Ouch Cpr & First Aid Training

I am the Treasurer of the San Francisco Road Runners Club. We are an all-​volunteer based running organization with 450+ members making us the largest in San Francisco (
). I hired Ouch! to certify all of our Coaches and Leadership team in First Aid and CPR. Overall I am thoroughly impressed, we had a private class of about 20 folks. We opted for the blended learning which included about 2 hours of online training and then 2 hours of in-​person training. The feedback I received from my team is that this is the most fun they’ve ever had in a CPR class. Our instructors were engaging and very knowledgeable. The scheduling and set up were easy and the price was a bit cheaper than what we were quoted by another organization. With all of that said, we will definitely use «Ouch!» again for our future trainings.

Ken taught my pregnant daughter and son-​in-​law, myself and my husband, and our in-​laws a CPR class for infants. Ken arrived on time, with 6 «baby» mannequins, one for each of us to practice on, in addition to some adult «mannequins.» He had a curriculum to cover, and was very organized, and yet he was able to keep us all very engaged with an upbeat and interactive approach. We learned the steps one should take during an emergency, and practiced on the mannequins all of the different CPR techniques for babies and adults, reviewing relevant information all along the way. Ken also covered choking emergencies, and how to apply pressure and wraps for bleeding wounds. We could see easily the 19 years of experience Ken has had as a firefighter. I would highly recommend using Ken for cpr and first aid training.

I completed the blended learning course with Ouch! because I needed to renew my BLS that was about to expire in one week, and it has been my favorite CPR class out of all three that I’ve done! Sure other classes demonstrated basic CPR and showed us videos on it, but it sounded like those instructors were just reading off a script. Ouch! instructor Ken really knows what he is doing and is very helpful, because he’s a firefighter and deals with these real-​life situations! He made sure that I was placing my hands correctly on the face mask to assure that the victim was getting full breaths of air. He gave a lot of great pointers that I never learned from other CPR classes. The amazing thing is I didn’t even have to leave the comfort of my own home since the class was online and Ken came to me!

Best class we’ve ever gotten! I have to keep my CPR/​first aid certifications up to date for my entire staff, so I’ve been to a lot of different CPR classes throughout the years. I borrowed a crossfit workout space next to my office and Ken the instructor came on site, which was really convenient. The workout floor was perfect for all the hands on training we did. Ouch is by far the most comprehensive, upbeat, and useful class I’ve attended. Ken has the patience of a saint. Will be relying on ouch for our company’s future recertifications!

If I could recommend with 6 stars, I would. Ken led my office’s CPR certification event… everything was direct, easy to follow, and in a comfortable environment. Happy to recommend Ouch to anyone, families or groups.

this was my second experience with Ouch! and it’s always a pleasure. First I had Katelyn and she was amazing and worked with my entire teaching credential class. My renewal was with Mr. Ken Loo and he went out of his way to make sure I got certified before my originals expired. During the sessions he made sure to explain why people would experience things like choking, fainting, etc. and helped explain WHY the procedures are best for the victim-​which DEFINITELY helps me remember why I need to do what I need to do.
(He also makes sure that you are getting the best price and will match or beat any other competitor!)