Mona Ezzat-Velinov, MD

I love Dr. E. I’m loathe to even write this review, because I’d rather people not find out about her. She’s studied Functional Medicine, and uses it. After seeing a regular doctor for 20 years, I’ll never go back. Dr. E asked me questions I’d never been asked by a regular doctor. Our initial visit was so completely thorough, she listened very well, looked me in the eye, asked more questions, and took notes. A week later, when she discovered something on my test scores came back low, very low, she emailed me at 11:00 pm on a Sunday night to get me started. Yes, she’s still on a schedule, and 15 minutes go by quickly. And now she’s becoming more well-​known so it’s harder to find longer appointments with her. However I’m thrilled to have finally found a doctor who is an MD practicing with a functional medicine background. What a difference!

I was seriously disappointed with the level of care and compassion Dr. E provided. After an initial office visit, a couple of my blood test results came back as too low. Since no substantive explanation was provided, I immediately followed up to ask what these results meant. A few weeks passed with no reply, so I followed up again, at which point Dr. E wrote back answering one of my several questions. I e-​mailed back again to thank her and repeat my other questions. Again several weeks and two follow-​up e-​mails later, and Dr. E replied with another incomplete e-​mail. Finally, I said I’d appreciate a fuller, more prompt reply, and she then defensively retorted that I should schedule another appointment and e-​mail was not a proper form of communication, she was doing me a favor to even write back. For frame of reference, one of the initial questions I asked was, «Am I anemic?» She never brought herself to answer that question, which I feel is a very basic one that should not require a follow-​on visit. Every other medical professional I have seen at One Medical has been amazing. I will be switching doctors.

Dr. Ezzat-​Velinov or Mona — as she casually introduced herself — is a great doctor.
Fortunately, I am in good health, so doctors usually send me on my way after checking my vitals. But during my checkup, we had a thorough discussion, and made a list of lifestyle changes to improve my health. Mona didn’t take me on a guilt trip when I told her I don’t eat many leafy greens, but encouraged me to try eating them once or twice a week; something I can definitely aim to do. Hopefully, I won’t have to see Mona until my next checkup, but I’m certainly looking forward to talking to her again.
If you’re considering checking out One Medical, do it. If you want a great doctor, schedule an appointment with Mona.

Dr. Ezzat is great, but unfortunately she isn’t available often, whether that is because of too many patients or what, i don’t know, but it takes a long time to get through on the phones just to make an appointment and when i do get through i have to book at least 2 weeks in advance, regardless of the issue. It’s really frustrating and I am bummed to find another doctor.

I love being able to say I love my doctor! She listens, she treats you like an adult, she assumes you are knowledgeable about health issues, she explains everything, and she discusses your options, more that instructs you what to do. Nothing against the guys, but I prefer to have have women doctors and dentists when I can because — and this is a generalization I know — they tend to listen longer and to treat you like a peer instead of them up on a lofty perch just saying hmm.hmm. and then scribbling on a pad. Plus she always gives you as long as it takes.

Love Dr. Ezza and Dr. Roller
excellent service, intelligent doctors

I adore Dr. Ezzat for many reasons — she’s knowledgable, supportive, holistic, and trusts me to know my body when its good or bad. Going through menopause has been a huge challenge and she’s stood by me like a sister, always calling to ensure the therapies are working — and trusting my opinion when they’re not. She’s a wonderfully supportive professional and I can wholeheartedly recommend her and her terrific staff.

I have been under Dr Ezzats care for 7 years. She is very professional which I appreciate, but she is also always genuinely interested in how I’m doing which is what I really like about her. She is very patient and knowledgable and I never leave the office feeling rushed or like she is super busy (although of course she is). I have yet to stump her with a question she couldn’t answer on the spot.
The staff is also very professional and helpful on the phone and in the office.
I would definitely recommend her as a GP.

I was assigned to Dr. Ezzat by my insurance plan. When I went to make an appointment, I was put on hold for over 15 minutes. I had to wait 3 weeks to see her because I was told I need a 30 minute appointment. Twenty minutes into my appointment she finally showed up in the exam room. After listening to my heart for 5 seconds and spending about 5 minutes total with me, my «30 minute physical» was over.
I then proceeded to have labs drawn on that day which was Tuesday. After not hearing from the office by Friday, I went to the lab and obtained a copy of my results. This lab does not release results to the patient until the physician has had the results for 48 hours so I know she saw them. I had several abnormal lab results and at the time of this review, I still haven’t been contacted by her or her office.
I am looking for another primary physician.

Dr. Ezzat is very thorough and very good at treating all aspects of your problems. She is very busy and does tend to get backed up, especially if you book an afternoon appointment, but I think that if she had a bunch of free time that would be a bad sign. She has always been friendly and nice and I’ve always been able to get squeezed in for more urgent matters.

For the five years I have been living in San Fran, she has been the most sincere and caring doctor that I have gone to. I would def. recommend her for your physician. You won’t be disappointed.