Level 6 Shredding

No idea why these guys are so well reviewed. Their customer service is terrible.

Level 6 Shredding rips it up.
For disposal of financial or other important records, Level 6 Shredding is the way to go. While their warehouse on Yosemite is a little out of the way, the peace of mind you will get form knowing that your documents are securely shredded is worth it.
With Level 6 Shredding, you get a choice of how fine your papers are ground up: normal cross cut, «level 4,» or «level 6» (that only governments and three-​letter agencies use). The remnants are sent to Asia for recycling, so your disposed documents don’t end up in the landfill.
Fast, efficient, secure: Level 6 Shredding is worth the trip.

Very professional. Also prompt and efficient. Matt is courteous as he quickly weighed the shredding and took it away. Guarantees shredding done the same day. I would definitely use this service again.

Incredible customer service. Very professional. Quick and efficient. Highly recommended.

Look no further, this is the shredding service you should use. These guys have a business designed for customer satisfaction, all the policies are in place that you would wish for. They are professional, prompt, friendly, they do exactly the right thing and do exactly what they say they will do. Very rare qualities, these days.
I wish I’d found them ten years ago – I’d saved up 36 boxes of financial paper (almost 900 lbs), and 31 hard drives (of many sizes and ages), intending someday to find a good shredding service. Well, this is it. The whole pickup, with weighing and bagging, took just a few minutes, and the price was extremely reasonable. All my problems solved with one phone call.
All the other 5-​star reviews on Unilocal are correct. This is a fabulous company.

From the time I called to inquire about their services to the moment the last box was hauled out of our office, Level 6 shredding had OUTSTANDING customer service as well as knowledge of their services.
They gave me a courtesy call the afternoon before my appointment as well as 15 – 30 minutes before they arrived. Upon arrival I felt comfortable and satisfied with the service provided. I had the pleasure of working with Matt Murray, who was very friendly and efficient.
I would definitely recommend using Level 6 shredding if you are in need of shredding services!

Our experience with Level 6 Shredding has been fabulous.
They are service oriented and professional. They respond quickly to
calls, always deliver and pick up in a timely matter. We will always use Level 6
Shredding for our business and personal needs.
Susan M.

I work for Planet Fitness in San Francisco, and I needed some documents shredded. I was recommended Level 6 Shredding and I am so glad I choose this company to take care of this for me. Matt Murray came into my gym to collect the 11 boxes of documents I have been storing for years, and I was very pleased, with he way he handled things. He was very professional, mannered and kind. He reassured me that these documents would be destroyed immediately, and left me feeling secure. I recommend this company to anyone who needs shredding,

Terrific service– fast, efficient, reasonably priced. They showed up, collected the records and CDs we needed shredded, weighed them in front of us, and had the certificate of destruction in the mail within 12 hours. I definitely plan on using them again.

BAIT AND SWITCH!
Was looking for a local company to shred HIPAA information and saw all the great reviews for this company and am VERY disappointed.
Matt was really nice to talk to and I scheduled everything through him and even received a follow-​up call the day before.
We were quoted $ 65 for 100 lbs of shredding of HIPAA information. I was very specific when I called what the shredding was for and why we needed it.
Everything seemed fine until the pick was made. We were then advised that HIPAA compliant shredding was actually $ 125 for 100 lbs. which is double the quote I received on the phone.
We should have sent them away but were just floored by the amount so we went ahead with the service.
NEVER AGAIN! Buyers beware.
I called today to discuss my concerns and spoke to Robert. Very rude and aggressive. He practically verbally attacked me as soon as I identified myself on the phone. He basically blamed the whole situation on us without asking for more details or letting me explain.
I will never do business with this company again and recommend that everyone be aware of their business practices.
Robert should not be allowed on the phone if this company plans to remain in business any amount of time. Zero customer service skills.

After going through 3 home shredders, I gave up and just started neatly boxing all receipts, paid bills and bank statements etc.
I discovered Level 6 Shredding after reading a Unilocal friend’s great review.
Yesterday, I spent a few hours gathering 88.5 pounds of the above mentioned items!!!
I couldn’t believe it myself – 88.5 pounds!
I checked out their website and decided to drive to their (Bayview) location on Yosemite Ave instead of dropping things off at the (Castro) location on Collingwood. I felt more comfortable bringing my sensitive paperwork in myself.
If you drop it off at the Collingwood location, they will bring it to the Bayview location themselves for shredding.
At the Bayview location, you can watch them shred everything in front of you and then receive a Certificate of Destruction right there on the spot instead of waiting for it in the mail or email.
There are 4 sizes of cut to choose from and they start at 65 cents per pound. I wasn’t ok with the cheapest cut because it was possible to still see account numbers etc. I opted for the next sized smaller cut which basically means that they shredded everything twice – in front of me!
I was told that the shredding gets shipped to Asia (China?) where it is then re-​used to make recycled paper.
They use industrial shredders that make mince meat out of paper!
Arnold was great to work with – he did all of the shredding and I was in-​and-​out in about 15 minutes.
Total price: $ 110.63 but don’t forget that I opted for the next sized smaller cut.

I am so happy my Shredder bit the dust over a year ago. Otherwise I would never have got to know Level 6 Shredding.
When I moved last month from San Francisco to San Mateo, I had tons of papers, old documents, old mail that I refused to haul into my new place. Then on Unilocal, I found Level 6 Shredding.
To set up the appointment where they actually come to your residence to pick up ‘what you need to shred’ is ultimately very easy. They put the term ‘customer service’ in the forefront.
My appt was scheduled for a Friday morning and they were right on ths dot. Showed ID and began weighing my bags of ‘to be shredded documents’. Gave me the weight and I gave them a check. EXTRAORDINARY Professional. Very polite & friendly. Poof! No more shredding! 2 days later I received a Letter of Authintincity, in the mail, that my documents were shredded at their facility.
Excellent service! Highly highly recommend.
I know who I will be using in the future for shredding.

Glad I listened to Unilocal reviews. Price was almost half compared to competitors. Customer service and reliability were outstanding. Robert from Level 6 was very responsive and easy to work with. The 2 guys who came to pick up the docs for shredding called twice beforehand to confirm their arrival, and called again to check if an item should be shredded, and then, he went back to my storage unit to double check if there were doc in 1 of the remaining boxes for shredding. Couldn’t have asked for better service.

I showed up at their Yosemite location before they were supposed to be open. The owner opened up early for me and shredded my documents and had me on my way quickly. Family emergency would have made coming back at a later time pretty hard for me, so I appreciated he was able to take care of me outside of normal business hours. If you go there you can park in front of the entrance on Yosemite rather than looking for a parking space and carrying your stuff to the door. Pretty cool shredding machine, nice clean place.

These guys are great! Super friendly, very professional and extremely efficient. Can’t ask for anything more.

Glad there’s a place closer than San Mateo that has good machinery and better prices than that place in the Castro. Great guy co-​running the place. Will be back with more documents!

Level 6 Shredding provides a level of professionalism that cannot be surpassed! I was blown away. I used the service at the Castro location where I drove up to give them my 55 pounds of paper to shred. Prior to my arrival I received a call to tell me they had put orange cones out for my parking convenience.
The first thing they did was show me their ID. They explained the process and what they were going to do. They weighed my boxes while i watched. I chose the shred level, paid and was done. They are fast and efficient and have clearly established professional protocols. I have a very high level of trust in Level 6.

It is hard to get excited over shredding documents yet I still am. I guess that boils down to the fact that the guys at Level 6 Shredding are super awesome. I called them because I was so sick of buying shredding machines and having them breaking down afer a year or so.
I thought it was almost silly to get a shredding company for my personal home use, but after looking at their website I found that they had small bins that were perfect for my use so I called them. They were amazingly professional and set up an appointment to bring a bin out to my house.
I was really impressed with the fact that they explained everyhing to me — like the different levels of shreds (who knew?!?) and also told me that when the bin was full just give them a call and they’ll come pick up the bin at my house or take it to their warehouse and they’ll take care of everything and then send me a «certificate of destruction».
Fast forward six months or so that it has taken me to fill up the bin with all those personal documents, bills, even old credit cards and they came out to empty the bin. I ended up getting the level 2 shred, but I feel comfortable with that. The guys that picked up were dressed in uniforms and super professional and precisely on time. I had about 13lbs of papers and the cost was a very reasonable $ 37.
Bottom line, Level 6 are awesome. I will never buy another shredding machine again. They are professional with great customer service. I feel confident that my documents will be destroyed and not fall into the wrong hands now. Use them!

What’s that? You see a lot of 5 star reviews and can’t believe it? Well, I am a true skeptic and I didn’t believe it myself.
However, this company is legit. Unbelievably professional, courteous, friendly.
The only problem I have is these people are not my best friends.
I needed a couple hard drives shredded, which I didn’t even know was possible until my boss told me to find a hard drive shredder. They went through the entire process with me over the phone, I was able to get an appointment within 2 business days, and they put any and all concerns to rest right away. They allow people to watch the shredding, check to see if it is the way you want it and will record serial numbers for our records. I love that they come to you and I don’t have to make special trips. I also find them very affordable.

This company is great and provides a very important service. I had 1,010 pounds of legal documents from a law firm in San Francisco that had to be shredded professionally. It was seamless — I called, got a appointment within my timeframe, they texted me to confirm, the drivers were on time and polite. It was a little less expensive to have them shred it off site, although they were willing to do it onsite. They sent me a certificate that verified/​warranted all docs were shredded. After reading all the positive reviews, I felt comfortable watching all the banker boxes being driven away. They weigh before they take the docs so you know exactly what the bill will be.
To summarize — great customer service, good communication, no glitches, reasonable price for door to door service. I didn’t have to touch a box.
I have another batch of docs the same size so I’ll be using them again before the year is up!