Leona Landers, OD

Dr landers is super nice! I got super cute new glasses and the assistant helped me find ones that fit my eyebrow and face shape. The front desk person was super nice. My appointment was quick and easy to schedule. I highly recommend them! Yeay new glasses!!! I have been to 4 or so eye doctors over time and she was as nice as the people in my home town one. I loved it!
Oh, and the dog was super clean and she asked permission if he could be in the room. He’s a rescue wearing a thunder shirt. If you don’t pay attention you barely see him. (Super cute little guy).

I initially walked in during my lunch break trying to get my old glasses fixed since a leg broke. They told me to come back as they work on it. I came in a little earlier to pick them up. And guess what — they were generous enough to fix it for me without charging me. I really appreciated that.
I decided to give them a try and looked around for new eyeglasses here. I’m a little picky about glasses, and after the dozen of optometries I’ve been to, I finally found one that I actually really liked here so I put an order in.
The sales associate, I believe her name is Sharon (?) seems very knowledgeable about the frames, lens and all the questions I had. She and was very helpful.
Luckily my office is right next door and I just happened to walk in to ask them a question about my insurance and that’s when I asked if my glasses were ready yet. The gentlemen told me, «sorry we forgot to call you because we were so busy». So be sure to call in to check up on the status of your order as they’ll forget to call you.
Minus one star for the receptionist who never got back to the few emails I sent for questions/​requests on my order and not only that, every single time I walked in, I was not greeted by her. Not once even when the store was not busy at all either. I spoke to the gentlemen who gave me my glasses about this, and he said it’s better to call or walk in rather than email.
Overall, they had great selection on the frames and most of the sales associates seem very helpful. Happy with my new frames.

I stopped in today because my glasses were out of whack, sitting on my face crooked. I have never been to this optometrist before, I am not a patient there. But they helped me out very kindly and didn’t even charge me. Even better, they took the time to draw little Xs on my glasses to make sure they lined up correctly on my pupils. My own optician never has done that, so I was impressed.

Hmmm. I wouldn’t recommend this office at this time. I initially made an appointment with Dr. Landers and they scheduled me with someone named Dr. Sami without even letting me know. This was fine because Dr. Sami was nice. And this happened at least 4 years ago.
However, more recently, I went and Dr. Sami was gone and I believe I saw Dr. Landers. She brought her dog into the office. Note that I am not scared of dogs (though she didn’t ask), and I have nothing against dogs, per se, but I don’t think bringing a dog into a medical appointment is appropriate unless I give consent for this. She didn’t ask if I was okay with it and the dog was a little mangy looking, though I’m not a dog expert, could have just been the breed. Anyway, she then went into this long, long explanation about something that had nothing to do with our appointment, which was nice of her because she thought she was helping, but unfortunately it was wasting my time.
Probably would have forgiven the ADD, but the dog, I can’t get over.

Very friendly staff. Ez to get to on public transportation. Latest exam equipment. Both Doctors are very professional. Explain exam process with detail. Even though I no longer live in the city I still go to this office.

What a warm and friendly bunch of people! I wandered in here looking to pick up a repair kit for my (non-​prescription) sunglasses, and to my surprise they whisked my glasses into the back room an emerged 5 minutes later with new nose pads, tightened screws, and cleaned lenses. They didn’t even bother to charge me. Great staff, great service. I am very glad to have them in my neighborhood.

I was recommended by a coworker since their office is just across the street from mine, so location-​wise super convenient.
I haven’t had an eye check up in awhile so we did the whole shebang. Her staff was friendly, personable, and helpful. Dr. Landers was knowledgable and explained everything in incredible detail.
A member of her staff (wish I remembered his name) then helped me pick out my new frames. He was amazing. I found a pair I liked but weren’t quite right for my face and he proceeded to pull 2 or 3 pairs that were a similar style but better for my face and he was the one that pulled the winner. I didn’t want to take them off!
Overall great experience. I will be returning for more than just the convenient location.

Dr. Landers explains all of my optical questions very clearly. I was able to understand what she was doing while she was doing the exam.
The staff is extremely friendly and helpful.

Love! Love this office and everyone who works here. :) They are open a bit later in case you can’t get in on your lunch break, and they are all so friendly! I have a million questions about everything always (it’s just my nature) and they’re always happy to help and super understanding — Sharon is amazing.
Dr. Landers is so wonderful and loves what she does! She explains everything to you and is genuinely interested in YOU and your eyes, which can be hard to come by in any doctor.
You can contact them by email (which is quickly becoming necessary for most businesses in my opinion), and they get back to you same day or early next day. Large selection of glasses, they’ll match 1800contacts prices for your contacts, and they deal directly with your insurance so you don’t have to.
Nothing but convenience since I’ve been coming here, and I will never go anywhere else! :)

I’ve been wearing contacts since I was a tween, and had an optometrist back in the midwest that understood just how lazy I was. Since I moved to SF, I’ve had trouble finding one that didn’t want to lecture me on every visit. Dr. Landers succeeded in NOT making me feel like an awful person, which was nice.
Unfortunately, the high pressures sales kinda ruined everything else. Some people may love it, but I found it pretty off putting. I went in because I needed contacts, but somehow was talked into buying glasses and frames instead. Apparently, it saved me money from insurance…
The glasses arrived a few weeks later, except something was wrong with the order. I got a call that they were rushing the order to have them fixed. A week later I was walking by and stopped in to ask why the «rush» order hadn’t shown up. Turned out, the glasses were there sitting on a shelf somewhere and no one had bothered to call me yet.
All I really wanted was contacts though, and somehow in the rush to sell me glasses we never ordered them. I had told Dr. Landers about the brand I had used in the midwest, but somehow was talked into a different brand, which again kinda irked me about the high pressure sales practice (I assume there’s deals between contact manufacturers and optometrists), I finally called and put in the order a bit later (phone ordering is nice!). Got a call this week that order had also been messed up, and they’d have to resend them.
I can deal with the delays (thankfully I didn’t actually need glasses, but I kinda do need the contacts…), but I really didn’t enjoy the high pressure sales. I doubt I’ll be back.

Had an awesome experience the times that I’ve been here. They’re always friendly and very patient with my child. They were so great that they managed to book my son’s appointment and mine back to back so that we can get them done on the same day.
And their staff is always so friendly and accommodating. Can’t believe other people would have bad experiences here. I personally love it there and will keep going back again and again.

Love how this place is conveniently located across the street from my work! They have top of the line equipment; it’s very clean; great selection of frames; and the service is excellent! Love my doctor. She is great!

Great location, clean office, extra friendly staff. They were great at helping me understand my vision insurance and getting the most out of my coverage benefits.

Always a pleasure to visit this office. The staff is amazing. We met with Dr. Landers this time and she was so kind and patient. I brought my 2 year old son and her staff was so welcoming. It’s not easy to deal with a 2 year old and they took it all in stride. Thank you for all you do & did!

They’re in a premium location. Hence the two stars. And that’s why they’re busy.
My online contact lens order was canceled by the vendor today because they told the vendor my prescription had expired. When I asked the office to email me the prescription, they did so only after making sure to cross out the whole document void.
If this is their way of making sure patients keep regular appointment, then, well done. Genius. And annoying.
This was the most annoying experience I’ve ever had with any medical service provider.

After two long exams (partially due to her chatting ad nauseam about various random and unrelated topics), it was determined that my vision is suffering considerably from my work environment and it was decided that Dr. Landers would write a doctors note for my work.
My company and direct manager are more than willing to accomodate whatever may be necessary to protect my vision, but they need an official doctors note to do so.
Dr. Landers said she would have it to me in a week, which came and went. I made multiple calls and sent multiple emails to no avail. Two weeks later I stopped in to ask what was going on and was simply told she was ‘very busy’ and that I might have it in another week (as she literally stood 5 feet away, making her unlucky asisstant deliver the news — which is so very lame).
Guess what; We are ALL ‘very busy’ and if I told my clients I would do something and not deliver when I said I would, I wouldn’t have my job for very long. This woman is completely unprofessional, has wasted my valuable time and my money. Now I get to go find a new doctor as my vision continues to deteriorate.
I wish I never went to her in the first place.

I just thought I’d mention that two years later, after switching to another optometrist in the same neighborhood, using the same insurance and filling an almost identical prescription in identical frames, I had zero problems. Whatever issues this office has with VSP, my new optometrist doesn’t share. My new optometrist never asked me if I wanted the «computer correction upgrade», which seemed to be the start of all of my problems here. Maybe the Leona Landers office should only offer the highest quality correction on all frames, since they couldn’t seem to manage the complexity of both offerings in my case.

So many good Unilocal reviews, I wanted to love it here. Caveat: my visit was about a year ago, so I won’t go into too many specifics — just overall vibe.
I think the main thing that put me off this place was the attitude I got when I asked about Lasik. I’ve been considering it for a long time, but wanted to talk to a professional about the process, risks, my eligibility, etc. I brought it up at my appointment (my first with Dr. Landers), and rather than describe the process or try to ascertain if I was eligible, a good candidate, etc. I was basically ‘pitched’ on a Lasik surgeon that I can only assume a) is a friend of Dr. Landers and b) was very expensive. I wouldn’t mind paying top dollar for the procedure — it’s my eyes, for chrissakes, but I’d rather make that determination after a thorough conversation and review — not because 5 brochures were pressed into my hand without any kind of objective discussion.
Two stars for Dr. Landers managing to get contacts into my notoriously squeamish eyes, and being patient about taking them out again when I couldn’t. One star for the staff being helpful when I needed my prescription to order sunglasses. Minus one star for having to call and leave multiple voicemails to cancel an appointment. Sadly, I won’t be going back here.

There’s a chance the glasses I wore for a week or two is back on the shelf waiting to be sold. Good luck to the next owners of those Oliver People’s JonJon and Wyler.
The staff is great. I’m pretty sure they work off commission. Dr. Lander’s is techniques didn’t work for me. The devices they use are definitely outdated.
They accept VSP and have Chanel frames if you’re interested.
You’re definitely paying for what you get. It’s discounted for a reason.

I had an eye infection and my normal optometrist is down in San Jose. Dr. Lander’s office is awesome! They were able to squeeze me in and take me on a moment’s notice and they were extremely thorough through the whole healing process. This was one bad infection and they were able to see me everyday to monitor the progress. Very professional, very clean, and very convenient. I think I’ll be switching over for future eye exams as well! Thank you Dr. Landers & Dr. Chow!