Michael Dumas, DMD PHD

I had a great experience with Dr. Dumas, considering the circumstances. I had to make a last minute appointment because my wisdom teeth were badly infected and had to be extracted immediately. Dr. Dumas, as well as his office staff, was very accommodating. I knew having wisdom teeth pulled would be expensive, but I felt his pricing was very reasonable. The procedure was quick and painless, and I was very pleased with how quickly I recovered.

I took my mother in for a consultation, when we went in the doctor looked at a few paperwork and told us he would be able to do the extraction, we felt good.
Everything was fine, till I received a bill from Mr. Dumas’s office saying that I owe their office for the consultation, which is funny because my mother’s dental insurance covers consultations; and Mr. Dumas is in network, one would think that would be the end of it, but no!
I had 6 months of back and fourth trying to pay the bill meanwhile they have been charging my mother late payment service fees. I finally gave in and wanted to pay the bill but again having to run around. I still wasn’t able to pay the bill =(

Was referred to this office by my dentist and it turned out to be a welcoming experience. I was helped out at the front desk and I was diagnosed and treated well. After I had my wisdom teeth extracted they were very helpful and I was treated nicely. I can’t say anything bad about this place I’d recommend dr. Dumas

If it is at all possible to like the dentist, this office takes the cake. Not only is the environment welcoming, the staff is top notch. And unlike several other offices which misdiagnose intentionally for their financial well being, Dr. Dumas will not. Moreover, his assistant (Jennifer) will make sure to throughly explain both the process and recovery instructions; while, making you feel at ease throughout the process. It is nice to feel some sense of comfort when extracting all four wisdom teeth.

This man is a scam. I went in for a consultation (which they said was free) and everything was going pretty well. He was confident that he could extract all my teeth without problem and made me feel really good… until I saw the bill. According to them, it was almost $ 1000 because they do not take medical insurance, only dental. DENTAL insurance does not cover the anesthesia and nearly half of the extraction procedure. So I consult with my mom (it’s her insurance after all) and guess what we find out? Apparently Dr. Dumas is actually an in-​network doctor with Aetna meaning everything from extraction to the knocking me out should be completely covered. All I was supposed to pay was the copay of $ 40. So I go ahead and call his office to get a understanding as to why my insurance was not covering everything and the secretaries did not know anything. They eventually called Dr. Dumas to answer the phone and he goes on this rant saying people like me or causing him trouble and making his work difficult and whatnot.
Now why would the insurance say that when Dr. Dumas says it’s $ 1000? Because this was all covered under the MEDICAL insurance of Aetna. Seeing as how a surgery is more of a medical thing, it makes sense now. Yes it’s regarding your teeth but it’s a surgery requiring the use of anesthesia which they said themselves is medical not dental. As an in-​network doctor Aetna’s medical insurance covers the entire procedure, but he claims they only take dental as a way to make money because they don’t get as much allowing patients to use medical.
Also, he had to audacity to send me a bill for $ 80 for consultation which they told me was free in the beginning (probably because I ended up canceling my appointment as after being talked down to earlier). He’s got to make up for that huge loss, but no. I’m not going to pay him for being rude and a liar.
Ultimately, don’t even bother coming here unless you want to be scammed. Check with your insurance (both medical and dental) before going ANYWHERE to get anything done. Watch out people. Take your business elsewhere.

Today was my first visit to this oral surgeon referred for my dentist for the canker soar inside my mouth which include the tongue, gum, and side of mouth. Big scam and dishonest people because they took x-​ray which has nothing to do with anything. Their consultation fee is $ 200 dollar and he didn’t prescribe me any ointment or medicine but want me to biopsy on my tongue? No personality or caring at all and just want more service and money from me. Lucky insurance will cover like $ 350 dollar worth of nothing and wasting my time with them. i’m not referring anyone here at all.

Front desk & surgery assistants were nothing but helpful & kind. I was referred by my regular Dentist here, the whole process was smooth and quick. Made my appt, no problem. Came in the following week Dr. Dumas Explained everything that was going to happen it was really quick they put me under and woke up in 30 min i believe. Explained how to clean and how to take care of it, the next couple of days I ran out of my meds, no problem. I called them asked if I may get a refill, got that refill less than 30min., they also handled everything with my insurance which was fantastic, I didn’t have to do a single thing. I recommend coming here.

I went there in 2004 to get my wisdom teeth pulled. He was recommended by my orthodontist, although now I have no idea why. The surgery went alright as far as I know but he used non-​dissolvable stitches which was the first thing that bothered me, not to mention he didn’t send me home with antibiotics… a week later was my follow up appointment and he said everything was fine and looked good… but I was still completely swollen and I couldn’t open my mouth very wide… my jaw only allowed one finger to fit in between my teeth… still no antibiotics… a couple days later I was still in major pain and I went back to my orthodontist and he checked it and told me it was definitely infected. After that I went to a different surgeon where he has to scrape the infection out… SCRAPE IT… most painful thing ever… Dumas would not answer phone calls and I would suggest you avoid this guy… he was old when I went to him and that was 10 years ago… so I can only imagine how he is now.

I’m honestly surprised to see so many harsh reviews.
My experience with Dr. Dumas has been nothing short of incredible. After being referred by my dentist for the consultation appointment alone, Pearlie got on the phone with my insurance company during my consultation and got authorization to have the surgery the following day. Otherwise I would’ve had to wait 10 weeks for separate authorization.
The surgery itself was smooth and easy; I was put under and woke up after everything was finished. The staff made sure I was okay and Pearlie not only drove me home (I live close by), but drove me to Walgreens to get my prescription. The staff is wonderful and Dr. Dumas did an amazing job.
Definitely recommend!

Reviews sure tend to the extreme here it seems, but I have to give five stars for my procedure, thanks to Dr. Dumas, and his excellent staff.
I was nervous to get a wisdom tooth removed. Not only did I get it done couple decades later than most people get them out, but it was also infected. I had general anesthesia for the procedure, which I was a touch nervous for as I am on all sorts of blood pressure meds, but it went smoothly. After the procedure, I was given a ride home by one of the employees, since I lived nearby. That certainly goes above and beyond what is necessary for a dentist’s office.
As for healing, I’ve heard all sorts of horror stories about wisdom tooth removal. «You’ll swell up!» «It’ll hurt terribly for days, maybe weeks!» «You won’t want to leave the house for three days!» Well, that may have been true for some, but whatever Doctor Dumas did, I found none of that to be true. Sure, it ached a bit, and itched a few days in (hooray healing sensations), but nothing major. And I even went out to see a show that night (avoiding alcohol of course), a touch groggy, but still able to function and have a good time. And I didn’t swell up at all, at least that I noticed. When I came back, I was told I was healing faster than normal, which was a surprise. This may all sound like nothing, but I am generally a big baby when it comes to medical procedures, I usually heal twice as long as I should, and am the kind of person who acts like it’s the end of the world when I stub my toe. So if it was that simple and painless for me, Doctor Dumas and his staff have got to be doing something right.
The procedure also cost a lot less than I was expecting (both before and after factoring in insurance), so that too was a pleasant surprise.

He broke one of my good crowns while extracting a broken tooth. Yes, I had to pay for that. He stabbed me in the cheek with a needle while closing me up. His minimum wage assistant who he was verbally abusing during the procedure dropped the suction onto the floor and he picked it up and tried to put it back into my mouth. I looked at help and saw all the awful reviews and went anyway. My mistake. AVOID this practice. You WILL suffer.

My name is Tony Grayson, and i just want to express how Dr Dumas put me at ease
and allowed me to relax! He made me believe there would be no pain in the extraction
of two of my teeth. And I’m here to tell you, he is smooth. I highly recommend Dr Dumas!

Traumatic! Dr. Dumas extracted the wrong tooth!!! Words cannot express how traumatic the experience was. PLEASE, PLEAse, please. Do your self a favor and go somewhere else. Before doing the surgery, Dr. Dumas did not even show me or ask me which one will be extracted!!! I’m the type of person who’s so nervous going to the dentist that is why I did the GENERAL Anesthesia. I only had 1 problem molar and they suggested to take out 4 of my molars since I would be under General Anesthesia. So, I agreed to them to take out all 4 so I don’t have to undergo General again. The surgery went fine (that so I thought!!). I was wrong. When I looked at my mouth, my problem molar was left out!!! They only extracted the 3 good molars and left the 1 bad one. Dr. Dumas said that the Dentist order was wrong but it was a common sense and I told him on the initial appt which tooth needs to be extracted. Please don’t do the same mistake that I did (going with Dr. Dumas). Read all the reviews here and go somewhere else. After the surgery, I didn’t see him anymore. This experience with Dr. Dumas traumatized me. Now, I need to do another General Anesthesia to take out my problem molar. I will never ever refer this doctor to anyone of my family or friends. This was a very traumatic experience. Negative star!,

My general dentist referred me to Dr. Dumas for the removal of four teeth and he did this painlessly in one sitting with no complications following. I felt very confident under his skilled care and he even gave me a nice accomodation on the fee. He is also an interesting conversationalist and as much as one can enjoy a visit with a dentist, I did with him. I would recommend him to anyone in need of oral surgery.

Dr Dumas was very understanding because I have anxiety disorder and needed him and his staff to work with me. I just need one cracked and filled wisdom tooth pulled and I was out of there. It took a wink of an eye and I was home with my souvenir tooth to show my wife. Dr. Dumas has pulled all my 4 children’s teeth that needed pulling and were no complications. I thinking of going back to get my other 3 remaining wisdom teeth pulled out in the future because they are a hassle to clean.,
Dr. Dumas is alright with me.

Please go somewhere else! My SO had a wisdom tooth and a molar removed in Nov of 2009. He followed aftercare as directed and was in a lot of pain up until Feb 2010. It was later discovered that he suffered trauma to his jaw during the procedure and a piece of the root was left inside his gum. He only had one followup appointment with Dr. Dumas one week after the initial procedure. During this appointment it took two assistants removed the stitches (the first was shaky and couldn’t clip it properly) and sent him on his merry way. That was the last contact we had with the doctor or the office.
It wasn’t until my SO went to another oral surgeon to have his remaining three wisdom teeth removed that we discovered a more serious issue. Dr. Dumas had not told my SO that he absolutely NEEDED to get a prosthetic tooth in place of the molar that was removed. Since my SO was unaware of this, his new oral surgeon informed him that the tooth above the one that was extracted has dropped lower than the rest of this upper teeth. This happened because there was no counter-​force on this tooth when he chewed (for two years) and the body was trying to right itself by searching out that counter (tooth naturally lowering itself).
Permanent damage has been suffered for what would be an otherwise routine extraction due to neglect in part of the office to properly inform the patient of necessary replacement of an extracted tooth. We are now working with another oral surgeon to fix this oversight.

After an emergency wisdom tooth extraction at a torturous «oral surgeon» elsewhere in the City, Dr. Dumas was pleasant change. That’s coming from someone who has extreme anxiety when it comes to just going to the regular dentist.
Dr. Dumas extracted 3 of my wisdom teeth in 2 visits. Each visit was a last minute accommodation. I was in the chair for a total of 5 minutes, with most of the time being taken with the numbing process. What I thought was a sure heavy artillery procedure (partial broken, impacted) took a quick twist, pull, and a couple of dissolvable stitches.
The bleeding was minimal. Healing was quick. No vicodin was necessary.
Fortunately, all of my wisdom teeth are out but if I had to get an extraction, I would definitely go to him again.

I needed oral surgery and my dentist recommended Dr. Dumas. The appointment was made. Dr. Dumas’ beside manner was nice and he explained my procedure. I was very nervous because I’ve haven’t had a surgery since my tonsils came out at 5 years old (I’m 38 now).
As I’m sitting in the chair waiting for the procedure, the «How are you going to pay?» onslaught happened. I must have had 2 – 3 different people come into the room asking on how I intended to pay. Here I am freaking out and they want my credit card number. I even had a different doctor come in and tell me I should pay immediately because I might be grogy after the surgery and forget to pay. Really???
When the procedure was done, Dr. Dumas did not even stick around to tell me how things went, what he saw, see how I was, etc. He left for the day.
I had a followup appointment a week later… well, I was suppose to. I waited in the waiting room FOR ONE HOUR and never saw the doctor! I walked out. I was the only one in the waiting room. No updates from the front office staff, no «Would you like to reschedule?» or anything. BTW, I don’t think I ever saw any of the front desk staff or his assistants ever smile and no one went out of their way to make me comfortable. I really believe I was just a dollar sign more than I was a patient.

In mid-​November of 2009 I had a rear molar and wisdom tooth removed by Dr. Dumas. The staff was nice and the office was well furnished. The surgery seemingly went without complication and I was very happy to have the impacted tooth removed. This is where my nightmare begins…
I followed the aftercare instructions exactly as they were given to me and eagerly awaited the day that the swelling would go down and the pain would go away. The first noticeable issue was that I could not open my mouth large enough to eat. I was assured that this was normal and prescribed Percocet for the pain. But I was still feeling pain even after a week since the surgery had past (and taking the maximum recommended dosage for Percocet). I called Dr. Dumas’s office to see what the issue might be. They said that there’s a possibility that food was stuck in the extraction site and causing pain; but no definite answers.
In December I was biting into something soft and I heard a loud pop in my jaw. At this point the pain was immeasurable and at one point merited a visit to the ER. I had trouble speaking and eating anything solid was out of the question. I immediately phoned my healthcare provider and went in to see a maxilo-​facial specialist. The specialist informed me that my jaw had sustained damage from my dental surgery. He offered an explanation, «your jaw was forced open past its tolerable point». From November to February I was in pain and could not eat solid foods. The swelling subsided early in March and I decided to forgo an angry Unilocal review until…
I was seeing my normal dentist, getting a teeth cleaning done when the dental technician noticed something funny in the area of the extraction. Dr. Dumas left a root tip in my gums! Now the root tip is pushing up and is putting an upward pressure on a right molar. I feel the pain when I eat, I feel the pain when I close my mouth, sometimes it gets so bad that I tear up and have to excuse myself from situations. I just want this to be over with but I still need to wait for my appointment with another dentist to fix his mistake (end of March). I could very well call Dr. Dumas and see if he could fit me in sooner but I do not trust him.
Dr. Dumas,
You made yourself available for my initial surgery on very short notice and for that I thank you. For the 4 months of pain you have caused me I have only the harshest feelings and words. I have not been this scared of dentists since I was a child and you should know that you instilled that fear in me now.
Prospective Clients and Fellow Unilocalers,
Pass on this doctor, I implore you to do better for yourself and seek dental care elsewhere. In 2009 I missed out on Thanksgiving, Christmas, and my own birthday because of the pain that Dr. Dumas caused.

I had my wisdom teeth extracted last friday. September 4^th. All 4 of them were extracted. The moment i walked into that office, i thought i was in a hotel lobby or something. It was really nice and comfortable, it made me think less about how the surgery will turn out.
The staffs there were really nice, everything went by smoothly. The cool part is after you’re done, they even walk you out to the parking lot where you’re parents or GF/​BF or whoever comes to pick you up. Its quite useful since you might not even be able to walk very well haha.
So the first 2 days i was in pain but 2^nd day wasn’t as bad. By the 3^rd day i just had big cheeks didn’t really need pain killers anymore. which was good. Im just glad i got it over with, and im glad that i went to Dr Dumas. Hes a nice guy, makes everything more comfortable.
If you ever need to extract your wisdom teeth, go to him hes really good.
The only bad part was… i think it was a bit too pricy ahaha. but thats about it.