a dime. I’ll probably still take the car to my normal shop near home for the actual repair, but if I ever need a shop close to work in SF, I’ll be sure to use these guys. Awesome service even though they weren’t making a buck. Thanks Bosh!

Excellent service, knowledgable and helpful staff. These guys care about their customers and are always ready to go an extra mile when necessary. I am definitely recommending them to friends and coming back!

They inspected my car i got from a bullshit program called breeze. don’t do breeze guys. but other than that this shop is so chill and comfortable and fast!!!

Got stuck late night on a misty evening driving down 101. I had called few different mechanics to see who was open and could take my car in luckily The voicemail gave an“emergency contact” I got in touch with Tariq at Payless Towing and was able to tow my car in to the shop after hours.
Next morning I got a call from Bash he looked everything over and recommend just enough to get me going. I ended up getting new tires all around, a wheel alignment and some suspension work. I felt good picking up my car the next day. Thanks a lot fellas.
Hope I wont need any services soon but if I do I will be back.

Whoever was running the desk is THE MAN. I came in on a very busy Saturday, with no appointment and he ran electrical diag on my car AND patched my tire for $ 20 within 15 minutes.
Super nice guy. Great advice. Definitely going here every time I have a car issue.

PAX Auto Service did such a great job with my car after an aggressive taxi driver banged it up. They were so nice and made it look like new again, perfectly matching the paint and everything. They are my new Go-​To-​Place for anything related to my car! Thank You PAX Auto Service!

I took my leased Prius in to have a basic inspection done so that I may return the car to the leasing company. Not only were they extremely nice and easy to work with, they were delightfully knowledgable and worked with my finances, so that I didn’t break the bank right before rent was due. I have never had such an efficient experience at an auto shop and I can guarantee that I will be bringing all my future cars to these fine gentleman! Thank you for making this headache a whole lot less painful.

Bought my car in for an diagnostic check because a light was on and the guys took a look. Turned out there was nothing wrong and they didn’t even charge me for looking at it for an hour. Will return!

These guys are great. My 2007 Land Rover LR3 was pulling to the right and had a crooked steering wheel for several months. 4 alignments performed at 3 different service shops and Pak Auto got it straightened out! Customer service was awesome. I’ll be back for future needs.

I love PaK auto service! Best customer service I have pretty much ever had. They are incredibly accommodating to my busy schedule and always work around and with me to make sure I’m able to pick up my car even after their work hours. I have had multiple things go wrong with my car in the last few months and every time I bring it here they always make my experience extremely enjoyable and go in depth about what needs to happen. I highly recommend them to fix up your car, especially if you’re looking for a place that is fast, efficient and friendly.

They «saved» us when we found ourselves in a fender bender on a Sunday (seriously, the owner saved us). They took our car (even though they were technically closed), and finished working on it by the next day. Overall, they’re awesome.
Pros:
*They did a great job in a short amount of time.
*Their price wasn’t unreasonable (not as good as my local mechanic, but not a rip-​off either).
*This is a family run business, and they’re really sweet, friendly people.
*They try to save you money by salvaging what they can
Cons
*They over-​salvaged by not replacing our tires.
Details: We were fine with replacing a few tires if that’s what the car needed, but they determined that it was unnecessary.
Later, we noticed a strange thumping noise when we drove on the highway. It got worse over time, and then whenever we took a sharp turn, the wheels made a scary squealing noise. Turned out that the tires Definitely should’ve been replaced (rubber was damaged and had an edge that was nearly flat). Now we need to make another trip to a mechanic, pay more in fees, etc. all after driving around with a bad tire for several weeks.
I still think they did a great job, as our car was in really bad shape when we took it in.

These guys earned every star. I hit some debris on the freeway and my front tires were all snaggletoothed. They got me in the same day I called and were able to get them back into almost perfect alignment. They charged me a ridiculously low amount for the time they put in. I also got a $ 25 complete oil change. I have dealt with so many shops that I know good, honest work when I see it. These guys are the bomb in SF!

Was first recommended to me by a friend, and I’m so thankful. Super honest guys, quick service, and they explain things well. Been here a few times and am now making them my regular mechanic!

These guys are the best ! Save u money always recommend u the best way to save money. great service great people will fix ur car really good and nice they know cars inside out ! I go from Hercules to them because of there great service and great skills.

Went there few days ago to get a second opinion to diagnose a ”Check Engine «light. The previous shop told me that i am looking at $ 600 plus for parts and 2 – 3 hours of labor in order to replace few faulty sensors.
The guys at Pak Auto were extremely professional, knowledgeable and reasonable.
The car was diagnosed with a small vacuum leak with no need to replace any of the sensors, the issue was taken care of quckly. I would like to thank Pak Auto for their honesty.
They helped me to have a peace of mind and saved me lots of money.

I would give then a 1000 stars if I could. First off, great location, friendly and honest service, punctual and the best customer service I’ve ever had bar none.
The first time I came here was because my battery died and these guys were the ONLY place that had their own tow truck. They came into our small garage, towed my car away, tried to save my dying battery and then recommended a new battery (A good recommendation considering my old battery could not hold a charge)
The second time I came here was for a smog check and oil change. They were so nice, when they were done they drove my car back to my home. That’s a pretty sweet deal when you’re a pregnant lady with a toddler at home. I cannot recommend them enough. As others have mentioned, this is a small family run business that deals honestly and clearly (no crazy mechanic mumbo-​jumbo). Support them!

Had the worst experienced here in this autoshop! They mess-​up my car after charging me 3grand! Bumpers are not align headlights doesnt work the next day, paint does not match! Lots of inaccuracy! And the worst is bad customer service! Dont get me wrong this is an open public opinion! Never ever goin back!!! NOT RECOMMENDED!!!

I started coming here because it was close to work and easy to drop my car off. I came back because I liked the service and work done.
The guys that run the shop are really nice and always explain everything that needs to be done or if we can wait on something etc. And when I go to pick my car up, they actually take the time to show me the old parts and what was wrong with them. I really appreciate that.
You can tell they work hard and are busy but they still take the time for really good customer service (like helping you back out onto Folsom). I’ll definitely continue going here!