OPT Optometric

I don’t know why it’s taken me so long to review this place, but I literally find myself telling strangers on the street to go here, so I wanted to share the love on the Unilocal.Seriously, if you are looking for an optometrist, need a new prescription or frames, GO HERE. You will not regret it!
I’ve been going to OPT for several years now. I found them because I was unemployed, without insurance, and was looking for discounts offered on Unilocal… which actually made me think this place may be sketchy before actually going in for my appointment. My phone call with Todd made me at least feel confident I would be in good hands, and then when I walked in, I felt like royalty.
The office is stunningly beautiful, and the entire staff is so welcoming and friendly. Every appointment makes me feel like I am going to meet friends and catch up over biscuits and tea (or coffee and cookies) ;). Todd and Dr. Tawil always remember me – even if it’s been over a year since my last appointment (I’m not sure how they do that). And Karen helped me find frames that were perfect for my face shape, color, eyes, etc. I am constantly being complimented for my frames, which is where the telling strangers to go here comes into play often. I always struggled with finding frames that I felt were a good fit for my face, but the whole team at OPT took the time to really sit down with me and help me pick out the best frames. Not only did they give honest feedback when frames may have not been the right fit, but they were extremely patient as making any kind of decision is extremely hard for me and I go back and forth over the same analysis for hours on hours (thank you OPT team!).
I have nothing but amazing things to say about this office, the practice, the team and so on and so on. They are extremely friendly, welcoming, professional and helpful in every way possible.
If you are still reading this review and trying to decide where to go… stop searching and just call these guys to make your appointment :).

I’ve unfortunately had a bad experience with OPT and then given them another change, which turned out to be an horrible and expensive experience.
First, the eye exam was great, very professional, no complaints there.
I then purchased a first pair of glasses. From the suggestion of the staff, I selected a light frame I liked the look of. However, I was disappointed when I tried the frame with my actual prescription lenses. You see, the suggested frame was much too light for the strength of my prescription, which made the glasses not hold in place very well. This was clearly a downgrade from my previous glasses.
About a month after purchasing these, my backpack containing my glasses was stolen. I needed a replacement pair ASAP. I went back to OPT and clearly explained that I was happy with the look of the previous glasses but hated that they weren’t comfortable and did not hold in place. Multiple times, I restated that my number one concern was that they must comfortable and usable for all sort of activities.
After trying multiple pairs on, their staff suggested a pair that had a plastic frame. I voiced worries that a plastic frame would be less stable than a metal frame, but was assured that would not be the case. I decided to purchase the (very expensive) frame.
After receiving it and having the frame adjusted, the glasses held … for two days. Then the frame lost its adjustment and I had to go back for another adjustment. Then again. Then again. Then again. 5 times in the first month. These glasses were defective and would not hold the adjustment. They literally would fall off my face if I tilted my head downward.
After complaining enough, I was assured they would exchange the glasses if one final adjustment did not fix the issue. It did not and I returned and ask for the promised new frame. They then reneged on their promise. After enough complaining to talking with the owner, they offer to sell me another pair at a discount (the price was still over 500 $) AND I would have to use my insurance on top of that amount.
I decided that I would simply buy my next pair somewhere else. I’ve spent over a thousand dollars at OPT on two pairs of glasses that I regretted.
They are good at the styling aspect of the business, but not at the practical aspects. They also don’t stand behind their product and make promises they don’t keep.
Don’t go there.

I was blown away. OPT is a home run for both optometry practice and frame retail.
Just walking by and glancing inside, you’ll find beautiful wood furniture, artsy decorations, and a staff of handsome, fashionable men with pristine haircuts. If the first impression intimidates you, make no mistake — this a welcoming place free of snootiness.
To schedule an appointment with Dr. Tawil, you will have an easy and smooth phone call with Todd: a cheerful guy who is quick to pencil you in. You will put your phone down feeling good about the interaction you just had with another human.
Exam was exceptional. I’m a diabetic, so I run through a few extra routines in addition to the default battery of eye tests. He had a very strong intuition of what my blood sugar numbers should be and was super knowledgeable about what to be careful for (my numbers are atrocious). He’s also just an easy guy to interact with.
After the exam came the choosing of the frames, which was easily the best shopping experience I’ve had. It was a matter of minutes before Peter came up to me and proactively started guiding me through the store’s collection. He was enthusiastic and very open about his opinion. We journeyed through a lot of different styles together, and the one we finalized on was a choice that I would have never considered on my own. Always exciting to broaden your horizons.
However, part of Peter’s job is to be a salesman. He’s by no means a sheister, but it’s not his place to stop you from walking into a decision that may be expensive and unnecessary. Still advisable to bring along a second opinion if you can.
Anyway, no doubt about it. Definitely coming back to this place for my next eye exam and my next frames.

As a loyal customer of OPT Optometric since it first opened 3 years ago, I am always very excited for my annual eye exam with Dr. Tawil. He’s super thorough and professional (so many comprehensive tests on state-​of-​the-​art equipment), but also incredibly thoughtful and kind. Definitely easier/​more fun to chat with my optometrist than my dentist or doctor. Upon moving back to the Bay Area following a 1 year hiatus, I immediately booked an appointment for myself and my girlfriend. After her first-​time visit yesterday, she told me, «That was one of the best eye exams of my life.» Dr. Tawil picked up on something that had bothered her for some time and that past optometrists had apparently missed.
Their frame selection is absolutely amazing (both regular glasses & sunglasses). They carry many fashionable brands like Dita, Paul Smith, SALT, Oliver Peoples, Thom Browne, Bevel, & MOSCOT (who I used to visit in NYC as a kid) as well as some funky vintage ones. My girlfriend was like a kid in a candy store! Todd, the resident frame guru & style expert, came up with some stellar recommendations that fit both of our faces well. We each ended up buying new eyeglasses on the spot! Super tempted to get another pair, especially since they take VSP insurance and our plan gets us 2 pairs/​year now.

This was the best experience I have ever had with an optometrist! Everything moved quickly, from getting my appointment, to picking up my PERFECT new glasses. The staff is friendly and knowledgeable, and they have a great selection of frames. Would recommend to anyone!

The best eye exam and fitting I have ever had! Complete and total attention from the moment I walked in till I walked out the door. All staff was friendly and personal. Peter, who helped me pick out glasses was so helpful as this is usually a daunting task. Dr. Tawil was a pleasure and answered all my questions without hesitation. I recommend this place highly to all!

I finally broke down and decided it was time for an eye exam and glasses. My vision started to gradually decline a few years ago so this was long overdue.
I am a VSP member so checked out their website for recommended Doctors in my area. I called a few and the appointments were further out than I wanted so I turned to Unilocal for more options.
I was so lucky to find this place. Everybody was so warm and really took care of me. The exam was quick and all my questions were answered. I got my new prescription and the health check went well thankfully.
They then sat me down and helped me pick out my glasses. I appreciated the assistance and candid opinions on what frames might work best for me. In the end, I was very happy with the frames and the whole experience in general.

I am a first time customer and found the office to be convenient (parking), friendly (environment and staff) and Dr. Tawil makes you feel comfortable and is very thorough.

OPT Optometrics is EXCELLENCE all around. Dr. Philip Tawil and Todd are a so friendly and caring. I went in for my yearly eye exam today, and had another amazing experience as I did in my prior visits. They take the time to get to know their clients, as well as offer the best service anyone can ask for when visiting an optometrist and/​or picking out new glasses. The office is state of the art as far as equipment goes and beautifully chic enough to be in an interior design magazine.
Dr. Philip is very knowledgeable and personable through the whole examination. Todd is very helpful in helping you pick and try on all the different pairs of your choosing, while being very informative and fun. Their selection of glasses is perfect, offering all styles, materials and color choices.
OPT goes above and beyond for their clients, making sure that you walk away feeling confident and happy with your experience. I’ve been going to OPT for a few yrs now, and used to live a short distance away. I have moved across the bay since my first visit, and I still travel the distance for their services and will continue to do so.

Best optometrist I’ve ever seen. Friendly, knowledgeable, and it was easy to get an appointment for the next day.

Best optometrist I’ve ever been to. Everyone is super nice and easy to chat with. This is definitely my annual opt for the 2^nd year and going forward…

Great store/​clinic, trendy, and a very friendly staff. The optometrist Philip is a very nice guy with great knowledge and is very friendly.
They helped me fix my prescription and provided my contacts in a very short period of time.
They also accepts Company Vision Insurances.

I wanted to write in quickly about what a wonderful experience I had with OPT Optometric. I was able to quickly schedule an appointment via email at one of my first choice times, and when I arrived for the appointment itself both Todd and Dr. Tawil were wonderful. Dr Tawil did a great exam and got me a wonderful prescription. Todd was amazingly welcoming and helped me pick out great glasses that I love, and was incredibly efficient and nice in just all my communications with him.
A few weeks after I got my new (wonderful, albeit pricey) glasses, one of the nose pads fell off. When I noticed I emailed in, and Todd told me to stop by and they were able to replace the pad for free and told me to feel free to contact them again if I had any concerns.
The frames are on the expensive side and styles are somewhat limited to what’s currently stylish/​trendy (no rimless glasses, for example, although they will give you your prescription if you want to look elsewhere), but given how wonderful Todd and Dr. Tawil are, it’s well worth the extra money.

I came to OPT Optometric for the very first time last Friday.
Turns out that they were in my VSP network and that they got great Unilocal Reviews, so I waddled in about 15 minutes before my appointment, just in case I had to fill out any new patient paper work. Turns out, my previous discussion with Todd on the phone jumpstarted the process [he ran my insurance ahead of time] and I didn’t have to fill out anything!
On top of their really nice office, they offer you coffee, tea, or water when you sit down; Who gives a full blown espresso in the cutest cup ever before your eye exam?! Dr. Tawil even let me take time to IG post the cutest coffee ever. I was totally sold.
Dr. Tawil swept me to the back, administered both my contacts and regular eyeglasses exam, and even did the full eye health shebang. He was extremely personable [ended up talking about my date that night, parents, etc.] and the exam was easy breezy. While he did notice a mole in my eye, and take the extra time to get a good look at was going on, he definitely didn’t fear-​monger what it was and told me he’d keep an eye on it in my subsequent visits.
After all was said and done, I opted to pick up my contacts a week later [the struggle is real] and they didn’t pressure me to buy right then or buy expensive new frames [I don’t do $ 100 frames, and they totally get that]. They even threw in a discount coupon for my brand of contacts! I paid my copay and the exam fee and was happily on my way with my dilated eyes.
Looks like I’ve found a new permanent optometrist in SF!
#JewelLovesSFLovesOPT

Came here at the recommendation of Mary who is their biggest champion. My mom loved her experience. They picked great frames and gave us honest opinions. Mom left totally happy. Highly recommended!

What just happened?
I came in not even remotely considering glasses (much less liking how I look in them) to being happy to spend hundreds of dollars on a pair of glasses I just can’t wait to wear.
I’m 27 and hadn’t gotten an eye exam since I was a tween, thinking my vision was perfect. Admittedly, I’ve always been eyeglass-​averse, i.e. «I don’t need glasses and they don’t look good on me».
I scheduled a visit at OPT today because my eyes have been feeling fatigued recently, most likely due to my increased hours in front of the computer at work.
OPT made me feel at ease from start to finish. Easy appointment scheduling and fun, friendly, yet very professional staff. Dr. Tawil’s exam was quick and painless, even enjoyable! It turns out I’m near-​sighted, so the next step was picking out frames. Rockstar salesman Peter spent nearly an hour patiently giving me honest feedback on dozens of pairs until I had that love at first sight sensation with my pick.
I couldn’t recommend this place enough and I can’t remember the last time I felt so good about a large purchase.

It feels almost weird to love an Eye Doctor shop this much, but I do. I also apologize for how long this is, but there are so many good things to say.
Todd: The booking process was beyond easy. I called, Todd answered and I of course didn’t have my insurance card or anything useful. He took down my information and was super nice and patient, called the insurance co for me (!!) and then called me right back like he said he would. He gave me an appointment for the next week and scheduled me back-​to-​back with my husband. You’re going to want to be friends with Todd.
He was really friendly and set me at ease when I got there (I have a bit of an eye-​dr. phobia), had all of my insurance paperwork printed out — clearly efficient and good at his job. I walked right into my appointment, complimentary bottle of water in hand. Post appointment, he helped me pick out an amazing pair of new glasses. I told him my budget and he stuck to it exactly, never trying to oversell me or push me, just really helpful, taking his time to show me many pairs and find what worked best on me. I completely trusted him and when we settled on a pair, I knew they were the ones right away. They are so awesome (Gypsy Rose color!) — my husband and friends love them — he has an amazing eye!
As if all of that wasn’t enough, the glasses came in just one week (so fast!) AND he filled out a $ 10 rebate for me so all I had to do was mail it in. WHAT. AMAZING. I wish everyone in the world was as awesome as Todd.
Dr. T: It’s ridiculous because both Todd and Dr. T are so fantastic. How did they find each other! I’m terrified of the eye dr and hadn’t had the pressure test or dilation in quite a few years because it freaks me out. Dr. T was super calm, soft spoken, really kind and talked to me about all sorts of things (Bay to Breakers for example) which helped me feel at ease. He told me I didn’t have to do the pressure test/​dilation but really took the time to explain to me why they were helpful, not painful, etc. and I just trusted him right away. I did get the pressure test (and it wasn’t at all a big deal, I am such a baby) and he didn’t have to dilate me since my pupils are so big, yes!
Dr. T has is both a cool guy (you will also want to be friends with him) and clearly super smart (that Berkeley degree definitely shows!). He talked to me about my two weird eye things (a small cyst in one eye and a stain in the other), and corrected my prescription (one eye was actually over-​prescribed and I was having trouble driving at night — not any more!). The whole thing only took about 30 minutes and most of that was us chatting.
Shop/​office: Décor is amazing — like restoration hardware meets Therapy (the one down the street on Valencia), and Dr. T has all the latest tech.
I wish they did other things beside eye doctoring so I could go more often!

I second all the other great things written in the other reivews — easy, friendly, helpful, amazing service! Great hours, including weekends and evenings. Easy to get to location, with pretty available street parking or not far from BART, and nearby cookies are a bonus. Tea! Beautiful décor and a space that is actually nice to spend time in. Best of all — amazing help selecting frames that look fantastic! I am terrible at this part but Dr. T made it fun and great, and was really patient — I think I was still there a little after closing time, but did not feel rushed at all. They have a really nice selection of high quality, awesome frames.
I accidentally paid with normal money and Todd was really helpful and nice about refunding it and then charging my FSA account instead. Didn’t even make me feel bad about all the extra work. So kind! A really pleasant, recommended experience. Go!

Almost every step of the process, from scheduling my appointment through my exam to settling up the bill, was fantastic. Todd was easy going and efficient in scheduling my appointment. He offered to call back so as not to keep me holding while he researched my insurance coverage (which he did promptly.) He knew my name when I walked in the front door and I was seen by Dr. T within 5 minutes.
Dr. Tawil is very friendly and easy to talk to. My exam was fast and pleasant. The only hiccup in the entire process was at the end of my appointment when I was asked if I wanted to look at frames. I had already picked out (less expensive) frames somewhere else and planned to use my benefits to cover my contacts which I will order through OPT. This seemed to slightly ruffle a few feathers, but I might be reading into it. Their frame selection is vast, and the contacts Dr. T has me trying out seem to be a great, comfortable fit. I will definitely come back.

Getting older comes with a price… I no longer have a 20 – 20 vision.
I have searched high and low for the best, after all if I am going to have to wear spectacles I have to be seen by a good doctor.
Thanks to Unilocal, say hello to OPT Optpmetric.
Five stars never lie…
Five Stars to Todd, who took my information over the phone and booked me an appointment.
Five Stars to Dr. Philip, coolest and calm and very soft spoken, always with a smile kinda person, traits you want your doctor to possess to make you feel at ease on your first eye exams.
Five Stars to the Office, homey ambiance… doesnt feel like a clinic, doesnt feel like a store.
I highly recommend them… If you need eye glasses or eye doctor for that matter… Go to the best… Go see Dr. Philip.