Mission Terrace Dental

I really like this practice. Everybody — Dr. Chen, Dr. Nguyen, the hygienists, the assistants, the administrators — all super nice!
Your comfort is a big priority to them. I’m somewhat difficult to get numb, so they made a special note in my chart and they take extra care to do things right. I also appreciate that they take the time to explain what they did, why they did it, and different options for future care.
Jay (who works at the front desk) is fastidious about letting me know how much insurance I have left for the year and estimated out-​of-​pocket for potential work.
Depending on what you need, it might be worth noting that Mission Terrace refers to other practices for some procedures like root canals or dental implants. They will do crowns and all the more common stuff.
The location is pretty convenient. It’s a 10 – 12 minute walk from Glen Park BART and right next to a J Muni stop.
Also, random thing: Dr. Nguyen rides motorcycles. If you ride too, (or are interested in getting into riding) bring it up and he’ll talk your ear off (in a good way).

Just got a tooth extraction today, Dr Nguyen did a great job, when he says you wont feel a thing, he really means you wont feel a thing, my tooth was kind of a pain to take out and looked like Dr nguyen was digging for gold inside my mouth but the experience was not bad at all, i literally did not feel a thing. This place has a great staff, i recommend everyone to go here for a tooth fix.

I’ve been going there for a while now. Even though I live outside the city, I still go there. They are always friendly and professional. I have no plans to leave anytime within the foreseeable future.

I started going here about two years ago once I was lucky enough to get health insurance again. I filled out a form when I got there and was brutally honest about why I needed a dentist. Never again will I reveal such personal information at a dental office. I felt like everyone that worked there had read it and I felt uncomfortable every time I was there. Note to self: don’t be a schmuck and volunteer personal information to strangers (even under the pretense that they are a business with professionals). The front desk help and dental service were OK at first, but then Dr. Nguyen’s service began to go downhill. The last two times I went in for service I had horrible results outside of the effective dental work. Before I say anything negative I will say that my teeth feel clean and my breath is for the most part mostly fresh because I have incorporated good flossing habits into my dental hygiene régime. Anyways, the time before last I went in for cavity fill. And the most recent visit, I went in for a regular cleaning. Both times however, I ended up needing to go to my doctor! It was an unbelievable feeling because I had trusted my health to him. So the first time I actually ended up losing my hearing by about 60% (my own figure) a week after that visit. Luckily after two weeks of taking the medicine my doctor prescribed, my hearing came back better than ever. I already had a bad taste in my mouth but went for my next scheduled village thinking the hearing loss was an aberration. I was wrong! After my most recent visit I developed a cyst on my gums, located on the inside of my lip (I am guessing it was his rough use of the cleaning instruments). The point is that I had to go to the doctor’s office TWICE after my dental visits. This is not normal! I am still using medicine to this day to get the cyst out of my mouth (it has been 5 weeks since he jacked up my gums). The loss of hearing was a strange occurrence and left me thinking he was careless, but I gave him a second chance. Of course I was injected with some numbing agent for the cavity procedure and it was fine until I got home and realized I was clogged up. It felt like I had gone swimming and my ears were clogged 24÷7− not pleasant! I will not give him a third chance. Anyways, avoid this place and do yourself a favor — try another dentist. My pain and suffering should make you not want to chance it. Suffice it to say, I will be changing dentists ASAP. It is a shame because I used to think they did a good job.
9−13−15
My mouth has healed and I can hear fine again. After using this paste medicine I had to apply to my gums daily for over 1.5 months the cyst went away (about two and a half months ago). I look forward to a better relationship with my new dentist.

Awesome doctors n staff very friendly n sweet n understanding! No BS or pressure. Great dental work too

After the deep clean at Mission Terrace Dental a year ago, I found that I have an especially sharp abrasion on the back most tooth. Due to schedule difficulties, I could not bring this up a year ago to Dr. Nguyen and especially scheduled a followup a week ago in hope of addressing it when I return to the area.
I have to say that I am disappointed in the doctor’s reaction when I brought up this issue. He started with the usual denial of the incident relating to the deep clean, and in the end, this issue is still not addressed. The fact is I did not have this abrasion prior to the deep clean. The doctor simply said that he cannot see any particular harm on that tooth (even though I can clearly feel the abrasion) and avoided addressing it. My only recommendation to patients is to bring up any issue right away and not wait as the best way to address problems is in the moment.
This review is especially addressed at this incident, but this incident does change my initial impression a bit regarding this clinic’s practice ethics. I still think the dentist here is professional, and everyone is extremely friendly at this clinic. But customer service and care can take some improvements.

I’ve been coming to this dental clinic for years now and each time I’ve recieved great service. Had a standard teeth cleaning done recently and I am pleased with the result. My teeth appear whiter now and the clinician removed some scrape looking marks I had on several teeth. Great job and wonderful service!

It/​s called TRUST. Not so common today. But if you are fortunate enough to land in Dr. Chen’s office you will find out what it means to know somebody is on your side, looking out for you. Add to that top skills and a professional office and you are way out in front. Need I say more?

Dr Michael Nguyen is amazing, and so are the staff. Very sweet, caring, friendly, and thorough. He took my two wisdom teeth out with local anesthesia. He is amazing.

My GF and I went here a couple of years ago as we wanted something closer than our dentists on the Pennisula. They said she needed thousands of dollars of dental work and I needed a bunch of work as well. I had their X-​rays sent back to my dentist in San Carlos and he said everything was fine. She went to another dentist downtown and the gal said she did need a little work but nothing like Mission Terrace Dental had said. They have a lot of fancy new equipment that probably needs paid for. That’s wassup.

Let me preface by saying that I hate dentists. Not the actual people themselves but I scarred my own childhood by watching Marathon Man at too young of an age, and am forever frightened by dentists. No joke, they would pop up as the villains in my nightmares, replacing clowns. I go out of my way to avoid dentists, which you would think would make my teeth look like a Brit’s but I swear, they’re nice and clean (for the most part). I don’t think anyone actually enjoys going to the dentist but I am probably in the far extreme of avoiding them.
I had really good dental insurance and major toothache so I bit the bullet and went to a dentist who did a terrible job and caused me further pain. I didn’t want to go back to him to fix the bad job he did so I suffered for a while. Finally, I couldn’t take it anymore and asked all of my friends for a referral. One friend urged me to go to Dr. Chen at Mission Terrace and I’m so glad that I did. I went to her strictly because the friend lives in Walnut Creek and he said that he drives out of his way to see her, so I figured she couldn’t be all that bad.
Turns out she is fantastic. She fixed my toothache and all of my pain is gone. I’ve gone back for a cleaning and her cleaning technician was equally wonderful, professional and kind. They have really good bedside manners here, which helps immeasurably if you have dentist trauma like I do. It’s her proficiency, skill and kind manners that earn her my highest regards. I didn’t tell Dr. Chen about my fear of dentists but she seemed to understand and she went out of her way to explain every step of the procedure, and exactly what she was going to do.
The dentist office is very conveniently located off the Glen Park BART or the J Muni. It’s a very spacious, clean, lovely office. Everyone that works there, top to bottom, is fantastic and attentive. The prices are also affordable if you don’t have insurance and they offer payment plans. All of their equipment and technology is top-​notch but again, what makes them stand out is their skill and experience and lovely treatment of patients.
They also let you make appointments online (which I love) and you can reschedule if you need to via email.

I love that this dental practice is very up-​to-​date and high tech, in addition to being friendly and patient (get it?). During my last visit Dr. Chen told me about the conferences, training and volunteer work she does that helps her stay current. Man, i wish my growing-​up dentist had been that informed. I had way too many weird fillings and ugly crowns (which Dr. Chen fixed one of last year… yay!). I’ve seen kids in the waiting room happily occupied by their toys/​books/​videos/​game while mom/​dad read from a good selection of non-​grimey magazines. Only downside… hmmm… wish they had a parking lot… but heck, it’s SF. Highly recommend this place, guys!

I just had my top wisdom teeth extracted and I must say I’m thoroughly impressed with Mission Terrace Dental. The office has all the latest technology, from filling out forms on the computer to encourage going paperless and the x-​rays were a breeze and didn’t include those crummy little hard, white things that they stick in your mouth. The ladies at the front were so helpful and made me feel very comfortable and Dr. Nguyen was patient, explained every procedure he was doing and seemed to genuinely care. I will surely refer my family and friends to come here.

This place has an awesome deal for new patients. For $ 69, you get a teeth cleaning and x-​rays done. Upon my first visit, the staff was very friendly and helpful. They explained how to fill out the form on the computer and offered assistance if I needed help filling out the form. The computer form process was a breeze and it was easier than filling out by hand. I had my x-​rays done and it was quick. Then I had to reschedule an appointment for a cleaning.
On my second visit, Dr. Nguyen was very friendly and patience. He gone into detail in explaining what I needed fixed. Then I had my cleaning and it was painless unlike other dentist places I had went to. My gums were not in pain or anything.
I would highly recommend this clean, friendly, and attentive place to my friends.

I found my new Dentist! I’ve had really bad experiences with dentists so I was fairly apprehensive about what to expect but I was pleasantly surprised with all of the staff at Mission Terrace. Dr. Ngyuyen, Jay (sp?) and everyone else are incredibly warm and friendly and really make an effort to ensure that their clients are comfortable and happy. I just had a couple of cavities filled today and shockingly, I’m actually looking forward to my next appointment! They helped put all my anxieties at ease and I ended up having a great experience.
They were also very helpful about scheduling me in at the last minute and trying to squeeze in a couple appointments for me before the end of the year which I really appreciated. I definitely recommend giving them a try if you’re looking for a new dentist. They’re very knowledgeable and good at what they do.

After a previous bad experience with a different dental clinic (see my other review), I decided to give this place a go.
Wow! The difference was night and day:
From a cheerful and friendly greeting, the high tech, latest techniques, the FULL and undivided attention of the dentist (without feeling like I was being rushed through questions in order for her to get the the next patient), to the knowlege of insurance and ease of follow up, it was a well run, professional place which exudes competence.
It has been the first time in a long while that I felt truly «happy» with my dentist.
I have some work scheduled, so I’ll update this review afterwards and we’ll see if there are any cracks in the veneer, but I have a good feeling that they are what they seem.

i love them!!!
nobody makes me feel better than Dr. Chen.
i have major dental anxieties, and usually go to the dentist only every few years (you know, when it really really hurts), but Dr. Chen makes me feel comfortable, like no other dentist ever has.
as long as i live in SF, i will go to her.

Let me begin by saying that I love Mission Terrace dental!
No, its not the most modern of facilities and its a little off the beaten path, but once you walk through the front door, all of your doubts immediately disappear.
After burning through what seemed to be a Dentist a year, I chose Dr. Chen due to her proximity to my house at the time. 5 years later and now 3 neighborhoods away, I would not even consider another dentist, even if they made house calls.
Dr.Chen is one of the most professional and straight shooting dentists out there. She always has the most up to date techniques and instrumentation. She always explains every procedure and makes sure that you are aware of your options before proceeding. She is also keenly aware of your comfort during every procedure.
Her staff is extremely friendly and professional. They always make you feel at ease and I have never waited more than 5 minutes in the waiting room. They are also not shy about technology and will text, email, and call you to remind you of your appointment.
In all, I can’t say enough about Mission Terrace Dental. If you are in the market for a dentist and live in the mission/​glen park/​potrero/​noe/​bernal area, then check out Mission Terrace Dental!

For years my wife and I were trying to find a dental office that could give us straight answers about billing and careful, thoughtful dental care solutions and plans, and finally we found Mission Terrace Dental.
The office is beautiful, and state of the art, including digital x-​ray technology which has far less radiation than the non-​digital x-​ray devices that are still in most offices.
Did you notice that most dental offices don’t have that little sink next to your patient chair anymore, to rinse out your mouth??? Well this one DOES.
All of the Mission Terrace Dental staff is incredibly professional, patient, smart, friendly, and clear regarding all communication.
We have Dr. Michael Nguyen. He is one of the most knowledgeable, thorough, careful and accurate dentists I’ve ever met.
This is the first time in my life I have actually found myself looking forward to each next appointment! I’m not joking.

Here are the Top Ten things I love about MTD:
10. the office is easy to get to. It’s walking distance from the Glen Park BART station, and there is a MUNI stop right at the front door. There is also ample street parking.
9. The office is quiet, very clean, and comfortable. There is fun artwork on the walls and good magazines in the waiting room… although I have never once had a long wait.
8. The office staff is first rate– very friendly and professional. They take care of all your insurance stuff, and work to get you the maximum benefit. They give you a printed break down of work, cost, and insurance coverage. They call (or email if you prefer) to remind you of your appointment. Celia rocks!
7. After I had each of my crowns done, the next day someone from the office called to see how I was doing and to ask if there was any pain or discomfort. Aw… you guys!
6. I am a Big Wuss about pain, and I am very flinchy. Dr. Nguyen is really good with difficult patients like me; he’s generous with the novocaine, and he is really calm and soft spoken… he puts you at ease.
5. The dental assistants are excellent. Professional, patient, gentle and friendly. Woo-​hoo, Anna!
4. The bathroom is so clean you can eat off the floor. I wouldn’t, but you could.
3. They have good, current technology, but not SO good that they have to rip you off to pay for all their expensive NASA cameras and massage chairs and decorative water features (yeah, I’m talkin’ to YOU, Glen Park Dental!)
2. After your first appointment, they give you a break down of what you need and if money is an issue they help you prioritize the work, and spread it out. You get detailed information about your teeth, and the expense, and they help you make the decisions that are right for you. It’s a partnership, not a sales pitch.
1. gratis minty floss!