Miraloma Cleaners

On HEART and COMPASSION alone, they get 5 stars from me. Please patronize these folks for their wonderful good deed.

I’ve been taking my clothes here for 13 years. Now as I am getting ready to leave the neighborhood, I’m sad to say goodbye to Suzie and Sam. They have been great to me — they have given great, personal service, they do a good job with the clothes, and Suzie has been committed to supporting the neighborhood and fund-​raising efforts for the local schools. I highly recommend this business.

This place is a wonderful neighborhood dry cleaner. Suzy and her son are genuinely wonderful people who really take care of their customers and care about your clothes. We come her regularly for dry cleaning as well as alterations. I’m routinely getting jackets and pants altered and have always been impressed with their professionalism. Even when they don’t get it exactly right the first time (which is rare), I know they will fix it. Prices could be cheaper, but I think they are on par with other places in the City (it’s expensive here, you know). Overall, love this palce and the wonderful people!

I took two knit vests and a pair of pants to Miraloma Cleaners for dry cleaning. When I picked them up and took them home two of the three articles smelled like they had been in the toilet. It is very nice that they have a sign on the door offering free cleaning service to homeless, but they put everyone clothes into the same machine depending on weight. I returned to the cleaners and asked that these pieces be cleaned again. The pants came back a size or two smaller! They must have used really high heat the second time. All this was very time consuming and back and forth. They said they would stretch the pants but not after giving me grief for the fact that the first attempt was two months ago. I have no idea if the pants fit, I have lost interest. I will not use this cleaners again.
Cat 3÷20÷14

I love coming to Miraloma Cleaners. The staff and service are as good as it gets!
I live in the Mission and make my way over to Miraloma for my dry cleaning because of how well they treat me and my clothes. It’s worth the trip. The prices are fair, the service is great and it’s organic!
Highly recommended!

T-​short, shorts and hoody for 30 $ — all items has only small drops of coffee or ice cream…

This lady is horribly negligent. She ruined two items of very expensive clothing: my North Face jacket and a Bebe dress. I opene the plastic and was accosted by the smell of fish and old cat piss! And the down in my jacket was completely flattened and my dress has fuzz balls all over it. When I brought it back in she said in very bad English that she did a wet wash of the clothes and that the smell is normal because of the down feathers. What about the stink all over my dress?! And I thought this was a dry cleaners! Not a wet cleaners! I don’t know what to do but I’m going to let everyone know about this crazy negligence.

I have been taking my dry cleaning to Miraloma Cleaners for years and was very satisfied with quality of work, although prices were a bit high. I really like the owner, Suzy but in the past year I have been puzzled by the prices and the quality of the dry cleaning and requested repairs/​alterations.
On a few occasions I have been charged a different price for dry cleaning than the posted price. For instance, charged $ 14.50 for dry cleaning a dress instead of the posted $ 12.50. The repair on a dress’s seam cost $ 14.50 but was not repaired correctly and had to be done again after I brought it to the owner’s attention. It makes me uneasy that I have to worry about being overcharged. The prices are already very high. The location is very convenient for me and I am sorry that I feel compelled to take my business to another establishment.

Ridiculously expensive.
I called to get an estimate quote to hem a dress and the lady wouldn’t even give me an estimate or range.
I had to bring in for her to tell me it would cost $ 43!!! Really!!! It’s just a hem, you’re not making me a dress. All their cleaning prices are way to high so never use them anymore too.
Going down the block to tower cleaners, which was $ 20 cheaper.
Their dry cleaning is almost 50% more expensive than towers too.

Took an expensive permaloft comforter in. They assured me they knew how to LAUNDER it. I picked it up a week later and paid $ 50.00.Susie was not there. When I got home and took it out of the plastic wrapping, it was all clumped and unusable. Completely ruined!!. Due to my schedule, I couldn’t take it back for a time so I wrote it off. Will never go back there obviously.

I’ve just picked up my dry cleaning and am very disappointed in their service. I gave very specific instructions that my dress needed to be pressed so that the pleats in the back matched the pleats in the front and was assured they would take care of it. However I just picked it up and sure enough, the pleats in the back do not match the rest of the dress. When I pointed this out, they said that its not possible to fix it — which was the main reason I dropped it off in the first place. So why didn’t tell me this in the first place? They then proceeded to charge me the full price even though they hadn’t done what was promised.
They were friendly enough and nice I’m sure but for service and execution, I have to give them one star. Disappointing because I was hoping to find a go-​to cleaners here.

Went to Suzie on new year’s eve to get emergency cleaning done on mud crusted suit. She turned it around the same day. Amazing!

I’ve gone here about 5 times and I love them. They always do an impressive job with my dry cleaning. I had them clean a few dresses and several of my husband’s dress shirts and pants. I also brought them a leather Marc Jacobs bag that needed cleaning (the inside was soft fabric) and they discussed a few options for cleaning with me. I got the bag back within a week and they did such a nice job that I tipped the employee who rang me up. He was shocked and tried to refuse the 5 $ tip, but I insisted. I swear, he made it seemed like I had made his day. So sweet and kind of him.
They are super friendly. Every time I walk in they make it seem like they are so happy to have me in there.
Also, I took a picture of a sign they had posted in their window. They will clean your suit for free if you are unemployed and looking for work. Small businesses just don’t get any better or classier than that.

I’ve been here several times now, and I’m sorry to say that I am taking my business elsewhere. Three times in a row I asked for special instructions with my cleaning, and each time they were ignored. This last time, I got a shirt back missing a button. The people here are super nice, but something is wrong. There doesn’t appear to be any quality checks on the work. I gave them 2 stars for being such nice people, but frankly I’m tired of finding out they didn’t do what I asked.

I seriously wish that I can give Miraloma Cleaners more stars!!! Every time I walk in, I am greeted with a heartfelt hello! Their dry cleaning and laundry services are more than impressive! They have been able to get stains out that I thought was impossible and almost threw away one of my husband’s white business shirt because it seemed hopeless (dark hair dye on collar) and when I picked it up, it looked brand new! My husband was by far impressed and extremely happy!
This is definitely the place to go to if you need your clothes tailored, altered, and/​or repaired! We have been to «swanky» tailors in Scottsdale, Los Angeles, and even here in San Francisco and no one can compare to Miraloma Cleaners! Unbelievable!!!
Thank you so much for being genuine and kind hearted and making me feel so special each time I walk through your doors!

Shirlie 4÷6÷12
I wished I still lived here just so I could still use Miraloma’s as my dry cleaners. They are the best here. They will clean your suit for free if your unemployed for job interviews. They really do go above & beyond for their customers. They will sew buttons on whatever you need just ask. They are such good people here & good at what they do. Just try them 1 time & you’ll be happy you did. ;0} Shirlie,

I will never go anywhere else! Best service I have EVER experienced at local cleaners!
(Unless I move out of SF)
Am I picky about where I take my clothes to be laundered or dry cleaned? Darn tootin. Do I take my my business elsewhere when product and service is unsatisfactory? But of course. After reading such positive reviews for Miraloma Cleaners, I knew I had to give them a shot– and with such close proximity to my neighborhood it was clearly a no-​brainer.
Brought my shirts and slacks to be cleaned because they were starting to give my closet a bad rep for the landmark eye sore they were providing in dirty pile form. Let’s put it this way: my usual laundry loads would show up and be like «damn, are you guys squatting or just waiting to be evicted»?
Anyhow, I walked in hopeful and spoke with the woman I figure is the owner/​operator. I make a failed attempt at small talk, but she was still sweet and made me feel welcome none the less.
Came back the following week without a ticket (not a problem to these pros– this is noted because I’ve been hassled for such carelessness @ other «establishments») When my clothes were brought out I noticed a stain on 2 of my expensive shirts which I frowned upon yet realized I did bring them in this way. She, (agh, I wish I asked her name to be polite) gave me a couple of options and told me to think about it if I felt the shirts were worth it to me. I don’t know about everyone else that goes to cleaners but typically I don’t feel that they all care very much about your happiness and at times even get defensive that you aren’t satisfied with the finished product.
NOT AT MIRALOMA! This awesome individual HELPED me believe my business was valuable and my concerns were priority. Can you really ask for much more???
Being a new customer, I felt it necessary to rave about this place for the SERVICE. The lone woman, who reminds me of a sweet aunt you don’t get to see often, but when you do she melts your heart and curls your smile. Combine that with utmost professionalism lacking in many businesses and you have a winner!!!
Difference maker indeed.
Prices are fair, Credit cards accepted. Gotta love it.

Even having moved to SF from NYC, the prices at my first neighborhood dry cleaner in Pacific Heights (Buchanan Cleaners) seemed high. But I was so pleased with the service — dry cleaning and alterations both — that I kept returning for about three years after moving five miles away.
Then, when I needed to get some down pillows and comforters cleaned, I decided to try Miraloma Cleaners to see if I might save a few bucks. The prices were indeed considerably lower, and the service quality was outstanding. So now I have all my cleaning done here.
I’ve not been as happy/​lucky with my alterations, though. I used Miraloma Cleaners twice. Once I needed a re-​do (their fault, not mine, and they were perfectly gracious and professional about correcting the mistake). The other time I intended to specifically ask about matching the thread color on a pair of jeans, but forgot; when I got them back, sure enough, the new thread didn’t match. This has happened to me elsewhere, also (that’s why it initially crossed my mind to ask). So, I guess it’s not uncommon and not a gross error. Nevertheless, since Buchanan has a perfect record and I don’t like dealing with do-​overs, I’ll take future alteration work to them.
But I’ll surely be 100% loyal to Miraloma Cleaners for all my dry cleaning as long as I live nearby. They do excellent work, the prices are better than other places of equal quality, and the owners/​staff are delightful people.
BTW, I’m guessing that Brian N’s review is about a different place. Ownership of Miraloma Cleaners has not changed hands, and the the only two people I’ve ever seen manning the counter (owner Suzie and her son) aren’t even capable of being rude.

LIke finding someone to cut my hair, a great dry cleaner is second on the list of things I *must* have and they have to be just right. I hold little tolerance for a mess up — ie: the time a certain dry cleaner gave me a XXL black polo that wasn’t mine instead of my black super expensive suit pants. When I went back, they were like, «oh, this must be yours then…» And that was the last time I went there…
Now get ready for the exact OPPOSITE which is Miraloma Cleaners and Suzi the owner. This is the real deal! Super service that is focused on you the customer and your clothes. I needed to have my suit dry cleaned for an important meeting on Monday and it was late on Friday afternoon. I brought in my suit and was told it would be ready Saturday afternoon… and was it? You bet it was and it was ready in the morning first thing!
First time customers receive 20% off on their first order and if you bring in your clothes between 7 and 9am, save 20% as well.
Thanks Suzi and Miraloma Cleaners for making me look good at my meeting.

Suzie, the owner, is a doll! Always cheerful and generous, with both her service and discounts! The last few times I’ve come in, she’s given me 20% off on my dry cleaning bill! I save a substantial amount of moolah and in exchange, I bring in my old wire hangers so she can recycle them.
I’ve taken my finest silk blouses and dresses here. It looks and feels new after getting drycleaned. She also managed to get rid of a nasty guacamole stain on my khaki trench coat and there’s no trace of it anymore. They use organic cleaning agents here which I like.
Thanks Suzie, keep up the good work and I’ll keep coming back.