MGA Healthcare

I personally have been working through mga for almost a year and they have been such a great resource for me and my employment. I have to give a great big shout out to Brandon Lee, Tyler and Trent keeping me working… but they all have been awesome!!! They have kept me busy with some very wonderful hospitals. I follow a very strict protocol of not using my phone at work. Being on time and working my bum off. I have worked along many mga employees that slack and abuse their phones and have seen reasons why they are let go and then they post negative posts. That is not mga’s fault!!!
It can be a little sacrifice to travel but that is what gets you the experience. Yes they are an agency and they make a portion. To be honest most hospitals prefer this because they want to see what type of employee they may want to invest in.
Trust me stay off your phone!!! Don’t start drama!!! Work your bum off!!! Don’t be late!!!
If you really want to get the best experience in the sterile processing field make sure to shine and stand out. Mga will get you the experience that leads you to a great job.

This review is for Isaac Giarretto
I had been looking for work in the Medical Administrative sector for over 3 years in the Sonoma County region in California. I graduated with a Bachelors in Psychology from Sonoma State University and a Medical Administrative Certificate from Empire College, also passing the California state exam for a Medical Administrative Assistant (MA). I only had elderly care giving experience under my belt, since I could not find work in the field I wanted to be in. I do not know how many resumes and interviews I went through, since 2012, that I had submitted, looking for that perfect starting out job. That I thought my education would get me, once I had finished college.
Every day I went online and submitted at least 3 resumes a day. It was too the point where I was not even expecting a phone call back any more. One day, I saw an ad on
for a New Grad position with MGA Healthcare. So I decided to submit my resume to MGA’s New Grad craigslist ad thinking a bunch of new graduates were doing the same thing. Within 5 minutes of submitting my resume. I had received a phone call from one of MGA’s Healthcare recruiters in San Francisco, Isaac Giarretto. His phone call had come at the perfect time in my life. He said I was exactly what he was looking for, and set up an interview in San Francisco. There they told me I would be great as a Medical Support Assistant for one the VA Clinics in the Northern Region of California. He set up an interview for myself, with the VA Clinics head Administrator. Once I went to the interview at the VA, I had received another phone call from Isaac a few days later that I got the job at the VA.
I know how hard it is looking for work. I was so grateful once I went through their hiring process, step by step. Isaac helping you and giving you feedback every step of the way. Isaac and a few of his coworkers even came down to make sure I got my fit mask test done. Fitted properly, before starting work and took me out to lunch with another future co-​worker that was going to start with me at the VA. It was totally worth my time. I love working at the VA Clinic, where every one is so helpful and it is a great starting out place to work. Especially for someone who does not have much administrative experience. I am still in shock that I have a full time job, with great pay, and gaining the experience I need to further my career. I am very grateful for Isaac, and his co-​workers Bruce and others that I have met at MGA, in helping my career go further in the Medical industry.

I was recruited by Isaac Giarretto of MGA Healthcare back in late July for Admin.-type positions in healthcare. I had been wanting to find substantial work in a healthcare setting for quite a few months before I was contacted by Isaac, and they did not disappoint! Within a week of my signing up with MGA, Isaac found me a unique position in the Quality Dept. of Sutter Health in S.F., and the payrate was even higher than my last contract position at Wellpoint (via Kelly Services)!
As a recruiter and my agency rep, Isaac has done a terrific job at looking out for my best interests, and he has excellent follow-​through (and I’m not talking about his golf swing). He is a very personable guy, and cares about your doing well in the position you’ve been placed at. In other words, he is «the Man» who works for You! Thank you, Isaac Giarretto!

This company will get you experience working at major hospital in the Bay Area. BUT that doesn’t mean that the hospital will hire you. There are so many CONS of working for MGA. First off, they do not offer benefits. Most importantly, they literally take AT LEAST half of your paycheck! Many times, I’ve gone to Parnassus and parking there costs like $ 38/​day and MGA pays $ 13/​hour (that was last Feb, Idk if they raised it). I lost $$$ working for them!!! At the time I put up with it because I really only wanted the experience.
Anyways, I now work at UCSF mission bay but I can’t say its because of MGA. Once I received my offer letter, I was FLABBERGASTED at how much MGA was taking from me!!! It’s ridiculous.
STAY AWAY. DO NOT WORK FOR THEM.

they’re ok if you are aggressively following up.

This review is for Isaac G.
He approached me regarding a medical administrative role after finding my resume online. In August, i was still attending school so I let him know that i’ll contact him when i return to the bay area in a month.
When I e-​mailed Isaac my updated resume and left him a voicemail, he called me back the next day and told me to come for an interview the same day. I obliged (why wait another day? Just do it, mate).
He asked me several questions regarding my experience in various jobs i’ve had over the years, and focused on details of certain tasks. I was slightly nervous and made some blunders, but he allowed me to recover and compose of myself. He noted that i would be more suited to roles at UCSF which was managed by his co-​workers and he let me know that I had the choice to talk to them.
When I thought that the interview was over, he surprised me by giving me some pointers regarding my resume, and my lack of polished ways of describing my previous roles. He noted that I was oversimplifying the work that I did, which was undermining my experience. I was grateful that he actually took time to explain to me in details on what I should do and improve on. That was unexpected and very helpful.
I’ll update my review for the company after starting work via MGA Hleathcare.

MGA has proved to be a rockstar establish from start to finish! Relocating from east to west coast proved challenging-​to say the least-​especially in trying to find a permanent position in the Bay Area as a nurse. I spent countless hours filling out paperwok for multiple agencies and to no avail. After several months with no sucess, I came in contact with Rick and Jason, who are phenomenal recruiters! I submitted my paperwork and within a week was working per diem at Marin General and later Mills Pensula. I’ve been with the company 2 years, half of which I’ve had REGULARLY SCHEDULED work at the VA. This past June I was hired on as a permanent employee and I must say without MGA helping me get my foot in the door, I defintely would be back east right now! So a major shout out to two of the best recruiters I’ve worked with in my nursing career!

The awesome recruiters at MGA Healthcare have opened up so many doors for me and have allowed me to gain many networking connections. Shortly after graduating college and relocating back to San Francisco, MGA helped place me at UCSF Medical Center as a float Administrative Assistant. I was able to gain a ton of experience in a bunch of different departments. MGA was professional, genuine, and they truly made sure that the beginning of my career was successful and exactly what I wanted. I would highly recommend that you reach out to MGA if you are looking to build up your resume or if you find yourself looking for a job to fill the time between your undergraduate years and your graduate education. Myself and many of my college friends were able to advance ourselves through working with this company.

My experience with mga healthcare was excellent. Jason McIntyre is the BEST recruiting agent I can ask for. He is the only one I will work with. He listens to me and try his best to achieve what I wanted in my next assignment. Without his good rapport with the managers and the hospital, I wouldn’t have landed a full time position at my current job. He also took the time to meet with me for coffee before my shift even started. And coming from the night shift nurse stand point that is absolutely FABULOUS. When my assignment was over with the company, Jason took the time to thank me for choosing to work with his company, by taking me out to lunch, which SURPRISED me. Over the course of months he also took the time to keep in touch with me, even though he is aware I was working full time. He’s also invited me to several company picnics and events they threw for their nurses and staff. Although I didn’t get a chance to work with other recruiters in the company, if they are anything like him, you won’t be sorry. Thank you Jason for everything. You are AMAZING!!!

I have worked here since April and have to say it’s not bad. I am placed at the VA in Martinez which has been a good experience but not so good experiences at Kindred in both concord or walnut creek. It’s an Oncall job which I thought would be hell but it’s not bad. I get at least 32 hours a week but most of the time I am working ⁴⁰⁄₄₈ hours. But yes I have been cancelled a lot… but they cancel you for the morning and try to get you a pm shift. They do try… sometimes I have been confirmed the night before and do get cancelled in the morning.
Rick is my recruiter but I deal with Pete, Sam, Dillion a lot. They all are pretty good at communication and understanding.

I had the worst experience ever with any staffing service at MGA Healthcare. It was clear to me that they not only don’t review resumes, they also practice age discrimination.
A few years back, I was contacted by MGA. My resume DID NOT have the year I graduated college on it (deliberately) and I was asked what year I graduated, and how old that made me now. I instantly called their client, UCSF, who was not amused one of the vendors so openly practiced age discrimination.
Recently (within a few months) I was called in to interview for a job at Marin General, and I met with 2 recruiters. There was nothing on my resume to indicate I ever did scheduling patient appointments at a hospital. I let this one go.
Yesterday there was a «perfect» job for me in an HR dept in some medical setting. I did question one of the recruiters and, again, my background did not lend it self to this job.
All in all they don’t know what they are doing. they call lots of people in, waste candidates time, and feel they are above employment law.
UCSF did indicate they would do an investigation into the age discrimination issue.

Worst staffing agency I’ve ever met with. Got called in for a interview for a possible job opportunity as an administrative assistant. During my interview my recruiter left to make a copy of my ID, and went to check if his «supervisor» was available to meet with me. A fellow by the name of Dustin came in who pretended to be the supervisor when he was just an employee. He came in asking me what my plans for the weekend was, told him I was free to start asap, assuming it was work related! During my conversation with him he stated the job was no longer available. Waste of my time and energy meeting with them. As my interview ended he suddenly «dropped» his wedding ring by my foot and stated he was being flimsy and dropped his ring. So unprofessional, most unprofessional interview I have ever been on. Do your research before you decide to go in for an interview.

This company sucks major ass and I will not be taking another assignment from them again

If you’re talking strictly about the company and the people who work here, I don’t even think they deserve a star (but Unilocal won’t let me). If you’re speaking about the opportunity that they will give you, maybe two stars?
A lot of these reviews before mine are pretty much spot on and I can relate to the experiences of these people. But yeah, I will tell you exactly what you’re getting from MGA and what to expect. Hopefully you will be one of the people who will be able to read this before unknowingly committing to them.
So here are some facts:
Pros:
–You are entering the UCSF float pool as a temporary worker.
–The position as a temp will aid you into getting a possible permanent job at UCSF
Cons: (WARNING there are a lot)
–You will have to wait an indefinite period of time for them to contact you for an assignment. You will need to take an initiative if you want to be employed.
–You may need to send in your personal employment paperwork multiple times.
–You will get paid poorly. Their base pay is just slightly above minimum wage ~$ 15.36 amenable (which means they can LOWER it) while temps for UCSF and permanent employees make like $ 18 and $ 25 – 30 respectively.
–As a whole organization, they are extremely disorganized, selfish, manipulative and unprofessional. The review that compared MGA to a fraternity is about spot-​on. (I will elaborate below)
I had a fairly typical interview with a lady named Haley and her manager Corey. They seemed unusually nice, asking me about my weekend plans and what I enjoyed doing in my free time. Beware though, their kindness is a façade. As I’ve realized when I disappointed them, they will quickly switch off nice mode. They did not hesitate to cut me or chew me out. I’m guessing its because I’m replaceable. As a middleman staffing agency, they make money off of you when you stay and work through them. I was genuinely confused when I saw the number of people in the same float pool group that also ‘got the position’ and in subsequent weeks more groups were selected to replace the previous and so forth.
Another thing they do is that they ask you for a verbal agreement to commit to their program for an entire year, yet they don’t do anything to garner that trust. A lot of the things that they say are either exaggerations or just completely false.
I’ll use a few examples. They claim that they will match you with an assignment asap. This is either for being in between assignments or for starting your first one, with a maximum wait of about two weeks. I waited OVER THREE WEEKS before finally getting one. That’s basically an entire month! They will not tell you that you still need to INTERVIEW with the department at UCSF that they send your resume to. It’s like you never had a job.
Also, they sometimes send you to positions that you don’t have any qualifications for. I got sent to an interview to be a call center dispatcher. They were looking for someone with 3+ years of exp and was looking to stay with them for over 2 years. I just graduated from college and I most definitely don’t want to start a career with a job that doesn’t use my degree at all, so why send me in the first place? When I called MGA and asked why, they told me it was because ‘they didn’t know what they were looking for’ and ‘interviewing is good experience in the first place.’ Cmon, I can work on my behavioral interview skills on my own time, I don’t need your help. It’s both discouraging and it shows a tremendous lack of organization. What do you mean that you didn’t know what kind of candidate they were trying to hire? Such BS.
Other things to be wary of. You will need to nag the crap of them for an assignment. As soon as I got off training, I waited an entire week and they didnt not contact me at all. When I called the following Monday… boom. All of a sudden they had an interview for an assignment. I call BS on this one. They really don’t care about you at all.
To put the cherry on top, when I quit I got cussed out by my manager Corey. He called me on the phone to ask me for the reason on why I was resigning. When I told him that I didn’t want to put up with them for recklessly sending me to interviews for positions I wasn’t qualified for and the possibility for ‘month vacations’ in between 1 week long assignments, he just straight up said that my reason was crap. He clearly didn’t like it so he proceeded to criticize me by telling me to ‘man up,’ and to learn to deal with hardships in life.
So not only are MGA people generally dishonest and uncaring, they will not hesitate to verbally assault you. Then they will proceed to recruit new people to take your place.
If you are honestly looking to work for UCSF as an admin, I would highly recommend you apply at the UCSF temp job official website. That way, these scumbags won’t be taking the money you earned and also you won’t have to deal with their crap. This is a fraternity you don’t want to get hazed from.

My experience with MGA staffing in general was very poor. Dramatic unprofessional conduct. There’s unknowledgeable recruiters attempting to staff nurses at various facilities. I would not recommend this company to nurses or hospitals

yeah all reviews are pretty much on point. Unless you’re desperate for money I see why one would work for this Agency. They are very unprofessional and cheap when it comes to Hourly pay rate. Not fooling me though! I hung up the phone as soon as they said $ 12 – 13 an hour, HAAA!!! sorry not sorry.

I wouldn’t even give this agency one star! This is a total rip off! I was promised to be paid $ 16 and if I was hired on to make about $ 29. Once I started at my assignment I was informed by the staff they would hire me on a different pay, and MGA only ended up paying me $ 12. I got hired on and was asked to lie about the amount MGA was paying me to my new employer. This is so unethical!
I would never recommend this company!

I give this company 2 stars.
All in all, this company is good if you would like to give yourself the opportunity to work at a hospital, because they most defenitely get yourself out there. But take note that they’ll pay you ($ 11-​$ 12) an hour versus the people that work there literally make ($ 22-​$ 26) if you’re hired through UCSF. It’ll discourage you.
The only good thing is they help you KNOW people at the hospital so maybe in the future, you’ll have references when you decide to take further steps.

This Agency seemed like a great way to gain healthcare experience while in school and unable to get hired with hospitals directly. I soon found out that they pay you insanely low (always 13/​hr to start in hospitals where my friends were making 25+ for the same job), and the agents do tend to play games with you as I saw another reviewer wrote.
I was called on a day I was not scheduled for and the agent threatened me that it would be my reputation on the line with the facility, not theirs. Then he tried to bribe me with gift cards.
A second time, I called to give my hours and was told to have a «Good fucking weekend.» Agency or no agency, no employer should treat its employees this way.
My classmate had to get a facility involved to get paid for two overtime shifts that MGA initially failed to pay her for.

This is a very unprofessional temp agency. The agent that worked with me, Christos Nikoloutsopoulos, was not honest with his intentions. I applied for the a specific program that MGA offers and he lied to me saying that there are no opening at the time and that he has found a Worker Comp position at UCSF that would be a good fit for me. I told him that it does not fit my career path and I would like to be placed in the back in the pool. His coworker, did not realize that Christopher was trying to trick me into believing that there was no opening and offered me an interview for the program of my choice. I told Chris that I decided to interview for the position of my choice since I was offered an interview and at that point he told me the truth that he needed me to fill the Worker Comp position because he can’t find anyone else and not because there was no opening for the position that I applied for originally. His lack of communication with his coworker got him caught and I am glad it did because I realized his true intention. I did not appreciate his dishonesty.
I was overqualified for both position and since both had openings, the agency should have placed me in the position that best suited my interest. Instead the agency tried to manipulate me into something I did not want to do for their benefit.
I agreed to take the position after being pressured with daily phone calls. I told Chris that I needed 3 – 4 days before starting a new position and because he could not negotiate the start date with UCSF he called me and told me that I was no longer needed. His tone during that call was different and was quite rude. I told him that I would like to be placed on the next round of interview for the position I originally applied for and again with the lies, he said that the current round was full and he would put me on the next round if there is an opening.
I found out though another coworker, who months later called me to set up and interview, that Chris had placed a note on my account not to interview me because he was upset that I could not start earlier and that he could not fill the position that he desperately needed to fill.
Chris actions and passive aggressiveness, which is representative of the company, was unprofessional and dishonest. If you plan to use MGA to get a job please be aware of their intentions. The company will place their needs over their clients and will not hesitate to lie or manipulate you to get what they want. I hope no one else will have to go through this experience.