Ly Van T Aia & Associates

I would like to preface my review with the following:
My 1 star review of her services is for a full house remodel plus addition project. It is a big scope of work. I can say with confidence that Van Ly’s services are probably adequate for simple house projects such as drawings for window replacement or a simple bathroom remodel. I’m sure in such cases she could do an ok job at a good price.
That was not my case. I am a first-​time homeowner planning a big project that required creative designs, detailed knowledge of building codes, and planning procedures. Looking back, I should have consulted with another architect before starting the remodel process. She does have ability with bigger projects. I will not drag into the details of my project. It would take too long.
I will say this: She is not a great communicator, and does not always respond to questions in a timely manner. She did not offer good creative ideas for making my floor plans efficient and functional, nor did she warn me that building and additional level would require a rear egress (rear exit for emergencies). These, along with other issues, prevented me from understanding the real cost and effort required to remodel my house. Had I known what I now know, I would have never tried to remodel my house. Instead, I was lead on for 1 ½ years until it became clear I needed to consult another architect.
If you are planning on remodeling a home in San Francisco, PLEASE consult with at least 3 different architects so that you get a sense of what the possible scenarios could be.