I wanted to surprise my wife with a caricature, so I contacted Matie. She responded quickly and asked the necessary questions to make sure I got what I wanted. She started working on my caricature that day and showed me a draft a few hours later. I didn’t like it because I didn’t think it looked like my wife or myself, so she did it again and I requested that she put us in different clothing(a shirt with our favorite sports teams). I felt bad asking her to change it up because she had already worked hard finishing it, but she was more than willing to do another one because she wanted me to be happy. The second one was AWESOME and I absolutely loved it. She also did a separate one of our two dogs and cat. Paying for the portraits was easy and it was delivered quickly. Shipping was free but she was in the area and I requested that she’d drop it off to my sister’s job. She had no problem with that. Matie is easy to talk to, makes sure you get what you want, and went above and beyond to make me happy! I gave the gift to my wife and she ABSOLUTELYLOVEDIT! The only thing we agreed on is the caricature of myself didn’t really look like me, but I loved the Warriors jersey she put on me! =) I’d recommend Matie to anyone wanting a caricature portrait!