Master Accounting & Tax Services Inc

The office is this small little room after you walk up a long set of stairs. There’s a few chairs along the wall and you just wait there to be served and discuss about all your tax stuff openly to everyone around.
This place was recommended to me by a friend. I needed someone that I can trust to handle my mother’s taxes since there was a huge change in her filing situation. I thought to myself, «Ahh finally, someone that can help take off a load of stress.»
WRONG!
Going to Master Accounting & Tax Services and having Henry Yu do our taxes just caused MORE trouble than EVER! We trusted him and thought he knew what he was doing in handling the changes. We waited over 2 months to make sure IRS has it’s time to process everyone’s tax and was still wondering how come there was no return.
I even tried to contact him and went to his office to see if anyone can help but there was no answer on the phone or at the office!
Turns out Henry Ye made things so complicated I had to call IRS twice and both times waited over 1 hr and 30 mins to only have the first time the lady on the phone hang up on me and then finally when I was able to talk to someone, the lady told me I needed to go to an actual IRS office with my mom. We went, waited to be served and to talk to a representative that called Henry Ye an «idiot and does not know the basic principles in even filing taxes!»
Luckily, the IRS representative was able to fix things after an hour of figuring things out on how to even handle such a situation and we just need to play the waiting for a few more months longer.
If I were you, go to H&R Block or find someone else than this place.