I can’t express how amazing Janelle was at this location. She was so friendly, engaging & helped me find exactly what my friends & I needed. Amazing service. Amazing fashion. Amazing eye for feel & esthetics. Loved it all.
M. J.
Classificação do local: 5 San Francisco, CA
The customer service here is insanely fantastic… Ryan and Eliza are total rockstars whose love for the brand and the product is infectious. They also epitomize phenomenal customer service — another reason I want to support this brand. Here is my experience: Approximately two years ago, I purchased my very first v-neck tees from the Chestnut Street location. A couple of months ago, I was passing by the California Street store, and one of the employees from the store came and flagged me down on the street to tell me that they have v-necks in the color I loved TWO years ago(what an incredible memory!!). I said I would be back in a day or two, but was extremely busy and then went away on travels. When I returned to the store a month later, they were all sold out, but Eliza took down my information and told me she would contact me if they were to make that color in the future. I provided her my information on a post-it note, figuring it would be lost and I would never hear from them. But, the very next day, I received a phone call and an email from Eliza telling me they found an entire box of the shirts I wanted, and would even offer me a discount on that product. She and I conversed a few times that day and she seemed legitimately as happy as I was that she was able to get me what I wanted :-)! I went in and met Ryan who is one of the nicest, most patient, and wonderful associates ever. I bought plenty of the v-neck t-shirts I wanted and he walked me through some other products as well. I came back three days in a row, and he helped me to purchase additional items that I now find myself wearing daily. I love this«Workshop»!
Maile N.
Classificação do local: 5 San Francisco, CA
I love this place! What a cool concept to have everything all under one roof: clothing store, workshop, studio, office. They sell REALLY soft clothes and scarves. I bought one today and love it! I want one of their hoodies and one of their sun dresses next! I love that they kept the old Lumiere Theater sign out in front too.