Nob Hill Spa

Visited Nob Hill spa on a very sunny Saturday afternoon. Overall, if you’d like to enjoy Nob Hill’s relaxing amenities, come in the morning, grab a spot and stay there for the afternoon.
Service 5 stars: Staff is very friendly and experts in their area. I booked a massage and facial. My masseuse was strong. Come here if you want a quality massage.
Lounge: 4 stars. Nob Hill has a lovely relaxation area but in the afternoon there is nowhere to sit. It gets incredibly crowded. The nap room is very nice to take a break and is usually empty.
Locker room: 2 – 3 stars. There is not enough space for guests in the locker room. I tried to change after my appointments and there were at least 12 women in a very cramped square space. I wish I would have taken a picture of the locker room. Its very small.

Awesome Awesome Awesome!
72 degrees in SF means EVERYONE is out at the parks getting tan and eating OUTSIDE. I did a day pass and it felt like a week vacation. I got there at 11am knowing my pedicure was at 3:30 knowing I was going to lay out on a lounge chair all day. They give you a robe and spa sandals and that’s what everyone is wearing. There is water and ice tea everywhere. I grabbed a chair and baked in the sun till 3pm. I ordered lunch, and had it on the table beside me.
My pedicure was Top notch and Tina was excellent !! I took a shower with yummy shampoo, Conditioner and body wash. The changing room has everything you need. Razors, brush, qtips, lotion, hair dryer… Really impressive.
Even if you don’t get a massage or manicure… Treat yourself for a day $ 50.00 to have a vacation … Bargain
Excellent friendly staff

I have been here three times and every time I leave I am in tears — please don’t let this magical day end. It is the best place to relax and treat yourself in San Francisco.
Book a massage (or facial, anything you fancy), come early, relax by the pool and then order up a boozy lunch sitting on a chaise lounge that overlooks San Francisco — seriously. You can hang as long as you like before and after treatments.
If you don’t like this place there might be something wrong with you.
Dear Nob Hill, please let me know when I can move in.
Cheers,
Alison C.

I loved it here. We scheduled 3 massages and a pedicure for a group of 4 ladies.
Everything was amazing. From the doorman at the front desk, reception to every single person we encountered in the spa.
We were here to celebrate one of our close friends birthday and had an amazing time. You can stay all day and enjoy their spa facilities. We checked in and were escorted to the women’s changing area. They gave each one of us a robe and slippers and lockers.
After changing into our robes, we ventured out and checked out the facilities. They have a gorgeous view of SF and since it was a beautiful day out, we decided to hang out in the patio until our therapists called us for our services.
I opted for a pedicure and it was pretty amazing. My therapist was great and the entire experience was relaxing. After my service, my girls and I ordered a bottle of champagne and a cheese plate to share among the group. I didn’t drink the champagne since I’m 35 weeks pregnancy but did try their watermelon spritzer which was very satisfying. My girls loved their massages. We could have hung out here all day but had lunch reservations at Wayfare Tavern so we enjoyed the facilities for an hour or so. On my next visit, I will definitely make sure we try to save a full day for Nob Hill spa. It’s definitely worth the splurge. I can’t wait to return. I’m going to bring my mom here to spoil her.
Definitely one of the best spas in SF.

The experience from start to finish is great.
Very easy and friendly receptionist who assist in making reservations and make sure it’s the right time and right preferences.
The facility is amazing and is exactly how their pictures are.
I was able to use all amenities whilst I was there and I couldn’t be more satisfied.
Even if you don’t come back frequent, you must visit at least once a year to pamper yourself!

5 stars for the Enrich body treatment. But I deducted a star because I think the spa could use updating. No hot water for tea in the zen room. The pool area looks a little dated. The sauna and steam rooms are not very big, and the steam room felt a little grungy. Besides that, though, I had the most relaxing treatment, and their gift shop has an incredible selection of products! Recommend for the services, but don’t think the actual spa is much to write home about.

Amazing massage, great views, relaxing Zen room with huge selection of tea and flavored water, friendly staff, morrocan oil products in changing room and great packages!
The only complaint I have is the showers and bathrooms are really outdated, clean but just really old looking.

Really if you are going to spend a lot at a spa you expect up to date facilities. The showers looked dingy. EVERYTHING IS CHIPPED. There was no separation between the changing room and hair care station… So instead of taking my time after a day of relaxing doing my hair and makeup, all I wanted to do is get out of there. What is nice is you can hang out with your man in all the areas and the treatment was fabulous. but seriously in desperate need for an upgrade… If you want luxury I say just go to burke williams

I’ve recently found my old account for Unilocal and I’m in the midst of transferring over my reviews. The rating and the review are exactly the same so their overall review didn’t change as I’ve deleted my reviews from my old account and it’s not inactive. Reposting the old reviews with my previous ratings was the only way I can transfer these over unfortunately.
Review date: 1÷20÷2011
I guess I can thank Nob Hill Spa for starting my spa obsession. My sister and I won day passes for the spa during an auction so we’d thought it’d be good bonding time. The facilitates were very clean and everything was easy to find. We went on a weekday so it was jammed pack with tourists or people just using the amenities. I loved how the swimming pool overflows and it has drains on the sides so the water could go down. One negative was that a lady who worked there brought her entire family of kin to swim in the pool, uh not appropriate. They were screaming and playing games in the pool, yeah this is a spa not a community pool in your neighborhood.
Oh, if you’re planning to stay for lunch, definitely try the Oatmeal Lace Cookies. It’s 4 for $ 4 and they’re not big, but sooooo scrumptious!

Great deep tissue massage and knowledgeable staff! Full service with E2E care including taking your post-​massage meal which they bring to you pool-​side.

wow what a view. I met up with a friend here for spa day. It was a rainy day outside and this was the perfect place to be indoors. The massage was not that great, but I find they often aren’t very good in hotels and spas because the resort takes a big cut of the fee. Nevertheless, this place is absolutely gorgeous and has a nice lunch menu. I will be back!

This is still one of my favorite places to come and relax in SF. I still need to try Remede Spa at the St. Regis.
Some of the pros:
Nob Hill Spa has one of the best relaxation rooms. You can lounge by the pool, in the quiet room, or outside on nice days. They offer a variety of flavored waters and teas. The quiet room is where they hide the chocolate, nuts and dried fruit; however you can find fresh fruit anywhere else.
The Longevity Pedicure — a 50 minute service that felt amazing. Mandy was my esthetician; she took her time, was thorough, and gave a great massage. She used gloves, but I didn’t mind. My poor tired feet needed the pampering!
The 80-​Minute Prenatal massage with Rachel and it was AMAZING!!! She had the belly pillow so I could finally lay face down and used the perfect amount of pressure. I wanted to do it over again as soon as I was done.
Cons: SOME of staff at the spa desk act as though you are bothering them when you make any requests. My locker was on the bottom and I asked if they could switch it to a top one since I am 7 months pregnant and I really had to insist to get my way. Really?
The locker room was incredibly hot, and I know I wasn’t the only one who felt that way. I was sweating as I got dressed and didn’t cool down till I left the hotel.
2 of the flavored waters were clogged so you had to go to another room to get refreshments. I know for a fact the staff was aware because they tried to get me a cup and chose to opt for water from a pitcher instead.
The spa was super crowded this day, which I know is beyond the hotels control, but I was looking forward to laying down by the pool and the only two lounge chairs were occupied the entire time (5 hours).
There was a PG&E photo shoot of the pool, which was super distracting and during prime time. They could have come earlier in the day or week.
The food was awful. I had the worst club sandwich of my life. The turkey was bland and laced with fatty pieces, the bread was white (not sour dough), and they wouldn’t sub mayo for mustard so I had to take the sandwich apart myself. This was a $ 20 sandwich by the way.
I feel that for the amount of money I spent, the customer service should have been above and beyond.
Overall, if you ignore the staff and avoid the food it’s a great experience. Loved my services.

Beautiful spa with excellent service! My husband and I celebrated the day after our wedding with a couples massage. Can’t wait to return for our anniversary

Unfriendly service. And an $ 80 pedicure that didn’t include even the briefest of callus exfoliation. There is a choice of hot tea, if you serve it yourself. I felt like it was a very hateful masked-​service 45 mins. I mean, I know how super-​lucky we are so get this at all, but I would have been better off just getting it for $ 35 anywhere else in the city. They do have a pretty balcony of you want to hang around afterwards, but it is very crowded and there is only one shade. There is a «dipping pool», too. I just felt like it was up sell. The «leg massage» was a one-​minutes scrub, and I had to ask if it was ok if I grabbed water — and my book. (They did have magazines, but nothing less than 6 months old — and ALL of them were «In-​Touch».

Twice now I’ve been here, once for my bachelorette get together and for my one year wedding anniversary; my experience stays the same. Amazing!!!
Such a gorgeous spot right in the middle of the city with great spa services and poolside fare. Even my husband, who is not a spa dude, loved this place!
You feel pampered even if all you do is lounge around the pool and grab a quick 50 minute massage. Great part is when you book a spa appointment you can use all their facilities for the day; gym, meditation room, steam shower, pool, and hot tub. Plus you can grab some lunch by the pool or if it’s a nice day out on their veranda. It can get busy on the weekend but we’ve had good luck with Thursday’s and Friday’s.
Such a wonderful spot when you feel like you need some pampering. You leave feeling rejuvenated and at peace. A must when you plan a visit to San Francisco.

One word: AMAZING!
Came here with a friend for a full spa day and it couldn’t get any better than this. Not only was this spa incredible, the service was amazing. Everything was extremely clean and everything was provided to us from the beginning to the end. We first came in, receiving robes with flip flops for the pool area. Then we were escorted into the changing area and given a full description of all the amenities and things we could do during the day. Everywhere we went, there was fresh water with cucumbers/​lemons/​oranges. There was a little table by the pool area which had some refreshments and fruits, which was extremely convenient when spending the day by the pool and jacuzzi. When our time came for the massage we were led into our rooms and the massages we received were absolutely fantastic. So so so relaxing and just everything we expected and even more. After the massage we went into the relaxation room, which was also superb. There were a variety of little snacks (chocolate covered almonds, dried fruits, nuts) and warm tea. It was the perfect place to just get in a small nap after all the relaxation. There was nothing that wasn’t amazing. I will most definitely be back here more than once. Recommend this place to everyone. Couples day, friends day, girls day. You will not regret it! Best spa I’ve been to so far.
Thank you so much for an incredible day!

Hands down Nob Hill Spa is the best in San Francisco. I could literally spend all day there. They are a little pricey but it is worth every penny. and they accept Spa Finder gift certificates, which is pretty awesome. I have enjoyed all my massages there and they have great amenities from a sauna, steam room, indoor pool, meditation room, gym, and a small outdoor patio which is nice when the sun is out. The meditation room is a great place to relax and take a cat nap after your treatment. especially since I’m never ready to get up from the massage table after the end of the treatment. They do have a few ‘spa snacks’ but it’s nice that you can order food from the hotel which comes in handy since I’m always hungry after a massage for some reason. i just bought some spa finder gift certificates from Costco so looking forward to my next visit.

Perfect haven while it’s chilly outside! Eucalyptus steam room, massage, whirlpool, city view… Great way to spend my birthday afternoon! This spa was tranquil and clean. Staff were all polite and friendly. Very happy that I tried this place! My only complaint is that they need more indoor recliner chairs (there are only two). There are other chairs but not as comfortable. Otherwise good overall experience.

My four sisters and I have a sister spa day twice a year and we normally try out different spas. This time it was The Nob Hill spa.
Positives:
1) Great location. If you didn’t want to drive, you can take Bart to Powell and walk (about 8 blocks up Powell and some hills!). Great exercise though and makes the spa experience even more worth it.
2) Super friendly and helpful staff. They were very attentive from the check in, and throughout the stay.
3) Very bright and airy common area. I love the seating area on the spacious deck that has views of SF. The floor to ceiling windows offer a ton of light on the pool and spa and lounging areas.
4) Great selection of treatments. I went with an 80 minute massage and the therapist was great. She asked for feedback on the pressure and of course areas I wanted to focus on.
5) Service was easy and convenient. I used the phone to order a round of mimosas and they arrived quickly and the server was helpful.
Negatives:
1) We went on a busy Saturday and the changing room was really small. I felt like having 6 – 7 women all at once changing and getting ready was very claustrophobic. Also, there were only 2 showers so you had to wait a bit.
2) The jacuzzi/​hot tub was on the small side. We had to wait for people to get out since there were five of us girls and we didn’t want to crowd people already there relaxing.
Overall, a great experience! The positives outweighed the negatives!

I had a massage here, after a recommendation for the spa on the basis of its views. The views are indeed great, but the pool area isn’t particularly nice — dimly lit, not enough loungers, and didn’t feel super clean. And while you’re sitting by the pool, trying to relax, they come and bother you by up-​selling food and drink, which is obviously going to be crazy overpriced, and frankly, eating a huge club sandwich or glugging a bottle of champagne feels antithetical to the spa experience, in my opinion.
However, the massage surpassed my expectations. Normally, I find that massages at hotel spas are overpriced and nothing special, but my masseuse was very skilled indeed. I only wish I could book her without effectively paying for the privilege of using the spa as well.

Few place in life will upset you more than This spa. Overpriced, overstaffed, undereducated. I would never recommend this place to anyone. It’s the classic rip off joint for rich people who don’t know any better.

I love coming to this spa when I need a mini vaca. I live down the street so its great to come here to slip away for 5 – 6 hours. The indoor pool is amazing, and I really enjoy laying out on the balcony (try to come on a sunny day, although swimming indoors with a view of the rain is nice too). Overall, great location in a beautiful venue. Cant wait to try out more of their services.

I have no idea why anyone would come here over the La Remede spa at the St. Regis or Burke Williams at Westfield.
The check-​in desk in the actual spa area was covered with old swimsuits in a huge pile. Those are there to BORROW. Borrow an old, used swimsuit?! Most of them looked so old and dirty and all the men’s and women’s suits were jumbled together right on the top of the main check-​in desk.
The locker room is teeny tiny. After my facial, I was in there with 7 other women. We had to take turns opening our lockers because we didn’t have enough space around one another. The vanity only has three little compact hairdryers and some gel and hairspray. At Burke Williams, there is an entire room surrounded with mirrors with 10 different types of brushes, 10 different hair care products and stations that include hair dryers, flat irons, curling irons at every single one of them.
The pool area was ok. All the more comfy couches were taken by big groups. I sat on a chair at the side of the pool and had to keep my feet up the whole time because it was soaking wet underneath. The food was ok, nothing spectacular. The Zen Room only has 5 – 6 chaises, so it’s really not that relaxing because it gets crowded. There was some trail mix and dried fruit on a little table with tea, etc. on it. One of the customers went to get some and the entire box broke in her hands. She went to tell someone about it, but for the 30 minutes I sat there, no one came to clean up the mess or fix it.
The facial and peel was nice, but the aesthetician did not touch anything beyond my face. At the St. Regis, facials include a shoulder and neck massage, paraffin mitts, foot massages, etc. All at the same price, with much more luxurious facilities, beautiful locker rooms, amazing service, yummy food, champagne. Burke Williams is in the mall. I’m sure some people wouldn’t want to leave a massage and walk straight into Bloomingdale’s. But I do :) The locker rooms, hot tub (which is size of a small pool!), steam rooms, etc. are much much nicer here.
Do yourself a favor, skip Nob Hill Spa until they do a MAJOR renovation.

I spent the day here with three other girlfriends for my birthday. We enjoyed the food, atmosphere, spa treatments, customer service, and amenities.
Food:
–The Cobb Salad was full of eggs, bacon, avocado – all the food stuff. It was LARGE and provided a great mix of protein and veggies without being heavy.
–The Mezze Platter had delicious dips, goat cheese, roasted peppers, olives, and pita bread. My only complaint is there could have been more pita bread as there were only 4 small triangles.
–The spring rolls were probably my least favorite. Not very filling and not flavorful. The dipping sauce was too thin.
–The blood orange mimosas were fantastic!
Atmosphere:
The facilities were clean, calming, and beautiful. You can tell that they take pride in their space. They made sure the water around the pool was soaked up to prevent slipping and the shower/​bathroom area was constantly being tidied up.
Spa Treatments:
–The massage was perfect. Stacy has been a massage therapist for 30 years and you can tell. She found my perfect range of working out the knots but keeping it about relaxation.
–The facial was definitely calming and refreshing. I also appreciated the fact that Carrie suggested products by leaving them up front, but not pressuring me to purchase. My only qualm is that she said she’d do extractions, but it wasn’t as extensive as I’d hoped and when I got home, I had to do more myself.
Customer Service:
No complaints here! The food came out on a tablecloth-​covered table to our seats poolside. Everyone was friendly. When my friend locked herself out of her locker somehow, the attendant quickly helped her even though she had an armful of towels.
Amenities:
After our spa treatments and lunch, we enjoyed the steam room, sauna, pool, hot tub, Zen Room, and showers. There were snacks and tea by the pool and in the Zen Room. When you excited the sauna and steam room, there were iced washcloths – perfect! Plus, toiletries and a hair dryer in the locker room.
Cons:
The only bummer is that everything is so small. It got busier as the day went on and the chairs around the pool and on the balcony were all taken. The sauna and steam room could seat about 4 people. I heard complaints from lots of other women about the small locker room and the 2 showers being full constantly.

I’ve been to this spa twice for facials. Yes, it’s a perfectly relaxing and a nice touch that you can use the pool. However, nothing makes up for the fact that both times, the 55 minute facial I paid for was only a 45 minute facial.

Understanding that «Nob Hill Spa» is the place to be/​relax prior to a wedding celebration, I treated a dear friend and myself to a «spa day» here.
Overall, as a first timer, the spa was nice enough. The outside patio area is fairly small and surrounding buildings really block any sort of impressive view. The pool area was crowded, but I went on a Sunday and who doesn’t want a relaxing spa day/​massage on a Sunday?
Anyway, I give a poor review to the brunette working at the check-​in desk downstairs — she had such an air of snob about her… It truly boggles my mind that a cashier working at a higher-​end hotel feels privileged to give hostile little looks to clients (who pay a lot of money for services).The second check-​in employee, a male, seemed completely lost about my reservation. Finally, my friend and I were checked in. I think it was the manager, a tall brunette, who assisted me after my small struggle and really smoothed things out.
To Lorena, my masseuse, I give 5 stars. She was so pleasant and did an amazing massage!!! I felt so relaxed after, I highly recommend her. This was the best part of the experience.
After our massage, my friend and I ordered delicious salads and sat on the patio watching the sunset — the weather was phenomenal which added so much to the experience.
Overall, I have to give 3 stars — I highly suggest some sort of customer service training to the staff who are not capable of comprehending that they are in the service industry, meaning, be nice and wipe the smug off your face, please.

I had a lovely time at Nob Hill Spa, as I was looking for an early birthday #treatmyself moment. I’m a big fan of Kabuki, so I figured I would give something new and «decadent» a try. While it did not surpass Kabuki in terms of my favorite spa experience, overall the Nob Hill Spa delivers on being a relaxing escape.
First, you can’t help but feel hoity-​toity in Nob Hill, so there is already a level of elegance built in to the neighborhood. The Huntington Hotel, where the spa is located, is a beautiful, ivy-​clad building. I had seen photos of the actual spa before, and while it is beautiful, I thought it was going to be even more grand (both in size and in terms of view.) The patio is small but lovely, but doesn’t offer much of an exciting view.
In terms of ambiance, it really would depend on who else is enjoying the spa area. Throughout my several hours there, it was never crowded, but there were some couples and groups of people who were having semi-​loud conversations. Not that there is anything wrong with it, but for someone who is used to the total silence of Kabuki, I was craving a bit more zen. Speaking of, there is a zen room adjacent to the pool area where silence is expected– I retreated there for a while.
The services that I had were great– a therapeutic massage with Adam and a facial with Aleksandria. Adam made sure to ask lots of questions and checked-​in with me throughout my massage (I like a lot of pressure– he complied). Aleksandria left my face feeling as smooth as silk. She did try to make some product recommendations (which would be available for purchase upon check-​out) which I understand is part of the gig. She never felt pushy, although I didn’t end up buying any product. All of the staff were extremely nice, helpful and courteous.
My spa package also came with lunch served poolside, which, conveniently, you can order when you check-​in and have it delivered to you when you’re done with your treatments. I will say that operationally, this place was run very smoothly, as I did receive my food immediately as I finished my treatment. They said you have $ 45 to spend on lunch, which sounds extravagant, but the food prices are EXPENSIVE and there’s a 18% gratuity to factor in– one of the smaller entrees + a beer was what I could get, and I enjoyed it on the patio.
I thoroughly enjoyed my time at the Nob Hill Spa, but I still have a soft spot in my heart for Kabuki, which is probably where I will be going for my next #treatmyself experience instead.

Awful, elitist customer service. Arrived here at noon on a Monday to have lunch with two coworkers who just had spa treatments done celebrating a birthday. The spa’s front desk agent insisted that even though I would only be joining them for lunch (I was clearly dressed in business clothes), I had to either book a spa appointment myself or pay a $ 50 «access fee.» I explained that I would literally only be sitting down and having lunch, and would be returning to the office thereafter. So it would not make any sense for me to pay an access fee, especially since my coworkers had already received expensive spa treatments there. The receptionist insisted that I pay, at which point I asked to speak to the manager. The manager similarly insisted, despite the fact that this is a MONDAY with very few customers there.
The three of us ended up leaving to have lunch elsewhere. As I was waiting for my two coworkers, the receptionist insisted that I sit on the bench OUTSIDE the entry to the spa, as if I was a thief and would secretly dip into the pool in my BUSINESS outfit during the five-​minute wait.
Seriously, I am one person, five two, meeting two friends for a one-​hour lunch on a MONDAY.
I regularly have business lunches in the city– I will make sure that I NEVER bring any clients or friends here after this completely unpleasant and unprofessional experience.

Back again at this amazing Spa. Great to see Tina my nail technician once again. She and her staff in the nail room are the best. Highly recommend this Spa for Thor services and for a break away. Recommend the LONGEVITY PEDICURE and any of the massages. Plan to spend at least 3 hours here and enjoy their indoor pool and amazing views. It was a great place to start my day. I always try to come here when I’m in SF on busines or pleasure. The Nob Hill Spa is so right!

I haven’t been to many Spa’s but after going here a few times there’s no need to look any further. This staff is top notch, the ambience is laid back and the massage is always amazing.
Make sure to set aside enough time to kick back before and after whatever service you decide to partake in. You won’t regret it.

I had high hopes but didn’t have a great experience here. First as others mentioned, there are not enough lounge chairs inside or outside. Some girls posted up and monopolized the deck the entire time we were there and it was totally getting in the way of my zen. I never got to really enjoy the view everyone else mentioned. Maybe because it was Saturday, maybe because I am getting old, but these girls were getting crunk on champagne and it didn’t make for a typical spa experience.
Another complaint is the lack of showers– only 2! We had to wait in line. It’s not a good way to end the experience. Food and drink service was spotty. Some servers were really good and some totally unfriendly.
My treatment facial was pretty good, although pricey. The kicker was that my friend got a call a few hours after we left saying they had forgot to charge us $ 30 in drinks and they would need our credit card over the phone. That left a totally bad taste in our mouth. They rang the bill, it was their mistake and now we had to be bothered hours after our «peaceful» experience to be shaken down for more money, ugh. I probably won’t be back.

Absolutely lovely spa… I’d get my mail forwarded here and just squat for months on end if I could and if there weren’t laws against it.
Alas, I was gifted a weeklong TLC getaway by a special friend who wined and dined me because he thought I needed some much/​deserved pampering. Aw~ Sweetie pie. What can I say? I’ve been blessed with some of the most amazing friends.
The massages were fabulous and drool-​inducing… Amazing menu options, albeit with a limited wine selection.