Marcus & Millichap Real Estate Investment

Save yourself the trouble, horrible customer service and huge let down. We signed a service fee agreement of 1% on a commercial property we purchased with Joel at Marcus Millichap. The fee would cover us from having to do a lot of back and forth and sent emails, etc. He provided horrible service, did not represent us well, I ended up doing a lot of leg work. He still took his 1%. He misguides us multiple times with flood insurance, lender requirements, etc. It was such a headache. The big name of Marcus Millichap is all they have but the service is not worth it. Do not use them under any circumstance. Such an unprofessional organization with bad agents.

My experience could not be more different the the other reviewers.
I just met with SAndy, JOhn and Mike Pollard at a property today. I looked like a mess coming off a number of construction sites covered in dust, paint, tape. They were dressed impeccably and treated me with the utmost respect. I was late, but they stayed later with a smile and were incredibly gracious. They were very upfront about the building and clearly had in depth knowledge about the pluses and the bonuses. No hard sell. Honest, professional, and knowledgeable input. It is incredibly refreshing to see such professionalism and customer service.
I had the opportunity to speak with Mike Pollard a while longer and found him to be a class act-​incredibly intelligent, hard-​working and willing to go the extra yard to find my family what we are looking for, not to mention a sincerely good, salt-​of the earth person.
This is one business I really look forward to working with.